How many 2019 Tesla Model X owners reported Collision Avoidance & Cameras problems?

NHTSA lists 19 complaints in this area for the 2019 Model X, which is 19% of all 100 complaints filed for that model year.

Did any of these complaints involve crashes?

Yes, NHTSA records show 2 crashes tied to this problem area, with no fires or injuries reported.

Is there a recall for the 2019 Model X related to cameras or collision avoidance?

Yes. Recall 22V169000 covers a rearview image display issue, and recall 21V846000 covers a communication error that could cause false forward-collision warnings or braking. Both are fixed with a free over-the-air software update.

At what mileage do these problems typically show up?

The median mileage at failure reported to NHTSA for this problem area is 21,000 miles.

Is the 2019 Model X worse than other years for this issue?

Its 19% share of complaints in this area is similar to 2018 (17%) and 2020 (20%), and lower than 2024's 35%, based on NHTSA complaint data across model years.

2019 Tesla Model X Collision Avoidance & Cameras Problems

NHTSA lists 19 Collision Avoidance & Cameras complaints for the 2019 Tesla Model X, 19% of all complaints filed for that year. Two crashes were reported, no fires or injuries. Two related recalls (22V169000, 21V846000) cover camera and false collision-warning software issues.

Collision Avoidance & Cameras complaints: 19; 19% of 100
Crashes reported: 2
Fires reported: 0
Injuries reported: 0
Median mileage: 21,000 mi
Related recalls: 2

Typical collision avoidance system symptoms owners report

Owners report sudden, unexplained hard braking ("phantom braking") at highway speeds while using Autopilot or cruise control, even with no vehicle or obstacle ahead.
Some describe the forward collision warning triggering falsely, causing abrupt stops that risk being rear-ended by traffic behind them.
One owner reported the backup camera view disappearing from the dashboard mid-reverse after switching on the climate control, leaving them without a rear view while backing out.
A Summon feature incident was reported where the vehicle failed to stop when the control button was released, drove over a curb, and struck a signpost.
Owners also describe Autopilot swerving unexpectedly during lane merges or braking hard for no visible reason on the highway.

When 2019 Tesla Model X collision avoidance system complaints were filed

First complaint Dec 15, 2020, latest Sep 26, 2025.

19 complaints filed with NHTSA from Dec 2020 to Sep 2025; peak Feb 2022 (5).

Collision Avoidance & Cameras recalls for the 2019 Tesla Model X

NHTSA 22V169000Mar 18, 2022Collision Avoidance & Cameras947 vehiclesOver-the-air fix
Back over prevention:display function
Tesla, Inc. (Tesla) is recalling certain 2018-2019 Model S, Model X, and 2017-2020 Model 3 vehicles equipped with Autopilot Computer 2.5 and operating certain firmware releases. The rearview image may not immediately display when the vehicle begins to reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk: A delayed rearview camera image reduces the driver's rear view, increasing the risk of a crash.
Remedy: Tesla will perform an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed May 17, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-004.
NHTSA 21V846000Oct 29, 2021Collision Avoidance & Cameras11,728 vehiclesOver-the-air fix
Forward collision avoidance: sensing system: camera
Tesla, Inc. (Tesla) is recalling certain 2017-2021 Model S, Model 3, Model X, and 2020-2021 Model Y vehicles operating software version 2021.36.5.2. A communication error may cause false forward-collision warning (FCW) or unexpected activation of the automatic emergency brake (AEB) system.
Risk: Unexpected activation of the AEB system may cause the car to stop suddenly, increasing the risk of a crash.
Remedy: Tesla Service has released an over-the-air (OTA) software update, free of charge. The recall began October 25, 2021. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-21-00-004.

Collision Avoidance & Cameras complaints by Model X model year

Raw complaint counts per model year; newer years have had less time to accumulate complaints.

20150 (0%)
201634 (8%)
201742 (16%)
201832 (17%)
201919 (19%)
202026 (20%)
20216 (15%)
202224 (19%)
202321 (11%)
20249 (35%)
20254 (27%)

Frequently asked questions

How many 2019 Tesla Model X owners reported Collision Avoidance & Cameras problems?: NHTSA lists 19 complaints in this area for the 2019 Model X, which is 19% of all 100 complaints filed for that model year.
Did any of these complaints involve crashes?: Yes, NHTSA records show 2 crashes tied to this problem area, with no fires or injuries reported.
Is there a recall for the 2019 Model X related to cameras or collision avoidance?: Yes. Recall 22V169000 covers a rearview image display issue, and recall 21V846000 covers a communication error that could cause false forward-collision warnings or braking. Both are fixed with a free over-the-air software update.
At what mileage do these problems typically show up?: The median mileage at failure reported to NHTSA for this problem area is 21,000 miles.
Is the 2019 Model X worse than other years for this issue?: Its 19% share of complaints in this area is similar to 2018 (17%) and 2020 (20%), and lower than 2024's 35%, based on NHTSA complaint data across model years.