How many collision avoidance and camera complaints does the 2023 Kia Sorento have?

NHTSA lists 15 complaints in this category for the 2023 Sorento, which is 13% of the 119 total complaints filed for that model year.

Is there a recall for the 2023 Kia Sorento rearview camera?

Yes. Recall 23V610000, reported August 31, 2023, covers 2022-2023 Sorento, Sorento Hybrid, and Sorento PHEV models whose rearview camera mounting clips may break, causing camera image loss. Dealers inspect and replace the camera housing free of charge.

At what mileage do these camera and collision system problems show up?

The median mileage at failure reported to NHTSA for this problem area is 35,000 miles.

Did any of these complaints involve crashes or injuries?

No. NHTSA records show 0 crashes, 0 fires, and 0 injuries among the 15 complaints in this category.

Does fixing the recall solve the camera problem?

Not always. One owner reported the rearview camera fell out of its housing again after the recall repair (23V610) had already been completed on their vehicle.

2023 Kia Sorento Collision Avoidance & Cameras Problems

NHTSA lists 15 Collision Avoidance & Cameras complaints for the 2023 Kia Sorento, 13% of that year's 119 total complaints, with a median failure mileage of 35,000. A related recall (23V610000) covers rearview camera mounting clips that can break.

Collision Avoidance & Cameras complaints: 15; 13% of 119
Crashes reported: 0
Fires reported: 0
Injuries reported: 0
Median mileage: 35,000 mi
Related recalls: 1

Typical collision avoidance system symptoms owners report

Collision warning and lane departure alarms cycle repeatedly and continuously while driving, even with no vehicles nearby.
Automatic emergency braking engages and brings the vehicle to a complete stop in the roadway with no obstacle present, reported at speeds of 35 and 50 mph.
Rearview camera falls out of its housing and hangs by its wires after the mounting clips break, even after the recall repair was performed.
Multiple ADAS features (forward collision, lane keeping, blind spot, cruise control) stop working at once, sometimes paired with dashboard warning lights and speedometer dropouts.
Sensors and safety systems shut off mid-drive at intersections or while stopped, occasionally accompanied by the steering wheel locking up.

When 2023 Kia Sorento collision avoidance system complaints were filed

First complaint Jan 29, 2023, latest Aug 11, 2026.

15 complaints filed with NHTSA from Jan 2023 to Aug 2026; peak Aug 2026 (2).

Collision Avoidance & Cameras recalls for the 2023 Kia Sorento

NHTSA 23V610000Aug 31, 2023Collision Avoidance & Cameras144,979 vehicles
Back over prevention: sensing system: camera
Kia America, Inc. (Kia) is recalling certain 2022-2023 Sorento, Sorento Hybrid, and Sorento Plug-in Hybrid (PHEV) vehicles. The mounting clips for the rearview camera may break, which can cause the rearview camera image not to appear properly on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk: A rearview camera that does not properly display an image can reduce the driver's rear view, increasing the risk of a crash.
Remedy: Dealers will inspect and replace the rearview camera housing, as necessary, free of charge. Owner notification letters were mailed October 27, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC280.

Collision Avoidance & Cameras complaints by Sorento model year

Raw complaint counts per model year; newer years have had less time to accumulate complaints.

20051 (0%)
20060 (0%)
20070 (0%)
20080 (0%)
20090 (0%)
20100 (0%)
20116 (0%)
20126 (1%)
20133 (0%)
20146 (1%)
20153 (0%)
20169 (1%)
201710 (1%)
20188 (3%)
201923 (5%)
20205 (4%)
202110 (4%)
20229 (5%)
202315 (13%)
20244 (10%)
202511 (15%)

Frequently asked questions

How many collision avoidance and camera complaints does the 2023 Kia Sorento have?: NHTSA lists 15 complaints in this category for the 2023 Sorento, which is 13% of the 119 total complaints filed for that model year.
Is there a recall for the 2023 Kia Sorento rearview camera?: Yes. Recall 23V610000, reported August 31, 2023, covers 2022-2023 Sorento, Sorento Hybrid, and Sorento PHEV models whose rearview camera mounting clips may break, causing camera image loss. Dealers inspect and replace the camera housing free of charge.
At what mileage do these camera and collision system problems show up?: The median mileage at failure reported to NHTSA for this problem area is 35,000 miles.
Did any of these complaints involve crashes or injuries?: No. NHTSA records show 0 crashes, 0 fires, and 0 injuries among the 15 complaints in this category.
Does fixing the recall solve the camera problem?: Not always. One owner reported the rearview camera fell out of its housing again after the recall repair (23V610) had already been completed on their vehicle.