2019 Mercedes-Benz Gle350 Problems, Recalls & Reliability
Verdict
No verdictComplaint Index
0/100
#9 most-complained of 9 Gle350 years
NHTSA lists 1 complaint and 2 recalls for the 2019 Mercedes-Benz Gle350, giving it a complaint index of 0, the lowest (best) among the 9 model years with data, ranked 9th out of 9 for problems.
- Complaints
- 1
- Recalls
- 2
- Crashes / fires
- 0 / 0
- Injuries / deaths
- 0 / 0
- NHTSA overall rating
- Not rated
- EPA combined MPG
- —
Top 2019 Mercedes-Benz Gle350 problems
NHTSA owner complaints by component group. Groups with 15+ complaints have their own page.
- Seat Belts1 (100%)
What owners report
- Rear seat belt fails to loosen enough to buckle a child into the seat.
- Issue reported around 1,700 miles, matching the median mileage at failure for this problem area.
- Owners note the seat belt tension appears stuck rather than adjustable by hand.
2019 Mercedes-Benz Gle350 recalls
2 NHTSA recall campaigns list this model year.
- NHTSA 22V365000May 20, 2022Electrical System242,722 vehiclesOver-the-air fix
Electrical system:software
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.
Risk: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.
- NHTSA 21V058000Feb 5, 2021Other1,292,258 vehiclesOver-the-air fix
Communication: auto crash notification
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.
Risk: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
Remedy: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.
2019 compared with other Gle350 years
Frequently asked questions
- Is the 2019 Mercedes-Benz Gle350 reliable based on complaints?
- NHTSA shows only 1 complaint for the 2019 Gle350, and its complaint index of 0 is the lowest of all 9 model years, ranking it 9th (best) among them.
- What is the main problem area for the 2019 Gle350?
- The single complaint on record involves Seat Belts, specifically a rear seat belt that would not loosen enough to buckle in a child, reported at 1,700 miles.
- Does the 2019 Gle350 have any recalls?
- Yes, NHTSA lists 2 recalls for the 2019 Gle350, both involving the Electrical System and communication module software, with neither classified as a do-not-drive recall.
- How does the 2019 Gle350 compare to other years like 2020?
- The 2020 Gle350 has a complaint index of 100 and an Avoid verdict with 89 complaints and 27 recalls, far worse than the 2019 model's complaint index of 0.