YearToAvoid

2014 Mercedes-Benz E550 Problems, Recalls & Reliability

Verdict

Caution

Complaint Index

57/100

#4 most-complained of 8 E550 years

The 2014 Mercedes-Benz E550 has a Complaint Index of 57 and ranks 4th-worst out of 8 model years, earning a Caution verdict. It has 16 NHTSA complaints, 4 recalls, and airbags are the top problem area at 56% of complaints.

Complaints
16
Recalls
4
Crashes / fires
0 / 1
Injuries / deaths
0 / 0
NHTSA overall rating
Not rated
EPA combined MPG
21
18 city / 25 hwy

Top 2014 Mercedes-Benz E550 problems

NHTSA owner complaints by component group. Groups with 15+ complaints have their own page.

  1. Airbags9 (56%)
  2. Brakes3 (19%)
  3. Electrical System2 (13%)
  4. Visibility & Wipers2 (13%)
  5. Engine1 (6%)
  6. Steering1 (6%)
  7. Structure & Body1 (6%)

What owners report

  • Owners report the CAN bus failing in stop-and-go traffic, disabling safety systems and triggering multiple dashboard warnings for SRS, ABS, and seatbelt pretensioner at a median mileage of 84,000 miles.
  • Some describe the steering wheel causing the car to stall and dash lights to flash while turning sharply in reverse shortly after startup.
  • Several owners state the windshield around the camera area spontaneously cracked in a circular pattern with no prior chips or dings.
  • Owners report the parking brake pedal assembly failing, raising concerns on inclined driveways.
  • One owner describes the engine and turbo being destroyed after running the vehicle without oil.
  • Multiple owners report long delays getting the Takata airbag recall parts from dealers despite repeated attempts to schedule repairs.
2014 Mercedes-Benz E550 complaints: complaints filed per month2Aug 2014Oct 2018Feb 2019Jul 2019Jan 2020Mar 2022Apr 2024
19 complaints filed with NHTSA from Aug 2014 to Nov 2024; peak Aug 2014 (2).

2014 Mercedes-Benz E550 recalls

4 NHTSA recall campaigns list this model year.

  1. NHTSA 19V787000Nov 1, 2019Other24,226 vehiclesOver-the-air fix

    Communication

    Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V787-4620.pdf

    Risk: An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.

    Remedy: MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall began December 23, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019120008.

  2. NHTSA 19V010000Jan 9, 2019Airbags288,779 vehicles

    Air bags:frontal:passenger side:inflator module

    Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014 C250, C300 4Matic, C350, C63 AMG, E350 4Matic Coupe, E350 Cabrio, E350 Coupe, SLS AMG Cabrio, SLS AMG Coupe, 2014-2015 C250 Coupe, C350 4Matic Coupe, C350 Coupe, C63 AMG Coupe, GLK 350, GLK250 BlueTec 4Matic, GLK350 RWD, 2015-2017 E400 4Matic Coupe, E400 Cabrio, E400 Coupe, 2014-2017 E550 Cabrio, and 2014-2016 E550 Coupe vehicles sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP, and VI or "Zone A." Additionally, MBUSA is recalling certain 2012-2014 C250, E350 4Matic Coupe, SLS AMG Cabrio, 2012-2015 C250 Coupe, C350 4Matic Coupe, C350 Coupe, C63 AMG Coupe, 2011 C300, 2011-2014 C300 4Matic, C350, C63 AMG, E350 Cabrio, E350 Coupe, SLS AMG Coupe, 2015-2016 E400 4Matic Coupe, E400 Cabrio, E400 Coupe, 2011-2016 E550 Cabrio, E550 Coupe, 2011-2015 GLK350 4Matic, GLK350 RWD, and 2013-2015 GLK250 BlueTec 4Matic vehicles ever registered in the states of AZ, AR, DE, DC, IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV or "Zone B." MBUSA is also recalling certain 2012-2014 C250, E350 4Matic Coupe, SLS AMG Cabrio 2012-2015 C250 Coupe, C350 4Matic Coupe, C350 Coupe, C63 AMG Coupe, 2010-2011 C300, 2010-2014 C300 4Matic, C350, C63 AMG, E350 Coupe, 2011-2014 E350 Cabrio, SLS AMG Coupe, 2015-2016 E400 4Matic Coupe, E400 Cabrio, E400 Coupe, 2016-2017 E550 Cabrio, 2010-2016 E550 Coupe, 2010-2015 GLK350 4Matic, GLK350 RWD, and 2013-2015 GLK250 BlueTec 4Matic vehicles ever registered in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MO, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.

    Risk: An inflator explosion may result in sharp metal fragments striking the passenger or other occupants resulting in serious injury or death.

    Remedy: MBUSA will notify owners, and dealers will replace the passenger frontal air bag module, free of charge. The recall began March 29, 2019. Owners may contact MBUSA customer service at 1-800-367-6372.

  3. NHTSA 17V627000Oct 6, 2017Airbags495,290 vehicles

    Air bags:frontal

    Mercedes-Benz USA, LLC. (MBUSA) is recalling these vehicles: 2014-2018 CLA250, CLA250 4Matic, CLA45 AMG 4Matic, 2015-2018 GLA250, GLA250 4Matic, GLA45 AMG 4Matic, C300 4Matic, C63S AMG, 2012-2014 C250, C350, C300 4Matic, E550 4Matic, 2013-2014 C63 AMG, 2012-2015 C250 Coupe, C350 Coupe, C63 AMG Coupe, 2013-2015 C350 4Matic Coupe, GLK250 4Matic BlueTec, GLK350, GLK350 4Matic, 2016-2017 C350e, C43 AMG, 2015 C400 4Matic, 2016-2018 C63 AMG, GLC300, GLC300 4Matic, 2017-2018 C300 Coupe, C300 4Matic Coupe, C43 AMG, C63 AMG Coupe, C63S AMG Coupe, C300 Cabriolet, C300 4Matic Cabriolet, C43 AMG Cabriolet, C63 AMG Cabriolet, C63S AMG Cabriolet, GLC300 4Matic Coupe, GLC43 AMG, GLC43 AMG Coupe, 2014 E350 Coupe, E350 4Matic Coupe, E350 Cabriolet, E400 Hybrid, 2015-2017 E400 Coupe, E400 4Matic Coupe, E400 Cabriolet, 2014-2017 E550 Coupe, E550 Cabriolet, B250e, 2014-2016 E250 BlueTec, E63 AMG 4Matic Wagon, 2012-2013 E350 BlueTec, 2012-2016 E350, E350 4Matic, 2015-2016 E400, E400 4Matic, 2012 E63 AMG, 2014-2015 E250 4Matic BlueTec, 2013-2016 E350 Wagon, 2017 GLC300d 4Matic, and 2018 GLC350e 4Matic. The driver's air bag may unexpectedly deploy due to insufficient grounding of the steering components if an electrostatic discharge occurs and the air bag clockspring is broken.

    Risk: If the driver air bag inadvertently deploys, it can increase the risk of injury and a crash.

    Remedy: MBUSA will notify owners, and dealers will add sufficient grounding to the steering components, free of charge. The recall began in December 6, 2017. Owners may contact MBUSA customer service at 1-877-496-3691.

See all 4 recalls for the 2014 Mercedes-Benz E550 →

2014 Mercedes-Benz E550 fuel economy and fuel cost

City
18 MPG
Highway
25 MPG
Combined
21 MPG
Annual fuel cost (EPA)
$3,800
15,000 mi/yr
Fuel
Premium
Current regular gas
$4.32/gal
national avg.

EPA figures; median across configurations of this model year. Estimate your own cost with the fuel cost calculator.

2014 compared with other E550 years

Complaint Index by model year (0 = fewest issues, 100 = most)025507510020102011201220132014201520162017
Complaint Index: 0 = fewest issues, 100 = most, relative to other years of this model. Avoid Caution Good Best
YearVerdictIndexComplaintsRecallsMPG
2012Caution7117420
2013Good4316520
2014Caution5716421
2015No verdict142320.5
2016No verdict01321

All Mercedes-Benz E550 years: best and worst →

Frequently asked questions

Is the 2014 Mercedes-Benz E550 reliable?
Based on NHTSA owner complaints and recalls, the 2014 E550 has a Complaint Index of 57 and a Caution verdict, ranking 4th-worst among 8 model years covered.
What is the top problem area for the 2014 E550?
Airbags are the top problem area, accounting for 9 of 16 complaints, or 56% of the total, with a median failure mileage of 84,000 miles.
Does the 2014 E550 have any recalls?
NHTSA lists 4 recalls for the 2014 E550 covering airbags, structure and body seals, steering grounding, and an eCall software fault.
How does the 2014 E550 compare to other years?
The 2014 E550 has a Complaint Index of 57, better than 2010 (86) and 2011 (100), both rated Avoid, but worse than 2013 (43), rated Good.
What is the fuel economy of the 2014 E550?
The EPA rates the 2014 E550 at 21 mpg combined (18 city / 25 highway), with an estimated annual fuel cost of $3,800.

Sources: NHTSA Office of Defects Investigation complaint and recall databases; U.S. EPA fuel economy data; NHTSA 5-Star Safety Ratings. Complaints are unverified owner reports.

Data updated Sep 24, 2026. Read the methodology and data sources. The Complaint Index is based on NHTSA owner complaints and recalls; it is not a reliability rating.