How common are electrical system problems in the 2020 Tesla Model X?

NHTSA lists 29 electrical system complaints for the 2020 Model X, which is 23% of the 127 total complaints filed for that model year.

Is there a recall for the 2020 Tesla Model X electrical system?

Yes. NHTSA recall campaign 23V838000, reported December 12, 2023, and campaign 24V051000, reported January 30, 2024, both address electrical system software issues, remedied with an over-the-air update.

At what mileage do 2020 Model X electrical failures usually happen?

The median mileage at failure among reported electrical system complaints is 11,075.5 miles.

Have electrical failures on the 2020 Model X caused crashes or injuries?

NHTSA data tied to these complaints shows 3 crashes and 1 injury, with 0 fires reported.

How does 2020 compare to other Model X years for electrical complaints?

The 23% share for 2020 is close to 2019's 22% and 2016's 22%, but lower than 2017's 29% share of electrical complaints.

2020 Tesla Model X Electrical System Problems

NHTSA lists 29 electrical system complaints for the 2020 Tesla Model X, 23% of all 127 complaints filed for the year. These complaints are linked to 3 crashes and 1 injury, with a median mileage at failure of 11,075.5 miles. Two related recalls (23V838000 and 24V051000) cover software issues in the electrical system.

Electrical System complaints: 29; 23% of 127
Crashes reported: 3
Fires reported: 0
Injuries reported: 1
Median mileage: 11,076 mi
Related recalls: 2

Typical electrical symptoms owners report

Center console and driver display screens go completely dark while driving, cutting off speed, navigation, and warning information.
The central computer reboots mid-drive, killing music and all screens for about 30 seconds before recovering.
Smart Summon has been reported to steer the vehicle toward a parked car or obstacle before the driver could cancel the feature.
Owners report total loss of vehicle response, including no alarms or sounds, after accelerating through an intersection.
The instrument cluster has shown a speed reading of '0' even while the vehicle was moving under Autopilot.

When 2020 Tesla Model X electrical complaints were filed

First complaint Apr 6, 2020, latest May 8, 2026.

29 complaints filed with NHTSA from Apr 2020 to May 2026; peak Oct 2021 (2).

Electrical System recalls for the 2020 Tesla Model X

NHTSA 24V051000Jan 30, 2024Electrical System2,193,869 vehiclesOver-the-air fix
Electrical system: instrument cluster/panel
Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems" and 135, "Light Vehicle Brake Systems."
Risk: Warning lights with a smaller font size can make critical safety information on the instrument panel difficult to read, increasing the risk of a crash.
Remedy: Tesla began releasing an over-the-air (OTA) software update, free of charge. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-003.
NHTSA 23V838000Dec 12, 2023Electrical System2,031,220 vehiclesOver-the-air fix
Electrical system:adas:driver monitoring:software
Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy. In certain circumstances when Autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent driver misuse of the SAE Level 2 advanced driver-assistance feature.
Risk: In certain circumstances when Autosteer is engaged, and the driver does not maintain responsibility for vehicle operation and is unprepared to intervene as necessary or fails to recognize when Autosteer is canceled or not engaged, there may be an increased risk of a crash.
Remedy: Tesla will release an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed February 10, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-00-008.

Electrical System complaints by Model X model year

Raw complaint counts per model year; newer years have had less time to accumulate complaints.

20150 (0%)
2016100 (22%)
201777 (29%)
201836 (19%)
201922 (22%)
202029 (23%)
20217 (17%)
202219 (15%)
202323 (12%)
20244 (15%)
20254 (27%)

Frequently asked questions

How common are electrical system problems in the 2020 Tesla Model X?: NHTSA lists 29 electrical system complaints for the 2020 Model X, which is 23% of the 127 total complaints filed for that model year.
Is there a recall for the 2020 Tesla Model X electrical system?: Yes. NHTSA recall campaign 23V838000, reported December 12, 2023, and campaign 24V051000, reported January 30, 2024, both address electrical system software issues, remedied with an over-the-air update.
At what mileage do 2020 Model X electrical failures usually happen?: The median mileage at failure among reported electrical system complaints is 11,075.5 miles.
Have electrical failures on the 2020 Model X caused crashes or injuries?: NHTSA data tied to these complaints shows 3 crashes and 1 injury, with 0 fires reported.
How does 2020 compare to other Model X years for electrical complaints?: The 23% share for 2020 is close to 2019's 22% and 2016's 22%, but lower than 2017's 29% share of electrical complaints.