YearToAvoid

2024 Kia Sorento Problems, Recalls & Reliability

Verdict

Best

Complaint Index

15/100

#18 most-complained of 21 Sorento years

Based on NHTSA complaints per model-year, not a reliability rating. Methodology

The 2024 Kia Sorento ranks 18th out of 21 model years for reported problems, with a complaint index of 15 and a Best verdict. It has 41 complaints and 2 recalls, led by electrical system issues, making it one of the stronger years for this model.

Complaints
41
Recalls
2
Crashes / fires
4 / 1
Injuries / deaths
4 / 0
NHTSA overall rating
5 / 5 ★
EPA combined MPG
25
23 city / 29 hwy

Top 2024 Kia Sorento problems

NHTSA owner complaints by component group. Groups with 15+ complaints have their own page.

  1. Electrical System13 (32%)
  2. Structure & Body8 (20%)
  3. Brakes6 (15%)
  4. Engine6 (15%)
  5. Other6 (15%)
  6. Collision Avoidance & Cameras4 (10%)
  7. Transmission & Powertrain4 (10%)
  8. Visibility & Wipers4 (10%)
  9. Airbags2 (5%)
  10. Fuel System2 (5%)

What owners report

  • Vehicles have lost total electrical power while driving, including power steering and headlights, sometimes with a stall.
  • Front-facing collision assist sensors have triggered false alerts and, in at least one case, steered into a pole or median.
  • Backup cameras have displayed a 'No Camera Signal Received' error intermittently when shifting into reverse.
  • Panoramic sunroof and rear glass panels have shattered without impact while the vehicle was parked.
  • Rear passenger seats have popped forward unexpectedly, pushing occupants into the seat ahead.
  • Front headlights have fogged up internally, reducing visibility at night.
2024 Kia Sorento complaints: complaints filed per month8Mar 2024Oct 2024Apr 2025Jul 2025Nov 2025Feb 2026May 2026Sep 2026
59 complaints filed with NHTSA from Mar 2024 to Sep 2026; peak Jan 2026 (8).

2024 Kia Sorento recalls

2 NHTSA recall campaigns list this model year.

  1. NHTSA 25V006000Jan 13, 2025Electrical System74,469 vehicles

    Exterior lighting:headlights

    Kia America, Inc. (Kia) is recalling certain 2024-2025 Sorento, 2025 Sorento Hybrid, and 2025 Sorento Plug-In Hybrid vehicles. A software error in the Body Domain Control Unit (BDC) may cause a loss of low beam headlights and taillights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) 108, "Lamps, Reflective Devices, and Associated Equipment."

    Risk: A loss of headlights and taillights can reduce visibility, increasing the risk of a crash.

    Remedy: Dealers will update the BDC software, free of charge. Owner notification letters were mailed February 21, 2025. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC331.

  2. NHTSA 24V287000Apr 23, 2024Electrical System95 vehicles

    Electrical system:wiring

    Kia America, Inc. (Kia) is recalling certain 2024 Sorento vehicles. The motor driven power steering (MDPS) wiring harness may be incorrectly assembled, which can result in a loss of power steering assist.

    Risk: A loss of power steering assist increases the risk of a crash.

    Remedy: Dealers will inspect and repair, or replace the MDPS wiring harness as necessary, free of charge. Owner notification letters were mailed May 7, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC309.

2024 Kia Sorento fuel economy and fuel cost

City
23 MPG
Highway
29 MPG
Combined
25 MPG
Annual fuel cost (EPA)
$2,600
15,000 mi/yr
Fuel
Regular
Current regular gas
$4.32/gal
national avg.

EPA figures; median across configurations of this model year. Estimate your own cost with the fuel cost calculator.

2024 compared with other Sorento years

Complaint Index by model year (0 = fewest issues, 100 = most)0255075100’05’06’07’08’09’10’11’12’13’14’15’16’17’18’19’20’21’22’23’24’25
Complaint Index: 0 = fewest issues, 100 = most, relative to other years of this model. Avoid Caution Good Best
YearVerdictIndexComplaintsRecallsMPG
2022Caution45189625
2023Good30119325
2024Best1541225
2025Caution5074325

All Kia Sorento years: best and worst →

Frequently asked questions

Is the 2024 Kia Sorento reliable?
Based on NHTSA owner complaints and recalls, the 2024 Sorento ranks 18th out of 21 model years, with a complaint index of 15 and a Best verdict relative to other Sorento years.
What problems does the 2024 Kia Sorento have?
NHTSA data shows 41 complaints, with the Electrical System as the top problem area (13 complaints, 32% of the total), followed by Structure & Body and Brakes.
Does the 2024 Kia Sorento have any recalls?
NHTSA lists two recalls for the 2024 Sorento: one for a Body Domain Control Unit software error that can cut off low beam headlights, and one for a motor driven power steering wiring harness that can be assembled incorrectly.
How does the 2024 Sorento compare to other Sorento years?
The 2024 model year has a complaint index of 15, far lower than the worst years like 2011 (index 100) and 2016 (index 95), which both carry an Avoid verdict.
What is the fuel economy of the 2024 Kia Sorento?
The 2024 Sorento is EPA-rated at 25 mpg combined (23 city / 29 highway), with an estimated annual fuel cost of $2,600.

Sources: NHTSA Office of Defects Investigation complaint and recall databases; U.S. EPA fuel economy data; NHTSA 5-Star Safety Ratings. Complaints are unverified owner reports.

Data updated Sep 24, 2026. Read the methodology and data sources. The Complaint Index is based on NHTSA owner complaints and recalls; it is not a reliability rating.