2020 Nissan Murano Reliability Data: Problems & Recalls
Good The 2020 Nissan Murano has a complaint index of 35, ranking 14th out of 21 model years, and earns a Good verdict. It has 43 complaints and 2 recalls, with false automatic emergency braking as the top reported issue.
Based on NHTSA complaints per model-year, not a reliability rating. Methodology
YearToAvoid Scorecard
- Complaint Index
- 35/100
- #14 of 21 Murano years
- Verdict
- Good
- vs. other years of this model
- Complaints
- 43
- unique NHTSA reports
- Recalls
- 2
- distinct NHTSA campaigns
- Crashes
- 1
- reported in complaints
- Fires
- 0
- Injuries
- 2
- Top issue
- Collision Avoidance & Cameras
- NHTSA overall rating
- 5 / 5 ★
- EPA combined MPG
- 23
- 20 city / 28 hwy
- Injuries / deaths
- 2 / 0
Top 2020 Nissan Murano problems
Share of this year’s NHTSA complaints by component group. Groups with 15+ complaints have their own page.
- Collision Avoidance & Cameras14 (33%)
- Other10 (23%)
- Suspension, Wheels & Tires7 (16%)
- Steering5 (12%)
- Brakes4 (9%)
- Transmission & Powertrain3 (7%)
- Visibility & Wipers3 (7%)
- Electrical System2 (5%)
- Engine2 (5%)
- Seat Belts2 (5%)
A complaint can list more than one component, so shares add up to more than 100%. Shares are % of complaints.
What owners report
- Automatic emergency braking activates suddenly with no obstacle present, sometimes slamming from highway speeds to a full stop.
- Brakes grind or the AEB system triggers unexpectedly at low speeds around 25 mph, occasionally showing a red warning screen.
- The rear edge of the hood reflects sunlight into the driver's eyes, especially when the sun is low or overhead.
- Owners report a transmission lurch forward at high speed while shifting into Drive, in one case leading to a crash.
- Metal shavings were found in the oil pan of a new vehicle, requiring engine replacement.
- The passenger airbag warning light stays on intermittently even when the seat is occupied.
2020 Nissan Murano recalls
2 NHTSA recall campaigns list this model year.
- NHTSA 21V402000May 27, 2021Suspension, Wheels & Tires14,276 vehicles
Suspension:rear:axle:spindle
Nissan North America, Inc. (Nissan) is recalling certain 2020 Nissan Murano, INFINITI QX60, 2021 Nissan GT-R, INFINITI QX50, and Q50 vehicles. The front steering knuckle or rear axle housing may have insufficient strength due to improper heat-treatment.
Risk: The steering knuckle or rear axle could deform upon impact, such as from hitting a curb, resulting in a loss of steering control, or possible wheel separation. Both of these conditions can increase the risk of a crash.
Remedy: Dealers will inspect and replace the front steering knuckle and rear axle housing, as necessary, free of charge. Owner notification letters were mailed July 26, 2021. Nissan owners may contact customer service at 1-800-867-7669. INFINITI owners may contact customer service at 1-800-662-6200.
- NHTSA 21V170000Mar 11, 2021Steering15,223 vehicles
Steering:linkages
Nissan North America, Inc. (Nissan) is recalling certain 2020 Nissan Murano vehicles. The left and/or right-hand transverse link may not have been manufactured correctly, which could result in it separating from the ball joint.
Risk: Ball joint separation can cause a loss of vehicle control, and increase the risk of a crash.
Remedy: Nissan will notify owners, and dealers will inspect the transverse link's lot codes, and if necessary, replace them and perform a vehicle alignment, free of charge. Owner notification letters were mailed on May 6, 2021. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's number for this recall is PC797.
2020 Nissan Murano fuel economy and fuel cost
- City
- 20 MPG
- Highway
- 28 MPG
- Combined
- 23 MPG
- Annual fuel cost (EPA)
- $2,800
- 15,000 mi/yr
- Fuel
- Regular
- Current regular gas
- $4.32/gal
- national avg.
EPA figures; median across configurations of this model year. Estimate your own cost with the fuel cost calculator.
2020 compared with other Murano years
Frequently asked questions
- Is the 2020 Nissan Murano reliable?
- Compared to other Murano model years, 2020 rates Good, with a complaint index of 35 and 43 complaints, ranking 14th out of 21 years tracked.
- What problems does the 2020 Nissan Murano have?
- The top reported issue is collision avoidance and camera systems, making up 33% of complaints, mainly false automatic emergency braking activations. Suspension, steering, and brake issues follow.
- Does the 2020 Nissan Murano have any recalls?
- NHTSA lists 2 recalls for the 2020 Murano: one for a front steering knuckle or rear axle housing that may lack sufficient strength, and one for a transverse link that may not have been manufactured correctly.
- At what mileage do 2020 Murano problems start?
- Median mileage at failure across all complaints is 8,200 miles, with brake and collision-avoidance issues reported around a median of 9,500 miles.
- How does the 2020 Murano compare to the 2019 and 2021 models?
- The 2019 Murano also rates Good with a complaint index of 25, while the 2021 model rates Best with an index of 20, meaning both surrounding years report fewer complaints than 2020.