YearToAvoid

Mercedes-Benz E400 Best and Worst Years (2015–2018)

The 2017 Mercedes-Benz E400 is the year to avoid, with a complaint index of 100, 20 complaints, 8 recalls, and 4 injuries reported. Airbags account for 80% of its complaints, with a median failure mileage of 3,500. The 2015 model is the best year, with a complaint index of 0 and only 7 recalls.

Avoid 2017Best 2015

Model years
4
2015–2018
NHTSA complaints
92
Recall campaigns
26
Crashes reported
4
Fires reported
2
Top problem area
Airbags

E400 Complaint Index by year

Higher = more complaints, crashes, fires, injuries, deaths and Do-Not-Drive recalls per year on the road, relative to other years of this model.

Complaint Index by model year (0 = fewest issues, 100 = most)02550751002015201620172018
Complaint Index: 0 = fewest issues, 100 = most, relative to other years of this model. Avoid Caution Good Best

Mercedes-Benz E400 problems and recalls by year

YearVerdictIndexComplaintsCrashesFiresRecallsTop issueMPGNCAP
2015Best015207Airbags23—
2016Caution6734107Airbags23—
2017Avoid10020008Airbags23—
2018Good33231213Electrical System22—

E400 years to avoid: what went wrong

2017 Mercedes-Benz E400 Index 100 · 20 complaints · 8 recalls

The 2017 E400 has the highest complaint index (100) of the four years covered and ranks worst overall. Airbags dominate its complaint pattern, making up 80% of the 20 complaints, with a median failure mileage of just 3,500. Owners describe delayed Takata airbag recall repairs due to unavailable parts, with waits stretching many months after notification. Structure & Body complaints, including a rear spoiler detachment recall, appear at a median mileage of 42,000. NHTSA lists 8 recall campaigns for this year and 4 injuries were reported, more than any other E400 year in this dataset.

2017 airbags problems →

Most common Mercedes-Benz E400 problems (all years)

Share of NHTSA complaints by component group. A complaint naming two components counts once in each.

  1. Airbags47 (51%)
  2. Electrical System10 (11%)
  3. Other10 (11%)
  4. Engine8 (9%)
  5. Steering8 (9%)
  6. Structure & Body6 (7%)
  7. Brakes5 (5%)
  8. Collision Avoidance & Cameras4 (4%)
  9. Suspension, Wheels & Tires4 (4%)
  10. Seat Belts3 (3%)

Frequently asked questions

What year Mercedes-Benz E400 should I avoid?
Based on NHTSA complaints and recalls, the 2017 E400 is the year to avoid, with a complaint index of 100, 20 complaints, and 8 recall campaigns, most tied to airbags.
Which Mercedes-Benz E400 year is best?
The 2015 E400 is the best year based on NHTSA data, with a complaint index of 0, 15 complaints, and 7 recalls.
Is the 2016 Mercedes-Benz E400 reliable?
The 2016 E400 is rated Caution, with a complaint index of 67 and 34 complaints, the highest raw complaint count of any year, mostly airbag-related.
Does the 2017 Mercedes-Benz E400 have airbag problems?
Yes, airbags make up 80% of the 2017 E400's complaints, with a median failure mileage of 3,500 and reports of long delays getting recalled parts.
How many recalls does the Mercedes-Benz E400 have overall?
Across 2015-2018, NHTSA lists 26 recall campaigns for the E400, with 2018 alone accounting for 13 of them.

Sources: NHTSA Office of Defects Investigation complaint and recall databases; U.S. EPA fuel economy data; NHTSA 5-Star Safety Ratings. Complaints are unverified owner reports.

Data updated Sep 24, 2026. Read the methodology and data sources. The Complaint Index is based on NHTSA owner complaints and recalls; it is not a reliability rating.