2011 Mercury Grand Marquis Reliability Data: Problems & Recalls
Best The 2011 Mercury Grand Marquis ranks as the Best year among the 7 model years covered, with a complaint index of 0 and just 9 complaints on file. It has 2 recalls, both for steering shaft issues, but no crashes, injuries, or deaths reported.
Based on NHTSA complaints per model-year, not a reliability rating. Methodology
YearToAvoid Scorecard
- Complaint Index
- 0/100
- #7 of 7 Grand Marquis years
- Verdict
- Best
- vs. other years of this model
- Complaints
- 9
- unique NHTSA reports
- Recalls
- 2
- distinct NHTSA campaigns
- Crashes
- 0
- reported in complaints
- Fires
- 2
- Injuries
- 0
- Top issue
- Electrical System
- NHTSA overall rating
- Not rated
- EPA combined MPG
- 19
- 16 city / 24 hwy
- Injuries / deaths
- 0 / 0
Top 2011 Mercury Grand Marquis problems
Share of this year’s NHTSA complaints by component group. Groups with 15+ complaints have their own page.
- Electrical System3 (33%)
- Steering2 (22%)
- Airbags1 (11%)
- Brakes1 (11%)
- Fuel System1 (11%)
- Seat Belts1 (11%)
- Suspension, Wheels & Tires1 (11%)
- Visibility & Wipers1 (11%)
A complaint can list more than one component, so shares add up to more than 100%. Shares are % of complaints.
What owners report
- Owners report the passenger front door area smoking and catching fire while driving, with the highest-mileage electrical complaint logged around 105,200 miles.
- Some drivers describe excessive free travel in the brake pedal, occasionally hitting the brake and accelerator at once.
- Steering complaints reference the intermediate shaft recall, including a case where the steering wheel locked on startup with the gear shifter failing to respond.
- The fuel gauge has been reported as inaccurate, with one owner running out of fuel despite the display showing 60 miles remaining.
- An airbag warning light stayed illuminated due to a seat belt sensor issue at 70,000 miles.
- One owner noted the defroster vent controller failed to close, fogging the windshield and restricting forward vision.
2011 Mercury Grand Marquis recalls
2 NHTSA recall campaigns list this model year.
- NHTSA 14V704000Nov 5, 2014Steering36,888 vehicles
Steering:rack and pinion:pinion shaft
Ford Motor Company (Ford) is recalling certain model year 2005-2011 Ford Crown Victoria, 2005-2011 Mercury Grand Marquis vehicles manufactured March 23, 2004, to August 30, 2011, and 2005-2011 Lincoln Town Car vehicles manufactured March 8, 2004, to August 30, 2011, and on which the upper intermediate shaft was serviced during the course of safety recall 13V-385. The prior repairs may not have been correctly performed.
Risk: Improper servicing of the upper intermediate shaft could cause the shaft to separate, which can then result in a loss of steering control, and increasing the risk of a crash.
Remedy: Ford will notify the owners of vehicles whose repair records reflect that the upper intermediate steering shaft was repaired during the course of the prior recall 13V-385. Dealers will inspect and replace the upper immediate shaft if necessary free of charge. The recall began November 17, 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S25.
- NHTSA 13V385000Aug 29, 2013Steering355,000 vehicles
Steering
Ford is recalling certain model year 2005-2011 Ford Crown Victoria (including Crown Victoria Police Interceptors), Mercury Grand Marquis, and Lincoln Town Car vehicles. The affected vehicles are currently registered or were originally sold in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin. Severe corrosion can seize the lower intermediate shaft which may cause the upper intermediate shaft to collapse and the steering column lower bearing to separate.
Risk: If the lower bearing separates, the vehicle may experience a loss of steering, increasing the risk of a crash.
Remedy: Ford will notify owners and dealers will replace the lower intermediate shaft, free of charge. The upper intermediate shaft and steering column lower bearing will be inspected to identify any damage that may have occurred as a result of lower intermediate shaft corrosion, and repaired or replaced as necessary. If the steering column lower bearing has separated, a retainer clip will be installed. The recall began on October 23, 2013. Owners may contact Ford at 1-866-436-7332. Ford's recall number is 13S08.
2011 Mercury Grand Marquis fuel economy and fuel cost
- City
- 16 MPG
- Highway
- 24 MPG
- Combined
- 19 MPG
- Annual fuel cost (EPA)
- $3,400
- 15,000 mi/yr
- Fuel
- Gasoline or E85
- Current regular gas
- $4.32/gal
- national avg.
EPA figures; median across configurations of this model year. Estimate your own cost with the fuel cost calculator.
2011 compared with other Grand Marquis years
Frequently asked questions
- Is the 2011 Mercury Grand Marquis reliable?
- Based on NHTSA owner complaints and recalls, the 2011 model is rated Best among the 7 model years tracked, with a complaint index of 0 and only 9 complaints logged.
- What are the most common problems with the 2011 Grand Marquis?
- Electrical system issues make up 33% of complaints, including two reported fires, followed by steering problems tied to a recall.
- Does the 2011 Grand Marquis have any recalls?
- Yes, it has 2 recalls, both involving the steering intermediate shaft, covering model years 2005-2011. Neither is a do-not-drive recall.
- What year Grand Marquis should I avoid?
- According to the data, 2005 and 2006 are rated Avoid, with complaint indexes of 100 and 83 and 488 and 143 complaints respectively, far higher than 2011's 9 complaints.
- How is the 2011 Grand Marquis's fuel economy?
- The 2011 Grand Marquis gets 19 mpg combined (16 city / 24 highway), with an estimated annual fuel cost of $3,400.