How many transmission complaints does the 2020 Mercedes-Benz Sprinter 2500 have?

NHTSA lists 18 Transmission & Powertrain complaints for the 2020 Sprinter 2500, which is 23% of the 80 total complaints filed for the model year.

Is there a transmission recall for the 2020 Mercedes-Benz Sprinter 2500?

Yes. Recall 22V796000, reported October 21, 2022, covers a parking brake guide bushing issue on the 7-speed automatic transmission that could allow rollaway. The remedy is a software update to the electronic stability, transmission control, direct select, and electronic parking brake modules.

At what mileage do transmission problems typically appear on the 2020 Sprinter 2500?

The median mileage at failure reported for this problem area is 8,000 miles.

Did the transmission issue cause any crashes?

NHTSA data shows 2 crashes and 0 fires or injuries linked to Transmission & Powertrain complaints on the 2020 Sprinter 2500.

How does the 2020 Sprinter 2500 compare to other years for transmission complaints?

The 2020 model year has 18 complaints, more than any other Sprinter 2500 year in this dataset, with a 23% share, close to the 2019 model's 14 complaints and 21% share.

2020 Mercedes-Benz Sprinter 2500 Transmission & Powertrain Problems

NHTSA lists 18 Transmission & Powertrain complaints for the 2020 Sprinter 2500, 23% of all complaints filed for the year. There is one related recall, 22V796000, covering a parking-brake guide bushing issue on the 7-speed automatic, tied to rollaway risk.

Transmission & Powertrain complaints: 18; 23% of 80
Crashes reported: 2
Fires reported: 0
Injuries reported: 0
Median mileage: 8,000 mi
Related recalls: 1

Typical transmission symptoms owners report

Owners report the parking brake/transmission park mechanism disengaging on its own, allowing the van to roll away unattended.
Some owners describe the electronic 4-wheel drive engaging by itself while driving, even though it is designed to engage only when stopped.
Owners report the 4WD system failing to disengage properly when following the manual's shift sequence.
Several owners describe the vehicle jerking or shuddering during driving, with dealers unable to find a cause and linking it to recall 22V796000.
Owners report intermittent loss of throttle response after shifting into drive, where the van will not move forward despite pressing the accelerator, sometimes tied to higher altitude.
One owner reported complete, random loss of power described as a 'dead pedal,' occurring both from a stop and while moving.

When 2020 Mercedes-Benz Sprinter 2500 transmission complaints were filed

First complaint Jul 28, 2020, latest Sep 11, 2025.

18 complaints filed with NHTSA from Jul 2020 to Sep 2025; peak Apr 2021 (2).

Transmission & Powertrain recalls for the 2020 Mercedes-Benz Sprinter 2500

NHTSA 22V796000Oct 21, 2022Transmission & Powertrain124,305 vehicles
Power train:automatic transmission:internal:park pawl
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2022 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles equipped with a manual parking brake and 7-speed automatic transmission. The guide bushing on the parking pawl may fatigue, which can cause the parking pawl not to engage and result in vehicle rollaway.
Risk: Vehicle rollaway increases the risk of a crash.
Remedy: Dealers will update the software of the electronic stability, transmission control, direct select module, and electronic ignition switch control units, free of charge. Owner notification letters were mailed February 10, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's numbers for this recall are 22V2790611, 22V2790612, and 22V2790613.

Transmission & Powertrain complaints by Sprinter 2500 model year

Raw complaint counts per model year; newer years have had less time to accumulate complaints.

20100 (0%)
20111 (7%)
20120 (0%)
20130 (0%)
20141 (6%)
20150 (0%)
20161 (4%)
20171 (8%)
20183 (21%)
201914 (21%)
202018 (23%)
20215 (11%)
20223 (8%)
20234 (24%)
20242 (17%)
20251 (50%)

Frequently asked questions

How many transmission complaints does the 2020 Mercedes-Benz Sprinter 2500 have?: NHTSA lists 18 Transmission & Powertrain complaints for the 2020 Sprinter 2500, which is 23% of the 80 total complaints filed for the model year.
Is there a transmission recall for the 2020 Mercedes-Benz Sprinter 2500?: Yes. Recall 22V796000, reported October 21, 2022, covers a parking brake guide bushing issue on the 7-speed automatic transmission that could allow rollaway. The remedy is a software update to the electronic stability, transmission control, direct select, and electronic parking brake modules.
At what mileage do transmission problems typically appear on the 2020 Sprinter 2500?: The median mileage at failure reported for this problem area is 8,000 miles.
Did the transmission issue cause any crashes?: NHTSA data shows 2 crashes and 0 fires or injuries linked to Transmission & Powertrain complaints on the 2020 Sprinter 2500.
How does the 2020 Sprinter 2500 compare to other years for transmission complaints?: The 2020 model year has 18 complaints, more than any other Sprinter 2500 year in this dataset, with a 23% share, close to the 2019 model's 14 complaints and 21% share.