2013 Mazda Mazda5 Reliability Data: Problems & Recalls
Good The 2013 Mazda Mazda5 carries a complaint index of 30 and ranks 8th worst of 11 model years, earning a 'Good' verdict. NHTSA lists 24 complaints, 1 recall, and 4 crashes, with brakes as the top problem area.
Based on NHTSA complaints per model-year, not a reliability rating. Methodology
YearToAvoid Scorecard
- Complaint Index
- 30/100
- #8 of 11 Mazda5 years
- Verdict
- Good
- vs. other years of this model
- Complaints
- 24
- unique NHTSA reports
- Recalls
- 1
- distinct NHTSA campaigns
- Crashes
- 4
- reported in complaints
- Fires
- 0
- Injuries
- 1
- Top issue
- Brakes
Top 2013 Mazda Mazda5 problems
Share of this year’s NHTSA complaints by component group. Groups with 15+ complaints have their own page.
- Brakes7 (29%)
- Structure & Body6 (25%)
- Engine4 (17%)
- Steering4 (17%)
- Suspension, Wheels & Tires4 (17%)
- Other3 (13%)
- Transmission & Powertrain2 (8%)
- Electrical System1 (4%)
- Fuel System1 (4%)
A complaint can list more than one component, so shares add up to more than 100%. Shares are % of complaints.
What owners report
- Parking brake reportedly fails to hold the vehicle, letting it roll away while parked and crash into fences or mailboxes.
- Brake pedal reportedly travels to the floor with little resistance, in one case leading to a rear-end collision with airbag deployment.
- Owners report the vehicle surging or revving unexpectedly when the AC is on, even while braking, coasting, or in neutral or park.
- Head restraints reportedly only adjust up and down, not forward or backward, pushing the head forward or letting it strike the restraint during hard stops.
- Tire tread reportedly separates from the sidewall on both inside and outside edges after around 38,000 miles.
- Vehicle reportedly shakes violently at highway speed with a bent rear rim, requiring a shift out of and back into gear to regain control.
2013 Mazda Mazda5 recalls
1 NHTSA recall campaign list this model year.
- NHTSA 16V644000Sep 6, 2016Structure & Body580,455 vehicles
Structure:body:hatchback/liftgate
Mazda North American Operations (Mazda) is recalling certain model year 2010-2013 Mazda3 and Mazdaspeed3 vehicles manufactured November 18, 2008, to June 8, 2013, 2012-2015 Mazda5 vehicles manufactured October 26, 2010, to June 22, 2015, 2016 CX-3 vehicles manufactured June 1, 2015, to December 26, 2015, and 2013-2016 CX-5 vehicles manufactured December 15, 2011, to December 26, 2015. On the affected vehicles, the lift gate support struts may corrode, possibly causing the struts to break and/or the lift gate to drop unexpectedly.
Risk: If the lift gate falls unexpectedly, it may hit the user, increasing their risk of injury.
Remedy: Mazda dealers will replace the both lift gate supports, free of charge, however parts are not currently available. The recall began April 2017. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9916H.
2013 compared with other Mazda5 years
Frequently asked questions
- Is the 2013 Mazda Mazda5 reliable?
- Compared to other Mazda5 model years, the 2013 ranks 8th worst of 11 with a complaint index of 30 and a 'Good' verdict, based on NHTSA complaints and recalls.
- What is the main problem with the 2013 Mazda Mazda5?
- Brakes are the top complaint area, making up 29% of complaints (7 of 24), with a median failure mileage of 14,950 miles and 4 crashes reported.
- Does the 2013 Mazda Mazda5 have any recalls?
- NHTSA lists 1 recall for the 2013 Mazda5, covering a Structure & Body issue involving lift gate supports; it is not a do-not-drive recall.
- How does the 2013 Mazda5 compare to other years?
- The 2013 model performs better than the 2008, 2009, and 2012 Mazda5, which are all rated 'Avoid' with complaint indexes of 90, 100, and 80 respectively.