YearToAvoid

2021 Mercedes-Benz Metris Recall List

7 safety recall campaigns on file with NHTSA for the 2021 Mercedes-Benz Metris, affecting collision avoidance & cameras, fuel system, electrical system, and brakes. Recall repairs are free at any authorized Mercedes-Benz dealer.

Recall campaigns
7
Do Not Drive
0
Park Outside
0
Over-the-air fixes
1
Latest report
Jul 11, 2025
Owner complaints
1

All 2021 Mercedes-Benz Metris recalls

Newest first. Summaries are NHTSA’s own wording.

  1. NHTSA 25V463000Jul 11, 2025Collision Avoidance & Cameras43,422 vehicles

    Back over prevention: sensing system: camera

    Daimler Vans USA, LLC (DVUSA) is recalling certain 2020-2023 Mercedes-Benz Metris vehicles. The electrical connections for the infotainment system may not be properly secured, which can cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

    Risk: A rearview image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.

    Remedy: Dealers will inspect and repair the infotainment system connection, as necessary, free of charge. Owner notification letters were mailed November 11, 2025. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2GARPIN.

  2. NHTSA 23V444000Jun 26, 2023Fuel System20,500 vehicles

    Fuel system, gasoline:delivery:fuel pump

    Daimler Vans USA, LLC (DVUSA) is recalling certain 2021 Freightliner Sprinter and 2021-2023 Mercedes-Benz Sprinter and Metris vehicles. The fuel pump may shutdown, which can result in a loss of drive power.

    Risk: A loss of drive power can increase the risk of a crash.

    Remedy: Dealers will replace the fuel pump, free of charge. Owner notification letters were mailed November 1, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is 4790205.

  3. NHTSA 22V360000May 20, 2022Electrical System19,937 vehiclesOver-the-air fix

    Electrical system:software

    Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2021 Freightliner Sprinter, Mercedes-Benz Metris, and Mercedes-Benz Sprinter vehicles. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

    Risk: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

    Remedy: The communication module software will be updated through an Over-the-Air (OTA) update, or by a dealer, free of charge. Owner notification letters were mailed October 13, 2022. Owners may contact DVUSA at 1-877-762-8267. DVUSA's number for this recall is VS2SIMKOM/VS3SIMKOM.

  4. NHTSA 22V134000Mar 8, 2022Fuel System42,132 vehicles

    Fuel system, gasoline:delivery:hoses, lines/piping, and fittings

    Daimler Vans USA, LLC (DVUSA) is recalling certain 2017-2022 Mercedes-Benz Metris vehicles. The connection of the upper and lower fuel hoses to the engine may be insecure, which can result in a fuel leak.

    Risk: A fuel leak in the presence of an ignition source can increase the risk of a fire.

    Remedy: Dealers will inspect and repair the fuel hose connections, and replace the clamps and fuel hose, as necessary, free of charge. Owner notification letters were mailed May 5, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2KRAUCH.

  5. NHTSA 22V066000Feb 8, 2022Brakes28,743 vehicles

    Service brakes, hydraulic:fluid

    Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2021 Mercedes-Benz Metris vehicles. The brake fluid reservoir may be incorrectly mounted, which can allow it to detach.

    Risk: A detached brake fluid reservoir can leak brake fluid, increasing the risk of a crash.

    Remedy: Dealers will inspect and repair the brake fluid reservoir mounting, as necessary, free of charge. Owner notification letters were mailed on May 2, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2BE42BRE.

  6. NHTSA 21V513000Jul 7, 2021Seat Belts1,514 vehicles

    Seat belts:rear/other:retractor

    Daimler Vans USA, LLC (DVUSA) is recalling certain 2021 Mercedes-Benz Sprinter, Metris, and Freightliner Sprinter vehicles equipped with Automatic Locking Retractor (ALR) seat belt assemblies. The seat belt automatic locking retractors may deactivate early, which can prevent the child restraint system from securing properly. As such, these assemblies fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

    Risk: An unsecured child restraint system can increase the risk of injury during a crash.

    Remedy: Dealers will inspect and replace the seat belt assemblies, as necessary, free of charge. Owner notification letters were mailed on December 21, 2021. Owners may contact DVUSA's customer service at 1-877-762-8267.

  7. NHTSA 21V106000Feb 23, 2021Structure & Body4 vehicles

    Seats

    Daimler Vans USA, LLC (DVUSA) is recalling certain 2021 Mercedes-Benz Metris vehicles equipped with an adjustable front passenger seat. The front passenger seat frame base may not have been welded properly.

    Risk: An improperly welded seat frame base may have reduced stability, which can increase the risk of injury to the occupant in a crash.

    Remedy: DVUSA will notify owners, and dealers will replace the seat frame base, free of charge. DVUSA issued owners an interim notification on May 6, 2021. The recall began May 13, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2SITZNAT.

Frequently asked questions

How many recalls does the 2021 Mercedes-Benz Metris have?
NHTSA lists 7 recall campaigns for the 2021 Mercedes-Benz Metris, covering collision avoidance & cameras, fuel system, electrical system, brakes, and seat belts.
Are 2021 Mercedes-Benz Metris recall repairs free?
Yes. Under U.S. law, manufacturers must fix safety recalls free of charge at authorized dealers, regardless of the vehicle’s age or how many owners it has had. Use the VIN check to see which campaigns are still open on a specific car.
What is the most recent recall on the 2021 Mercedes-Benz Metris?
The most recent campaign is NHTSA 25V463000, reported Jul 11, 2025, concerning the collision avoidance & cameras.

Sources: NHTSA Office of Defects Investigation complaint and recall databases; U.S. EPA fuel economy data; NHTSA 5-Star Safety Ratings. Complaints are unverified owner reports.

Data updated Sep 24, 2026. Read the methodology and data sources. The Complaint Index is based on NHTSA owner complaints and recalls; it is not a reliability rating.