2020 Lincoln MKZ Reliability Data: Problems & Recalls
No verdict The 2020 Lincoln MKZ has just 2 complaints on file with NHTSA and a complaint index of 0, ranking 15th (last, least complained-about) among 15 model years. It has 1 recall covering rearview camera software.
Based on NHTSA complaints per model-year, not a reliability rating. Methodology
YearToAvoid Scorecard
- Complaint Index
- 0/100
- #15 of 15 MKZ years
- Verdict
- No verdict
- vs. other years of this model
- Complaints
- 2
- unique NHTSA reports
- Recalls
- 1
- distinct NHTSA campaigns
- Crashes
- 0
- reported in complaints
- Fires
- 0
- Injuries
- 0
- Top issue
- Steering
- NHTSA overall rating
- 5 / 5 ★
- EPA combined MPG
- 22
- 19 city / 28 hwy
- Injuries / deaths
- 0 / 0
Top 2020 Lincoln MKZ problems
Share of this year’s NHTSA complaints by component group. Groups with 15+ complaints have their own page.
- Other1 (50%)
- Steering1 (50%)
A complaint can list more than one component, so shares add up to more than 100%. Shares are % of complaints.
What owners report
- One owner reported the steering wheel and wheels became stuck while driving, making the vehicle difficult to control
- The car had to be towed after the steering locked up on the road
2020 Lincoln MKZ recalls
1 NHTSA recall campaign list this model year.
- NHTSA 25V442000Jun 27, 2025Collision Avoidance & Cameras200,237 vehicles
Back over prevention:software
Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.
Risk: A rearview camera that displays a blank image can reduce the driver's view behind the vehicle. A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver. Both of these situations can increase the risk of a crash.
Remedy: Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed September 4, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S72.
2020 Lincoln MKZ fuel economy and fuel cost
- City
- 19 MPG
- Highway
- 28 MPG
- Combined
- 22 MPG
- Annual fuel cost (EPA)
- $2,950
- 15,000 mi/yr
- Fuel
- Regular
- Current regular gas
- $4.32/gal
- national avg.
EPA figures; median across configurations of this model year. Estimate your own cost with the fuel cost calculator.
2020 compared with other MKZ years
Frequently asked questions
- Is the 2020 Lincoln MKZ reliable?
- Based on NHTSA data, the 2020 MKZ has only 2 complaints and a complaint index of 0, the lowest among the 15 model years with data. No verdict has been assigned yet, but the complaint record is very light.
- What problems does the 2020 Lincoln MKZ have?
- NHTSA lists Steering as the top problem area, based on 1 complaint (50% share) describing the steering wheel and wheels getting stuck.
- Does the 2020 Lincoln MKZ have any recalls?
- Yes, one recall (campaign 25V442000) affects the rearview camera software on the 2020 MKZ; dealers update the software free of charge.
- How does the 2020 MKZ compare to other MKZ years?
- The 2020 MKZ ranks 15th out of 15 years by complaint index, meaning it has fewer reported complaints than every other model year, including the Best-rated 2018 and 2019 MKZ.