YearToAvoid

2020 Toyota Camry Airbags Problems

NHTSA lists 48 airbag complaints for the 2020 Toyota Camry, 18% of all complaints filed for the year, tied to 9 crashes and 18 injuries. Recall 23V865000 covers an airbag sensor issue on 2020-2021 Camry and related Toyota/Lexus models, with median failure mileage at 26,000.

Airbags complaints
48
18% of 274
Crashes reported
9
Fires reported
0
Injuries reported
18
Median mileage
26,000 mi
Related recalls
1

Typical airbag symptoms owners report

  • Airbags fail to deploy during moderate-to-high speed rear-end or frontal collisions, even at speeds up to 60 MPH.
  • Seat belts reportedly fail to tension or lock during the same crashes where airbags did not deploy.
  • Dashboard displays an "Air Bag System Malfunction" or "SRS airbag system malfunction" warning without a crash occurring.
  • Owners tied to recall 23V865000 report long waits for replacement occupant classification sensors, with some told parts are on back order.
  • Some owners report contacting dealers after a crash and being told a fix or remedy is still not available.

When 2020 Toyota Camry airbag complaints were filed

First complaint Oct 22, 2020, latest May 8, 2026.

2020 Toyota Camry airbags complaints: complaints filed per month5Oct 2020Oct 2023Jun 2024Nov 2024Mar 2025Jul 2025Mar 2026
48 complaints filed with NHTSA from Oct 2020 to May 2026; peak Jan 2025 (5).

Airbags recalls for the 2020 Toyota Camry

  1. NHTSA 23V865000Dec 20, 2023Airbags999,901 vehicles

    Air bags:sensor:occupant classification

    Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Avalon, Avalon Hybrid, Corolla, Highlander, Highlander Hybrid, RAV4, RAV4 Hybrid, Lexus ES350, Lexus RX350, Lexus RX450H, 2021 Sienna Hybrid, Lexus ES250, 2020-2022 Camry, Camry Hybrid, and ES300H vehicles. A short circuit may develop in the Occupant Classification System (OCS) sensor, preventing the front passenger air bag from deploying.

    Risk: An air bag that does not deploy during a crash increases the risk of injury.

    Remedy: Dealers will inspect and replace the sensor as necessary, free of charge. Interim letters notifying owners of the safety risk were mailed in February 2024. Some final remedy owner letters were mailed October 31, 2024. Letters will continue to be mailed in phases through January 2026. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 23TB15/23TA15 Lexus 23LB03/23LA03.

Airbags complaints by Camry model year

Raw complaint counts per model year; newer years have had less time to accumulate complaints.

  1. 201049 (8%)
  2. 201171 (12%)
  3. 201275 (13%)
  4. 201336 (13%)
  5. 201442 (9%)
  6. 201521 (8%)
  7. 201631 (17%)
  8. 201724 (16%)
  9. 201822 (3%)
  10. 201924 (6%)
  11. 202048 (18%)
  12. 202178 (50%)
  13. 202210 (17%)
  14. 20235 (8%)
  15. 20246 (12%)

Frequently asked questions

Is airbag failure common in the 2020 Toyota Camry?
NHTSA lists 48 airbag complaints for the 2020 Camry, which is 18% of all 274 complaints filed for that model year, one of the higher shares among Camry years shown in the data.
Is there a recall for the 2020 Toyota Camry airbags?
Yes. Recall 23V865000, reported December 20, 2023, covers the occupant classification sensor on 2020-2021 Camry among other Toyota and Lexus models; dealers will inspect and replace the sensor as necessary.
Did the 2020 Camry airbag problem cause injuries?
NHTSA data links the 48 airbag complaints for this year to 9 crashes and 18 injuries, with a median mileage at failure of 26,000 miles.
At what mileage do 2020 Camry airbag problems typically show up?
The median mileage at failure reported to NHTSA for this component is 26,000 miles.

Sources: NHTSA Office of Defects Investigation complaint and recall databases; U.S. EPA fuel economy data; NHTSA 5-Star Safety Ratings. Complaints are unverified owner reports.

Data updated Sep 24, 2026. Read the methodology and data sources. The Complaint Index is based on NHTSA owner complaints and recalls; it is not a reliability rating.