2017 Mercedes-Benz GLA 250 Problems, Recalls & Reliability
Verdict
GoodComplaint Index
36/100
#8 most-complained of 12 GLA 250 years
Based on NHTSA complaints per model-year, not a reliability rating. Methodology
The 2017 Mercedes-Benz GLA 250 has a Complaint Index of 36 and ranks 8th out of 12 model years, making it a comparatively
- Complaints
- 29
- Recalls
- 9
- Crashes / fires
- 0 / 1
- Injuries / deaths
- 1 / 0
- NHTSA overall rating
- Not rated
- EPA combined MPG
- 26
- 23 city / 31 hwy
Top 2017 Mercedes-Benz GLA 250 problems
NHTSA owner complaints by component group. Groups with 15+ complaints have their own page.
- Electrical System10 (34%)
- Engine8 (28%)
- Other6 (21%)
- Airbags4 (14%)
- Fuel System3 (10%)
- Transmission & Powertrain3 (10%)
- Visibility & Wipers2 (7%)
- Brakes1 (3%)
- Collision Avoidance & Cameras1 (3%)
- Steering1 (3%)
What owners report
- Owners report burning odors and smoke from the electrical system, in one case while the vehicle was parked and would not restart.
- Recall 17V114000 for electrical system, engine, and engine cooling issues was frequently delayed because replacement parts were unavailable at dealers.
- One owner reported the instrument display briefly disappeared and the car shifted into neutral with a transmission malfunction warning at highway speed.
- A sunroof crack caused water to leak into the cabin while driving at 60 mph.
- One owner reported the airbag warning light illuminating along with a failed horn and speedometer, later traced to a faulty steering column.
- A separate owner described a thumping or grinding noise from the rear differential with metal shavings found in the differential oil.
2017 Mercedes-Benz GLA 250 recalls
9 NHTSA recall campaigns list this model year.
- NHTSA 23V854000Dec 15, 2023Structure & Body2,976 vehicles
Structure:body:roof and pillars
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014-2020 C-Class, CLA, GLA, S-Class, GLC, and GLE vehicles. Please refer to MBUSA's recall report for specific vehicle details. The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to the vehicle during a prior repair, allowing the front panel to detach from the vehicle.
Risk: A detached roof panel can become a road hazard, increasing the risk of a crash.
Remedy: Dealers will replace the front panel, free of charge. Owner notification letters were mailed on August 2, 2024. Owner notification letters will be mailed in phases, on, March 22,2024, and August 2, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of NHTSA recall number 21V-197.
- NHTSA 22V365000May 20, 2022Electrical System242,722 vehiclesOver-the-air fix
Electrical system:software
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.
Risk: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.
- NHTSA 21V229000Apr 1, 2021Steering4,992 vehicles
Steering
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017 B250e, CLA250, 2017-2018 AMG CLA45, GLA250, and AMG GLA45 vehicles. The steering shaft bore hole for the universal joint bearing may allow excessive movement that, over time, could result in the separation of the bearing and universal joint.
Risk: A separated universal joint bearing can cause a loss of steering control and increase the risk of a crash.
Remedy: MBUSA will notify owners, and dealers will inspect, and as necessary, replace the steering shaft, free of charge. Owner notification letters were mailed July 23, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021060001.
2017 Mercedes-Benz GLA 250 fuel economy and fuel cost
- City
- 23 MPG
- Highway
- 31 MPG
- Combined
- 26 MPG
- Annual fuel cost (EPA)
- $3,050
- 15,000 mi/yr
- Fuel
- Premium
- Current regular gas
- $4.32/gal
- national avg.
EPA figures; median across configurations of this model year. Estimate your own cost with the fuel cost calculator.
2017 compared with other GLA 250 years
Frequently asked questions
- Is the 2017 Mercedes-Benz GLA 250 reliable?
- NHTSA lists 29 complaints and 9 recalls for the 2017 GLA 250, giving it a Complaint Index of 36. Compared to other GLA 250 years, that ranks 8th out of 12, and the verdict is 'Good' relative to the model's history.
- What are the most common problems on the 2017 GLA 250?
- The top problem area is the Electrical System, accounting for 34% of complaints (10 of 29), followed by Engine issues at 28% (8 complaints) and Airbags at 14% (4 complaints).
- Does the 2017 GLA 250 have any recalls?
- NHTSA lists 9 recalls for the 2017 GLA 250, covering electrical system, airbags, steering, and structural components. None of these recalls are classified as do-not-drive.
- How does the 2017 GLA 250 compare to other years?
- The 2017 model's Complaint Index of 36 is lower than 2015 (100), 2016 (82), and 2018 (91), all of which carry an 'Avoid' verdict, making 2017 a relatively better choice among GLA 250 years.
- What mileage do problems typically appear at on the 2017 GLA 250?
- The median mileage at failure across reported complaints for the 2017 GLA 250 is 62,000 miles, though Electrical System issues had a median of 74,000 miles and Engine issues showed a much lower median of 13,000 miles.