2012 Lexus IS 250 Problems, Recalls & Reliability
Verdict
CautionComplaint Index
50/100
#4 most-complained of 7 IS 250 years
The 2012 Lexus IS 250 has a Complaint Index of 50, ranks 4th worst out of 7 model years, and carries a Caution verdict. NHTSA lists 17 complaints, 4 recalls, and 4 crashes tied to this year, with airbags as the top problem area at 59% of complaints.
- Complaints
- 17
- Recalls
- 4
- Crashes / fires
- 4 / 0
- Injuries / deaths
- 2 / 0
- NHTSA overall rating
- Not rated
- EPA combined MPG
- 22
- 20 city / 26 hwy
Top 2012 Lexus IS 250 problems
NHTSA owner complaints by component group. Groups with 15+ complaints have their own page.
- Airbags10 (59%)
- Engine5 (29%)
- Electrical System4 (24%)
- Brakes3 (18%)
- Structure & Body3 (18%)
- Seat Belts1 (6%)
- Transmission & Powertrain1 (6%)
What owners report
- Owners describe airbags failing to deploy during low-speed and moderate-speed collisions, including a rear-end impact and a front-end crash.
- Some drivers report sudden unintended acceleration, including one case where the vehicle jumped a curb and struck a parked car at a median mileage of 40,000.
- Multiple owners report door lock actuators failing on all four doors, forcing occupants to climb through other doors to exit.
- Owners with the Takata airbag recall report long waits for replacement parts, with some told not to let passengers sit in the front seat in the meantime.
- One owner reported the brakes activating and the vehicle accelerating without pedal input, with no determined cause.
2012 Lexus IS 250 recalls
4 NHTSA recall campaigns list this model year.
- NHTSA 19V741000Oct 17, 2019Airbags928,220 vehicles
Air bags:frontal:driver side:inflator module
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2010-2016 4Runner, 2003-2006 Tundra, 2003-2013 Corolla, 2009-2010 Corolla Matrix, 2004-2005 RAV4, 2002-2007 Sequoia, 2011-2013 Sienna, 2008-2012 Scion xB, 2008-2009 Lexus IS-F, 2007-2012 Yaris and Lexus ES350, 2010-2017 Lexus GX460, 2002-2010 Lexus SC430, 2006-2012 Lexus IS250 and IS350 and 2010-2015 Lexus IS250C and IS350C vehicles. These vehicles had their driver or passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Toyota will notify owners. Depending on the vehicle model, dealers will replace the front driver inflator, front passenger airbag inflator, the airbag assembly, or the front passenger airbag sub-assembly and inflator. The recall began November 20, 2019. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are J0A, J0B, and J0C. Lexus' numbers for this recall are JLI, JLJ, and JLK.
- NHTSA 19V005000Jan 9, 2019Airbags1,299,448 vehicles
Air bags:frontal:passenger side:inflator module
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2014-2016 Toyota 4Runner, 2014-2015 Scion xB, Lexus IS350C, IS250C, 2014 Toyota Sienna, Lexus IS-F, and 2014-2017 Lexus GX460 vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Toyota is also recalling certain 2011-2013 Toyota Corolla, Corolla Matrix, Lexus IS250, IS350, 2011-2016 4Runner, 2011-2015 Scion xB, Lexus IS350C, IS250C, 2011-2014 Toyota Sienna, Lexus IS-F, 2011-2017 Lexus GX460, and 2011-2012 Lexus ES350 vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Toyota is also recalling certain 2010-2013 Toyota Corolla, Corolla Matrix, Lexus IS350, 2010-2016 4Runner, 2010-2013 Lexus IS250, 2010-2015 Scion xB, Lexus IS350C, IS250C, 2010-2017 Lexus GX460, 2010-2014 Lexus IS-F, and 2010-2012 Lexus ES350 vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Toyota will notify owners. Depending on the vehicle model, dealers will replace the front passenger air bag inflator, or replace the air bag assembly. The recall began February 15, 2019. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are "Zone A" Toyota: G0P, Lexus: GLG; "Zone B" Toyota: G0R, Lexus GLH; "Zone C" Toyota: H0A, and Lexus: HLA.
- NHTSA 17V006000Jan 9, 2017Airbags577,875 vehicles
Air bags:frontal:passenger side:inflator module
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2012 Toyota 4Runner, Corolla, Corolla Matrix, Sienna, Yaris, Scion xB, Lexus ES350, GX460, IS-F, IS250, IS350, IS250C, IS350C, and Lexus LFA vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Toyota is recalling certain 2009 Toyota Corolla, Corolla Matrix, Yaris, Yaris HB, Scion xB, Pontiac Vibe, Lexus, ES350, IS250, IS350, and IS-F vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Additionally, unless included in "Zone A" or "Zone B" above, Toyota is recalling certain 2006-2008 Lexus IS250 and IS350, 2007-2008 Lexus ES350, Toyota Yaris, Yaris HB, and 2008 Lexus IS-F and Scion xB vehicles originally sold, or ever registered in Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Risk: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Remedy: Toyota will notify the Toyota, Scion and Lexus owners. General Motors will contact the Pontiac owners. Depending on the model, dealers will replace the passenger frontal air bag inflator or the air bag assembly, free of charge. The recall began on February 1, 2017. Owners may contact Toyota customer service at 1-800-331-4331, or Pontiac customer service at 1-800-762-2737. Toyota's numbers for final remedy for this campaign are G0P (Toyota Zone A), G0R (Toyota Zone B), H0A (Toyota Zone C), GLG (Lexus Zone A), GLH (Lexus Zone B) and HLA (Lexus Zone C).
2012 Lexus IS 250 fuel economy and fuel cost
- City
- 20 MPG
- Highway
- 26 MPG
- Combined
- 22 MPG
- Annual fuel cost (EPA)
- $3,650
- 15,000 mi/yr
- Fuel
- Premium
- Current regular gas
- $4.32/gal
- national avg.
EPA figures; median across configurations of this model year. Estimate your own cost with the fuel cost calculator.
2012 compared with other IS 250 years
Frequently asked questions
- Is the 2012 Lexus IS 250 reliable?
- Compared with other IS 250 years, 2012 carries a Caution verdict with a Complaint Index of 50, ranking 4th worst out of 7 years tracked. It sits between the worse 2010 and 2011 model years and the better 2013 and 2015 model years.
- What is the most common problem on the 2012 Lexus IS 250?
- Airbags are the top problem area, accounting for 10 of 17 complaints (59%), with a median failure mileage of 40,000. Engine issues follow at 5 complaints (29%).
- Does the 2012 Lexus IS 250 have any recalls?
- NHTSA lists 4 recalls for the 2012 IS 250, three covering airbag inflators and one covering wiper arm nuts under Visibility & Wipers. None of these are do-not-drive recalls.
- How does the 2012 IS 250 compare to the 2010 and 2014 model years?
- The 2010 IS 250 has a Complaint Index of 100 and an Avoid verdict, and the 2014 has an index of 83 and also an Avoid verdict. The 2012 model's index of 50 is lower than both, making it a comparatively better choice.