2014 Lexus IS 350 Reliability Data: Problems & Recalls
Caution The 2014 Lexus IS 350 has a complaint index of 71, ranks 5th worst out of 15 model years, and carries a Caution verdict with 14 NHTSA complaints and 1 recall. Brakes and fuel system issues lead the complaint list.
Based on NHTSA complaints per model-year, not a reliability rating. Methodology
YearToAvoid Scorecard
- Complaint Index
- 71/100
- #5 of 15 IS 350 years
- Verdict
- Caution
- vs. other years of this model
- Complaints
- 14
- unique NHTSA reports
- Recalls
- 1
- distinct NHTSA campaigns
- Crashes
- 1
- reported in complaints
- Fires
- 0
- Injuries
- 0
- Top issue
- Brakes
- NHTSA overall rating
- 5 / 5 ★
- EPA combined MPG
- 22
- 19 city / 27 hwy
- Injuries / deaths
- 0 / 0
Top 2014 Lexus IS 350 problems
Share of this year’s NHTSA complaints by component group. Groups with 15+ complaints have their own page.
- Brakes3 (21%)
- Fuel System3 (21%)
- Other2 (14%)
- Steering2 (14%)
- Visibility & Wipers2 (14%)
- Electrical System1 (7%)
- Structure & Body1 (7%)
- Suspension, Wheels & Tires1 (7%)
A complaint can list more than one component, so shares add up to more than 100%. Shares are % of complaints.
What owners report
- Brake pedal force distribution failed to engage fully during hard braking on the highway, contributing to a crash at 32,000 miles.
- Some owners reported the floor mat or carpet catching under the brake pedal, making it hard to press.
- Steering intermittently seized for a moment during turns, with one owner describing the issue recurring over two years by 34,000 miles.
- A sulfur-like fuel odor appeared inside the cabin, traced by a dealer to fuel that needed changing at 58,000 miles.
- Windshield wipers stopped working mid-drive in the rain, freezing in the up position and only resuming after repeated switch cycling.
- Destination Assist and Safety Connect systems stopped functioning, leaving the SOS emergency feature unresponsive.
2014 Lexus IS 350 recalls
1 NHTSA recall campaign list this model year.
- NHTSA 20V012000Jan 13, 2020Fuel System1,830,752 vehicles
Fuel system, gasoline:delivery:fuel pump
Toyota Motor Engineering & Manufacturing (Toyota) recalled certain 2018-2019 4Runner, Highlander, Camry, Land Cruiser, Sequoia, Sienna, Tacoma and Tundra, and Lexus RC 300, RC 350, GS 350, GX 460, IS 300, LC 500, LS 500, LX 570, RX 350L, and 2019 Toyota Avalon and Corolla, and certain Lexus NX 300, and ES 350 vehicles on January 13, 2020. On March 4, 2020, Toyota expanded the recall to include certain 2014-2015 Toyota 4Runner and Land Cruiser, 2018 Avalon, Corolla, 2014 FJ Cruiser, 2017 Sienna and Lexus 2018 ES 350, 2018-2019 GS 300, 2013-2014 GS350, 2014-2015 GX 460, IS 350 and LX 570, 2014 IS F, 2018-2019 IS 350, LC 500H and LS 500H, 2013-2015 LS 460, 2015 NX 200T and RC350, 2017 RC 200T and RX 350. Toyota also removed the 2018-2019 Toyota 4Runner and Land Cruiser and 2018-2019 Lexus GX 460 and LX 570 and 2019 NX300 from inclusion in this recall. On March 19, 2020, Toyota expanded the recall to include 2015 Lexus GS350 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Risk: If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.
Remedy: Toyota will notify owners, and dealers will replace the fuel pump, free of charge. The recall began May 4, 2020. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are 20TB02 and 20TA02 for Toyota vehicles and 20LB01 and 20LA01 for Lexus vehicles.
2014 Lexus IS 350 fuel economy and fuel cost
- City
- 19 MPG
- Highway
- 27 MPG
- Combined
- 22 MPG
- Annual fuel cost (EPA)
- $3,650
- 15,000 mi/yr
- Fuel
- Premium
- Current regular gas
- $4.32/gal
- national avg.
EPA figures; median across configurations of this model year. Estimate your own cost with the fuel cost calculator.
2014 compared with other IS 350 years
Frequently asked questions
- Is the 2014 Lexus IS 350 reliable?
- Based on NHTSA owner complaints and recalls, the 2014 IS 350 has a complaint index of 71 and ranks 5th worst among 15 model years, earning a Caution verdict.
- What are the most common problems with the 2014 Lexus IS 350?
- Brakes and fuel system issues each account for 21% of complaints, followed by steering and visibility/wiper problems each at 14%.
- Does the 2014 Lexus IS 350 have any recalls?
- NHTSA lists one recall for the 2014 IS 350, a fuel pump replacement covering several Toyota and Lexus models, with dealers replacing the pump free of charge.
- What year Lexus IS 350 should I avoid?
- NHTSA data shows 2006, 2007, 2008, and 2010 IS 350 model years rated Avoid, with complaint indexes of 100, 93, 86, and 79 respectively, higher than the 2014's 71.
- At what mileage do 2014 Lexus IS 350 problems typically appear?
- Median mileage at failure across all reported problems is 34,000 miles, with brake complaints at 32,000 miles and fuel system complaints at 58,000 miles.