2017 Mercedes-Benz GLA 250 Reliability Data: Problems & Recalls
Good The 2017 Mercedes-Benz GLA 250 has a complaint index of 45, ranking 7th out of 12 model years, and earns a 'Good' verdict relative to other GLA 250 years. It has 29 complaints, 9 recall campaigns, 1 fire, and 1 injury, with the Electrical System as the top problem area.
Based on NHTSA complaints per model-year, not a reliability rating. Methodology
YearToAvoid Scorecard
- Complaint Index
- 45/100
- #7 of 12 GLA 250 years
- Verdict
- Good
- vs. other years of this model
- Complaints
- 29
- unique NHTSA reports
- Recalls
- 9
- distinct NHTSA campaigns
- Crashes
- 0
- reported in complaints
- Fires
- 1
- Injuries
- 1
- Top issue
- Electrical System
- NHTSA overall rating
- Not rated
- EPA combined MPG
- 26
- 23 city / 31 hwy
- Injuries / deaths
- 1 / 0
Top 2017 Mercedes-Benz GLA 250 problems
Share of this year’s NHTSA complaints by component group. Groups with 15+ complaints have their own page.
- Electrical System10 (34%)
- Engine8 (28%)
- Other6 (21%)
- Airbags4 (14%)
- Fuel System3 (10%)
- Transmission & Powertrain3 (10%)
- Visibility & Wipers2 (7%)
- Brakes1 (3%)
- Collision Avoidance & Cameras1 (3%)
- Steering1 (3%)
A complaint can list more than one component, so shares add up to more than 100%. Shares are % of complaints.
What owners report
- Owners report smoke and burning odor from the vehicle after parking, with the car failing to start afterward.
- Several owners describe long delays getting recall repairs completed because replacement parts were unavailable at dealers.
- One owner reported the instrument display briefly disappearing at highway speed while the transmission shifted into neutral and displayed a malfunction message, at 13,000 miles.
- An owner described a cracking sound and water leaking through the sunroof area while driving at 60 mph, at 41,544 miles.
- An owner reported the airbag warning light illuminating along with horn and speedometer failure, traced to a faulty steering column, at 69,605 miles.
- One owner described a thumping or grinding noise while turning, linked to metal shavings found in the rear differential.
2017 Mercedes-Benz GLA 250 recalls
9 NHTSA recall campaigns list this model year.
- NHTSA 23V854000Dec 15, 2023Structure & Body2,976 vehicles
Structure:body:roof and pillars
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014-2020 C-Class, CLA, GLA, S-Class, GLC, and GLE vehicles. Please refer to MBUSA's recall report for specific vehicle details. The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to the vehicle during a prior repair, allowing the front panel to detach from the vehicle.
Risk: A detached roof panel can become a road hazard, increasing the risk of a crash.
Remedy: Dealers will replace the front panel, free of charge. Owner notification letters were mailed on August 2, 2024. Owner notification letters will be mailed in phases, on, March 22,2024, and August 2, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of NHTSA recall number 21V-197.
- NHTSA 22V365000May 20, 2022Electrical System242,722 vehiclesOver-the-air fix
Electrical system:software
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.
Risk: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.
- NHTSA 21V229000Apr 1, 2021Steering4,992 vehicles
Steering
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017 B250e, CLA250, 2017-2018 AMG CLA45, GLA250, and AMG GLA45 vehicles. The steering shaft bore hole for the universal joint bearing may allow excessive movement that, over time, could result in the separation of the bearing and universal joint.
Risk: A separated universal joint bearing can cause a loss of steering control and increase the risk of a crash.
Remedy: MBUSA will notify owners, and dealers will inspect, and as necessary, replace the steering shaft, free of charge. Owner notification letters were mailed July 23, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021060001.
2017 Mercedes-Benz GLA 250 fuel economy and fuel cost
- City
- 23 MPG
- Highway
- 31 MPG
- Combined
- 26 MPG
- Annual fuel cost (EPA)
- $3,050
- 15,000 mi/yr
- Fuel
- Premium
- Current regular gas
- $4.32/gal
- national avg.
EPA figures; median across configurations of this model year. Estimate your own cost with the fuel cost calculator.
2017 compared with other GLA 250 years
Frequently asked questions
- Is the 2017 Mercedes-Benz GLA 250 reliable?
- Based on NHTSA owner complaints and recalls, the 2017 GLA 250 has a complaint index of 45 and ranks 7th out of 12 model years, earning a 'Good' verdict relative to other years of the GLA 250.
- What are the most common problems with the 2017 GLA 250?
- The Electrical System accounts for 34% of complaints (10 of 29), followed by Engine issues at 28% (8 complaints) and Airbags at 14% (4 complaints).
- Does the 2017 GLA 250 have any recalls?
- Yes, NHTSA lists 9 recall campaigns for the 2017 GLA 250, covering areas including Electrical System, Airbags, Steering, and Structure & Body.
- What year GLA 250 should I avoid?
- According to NHTSA data, the 2015, 2016, and 2018 GLA 250 model years carry 'Avoid' verdicts, with complaint indexes of 100, 82, and 91 respectively, higher than the 2017 model's index of 45.
- Did the 2017 GLA 250 have any fires or crashes reported?
- NHTSA data shows 1 fire and 1 injury reported for the 2017 GLA 250, with 0 crashes and 0 deaths.