How many 2019 Kia Sorento owners complained about collision avoidance and camera problems?

NHTSA lists 23 complaints in this area for the 2019 Sorento, which is 5% of all 426 complaints filed for that model year.

Is there a recall for the 2019 Kia Sorento rearview camera?

Yes. Recall 23V639000 covers a manufacturing error that lets water leak into the rearview camera, which can stop the camera image from appearing on the display. Dealers inspect and waterproof or replace the camera.

Did any of these complaints involve crashes?

NHTSA records show 2 crashes linked to Collision Avoidance & Cameras complaints on the 2019 Sorento, with no fires or injuries reported.

At what mileage do these problems typically show up?

The median mileage at failure reported to NHTSA for this problem area on the 2019 Sorento is 27,000 miles.

How does the 2019 Sorento compare to other model years for this issue?

The 2019 model year's 5% share of complaints in this area is higher than most other Sorento years, though 2023 (13%) and 2025 (15%) show even higher shares.

2019 Kia Sorento Collision Avoidance & Cameras Problems

NHTSA lists 23 complaints for Collision Avoidance & Cameras on the 2019 Kia Sorento, 5% of all complaints for the year, with 2 crashes and no fires. Median mileage at failure is 27,000 miles, and a related recall (23V639000) covers rearview camera water leaks.

Collision Avoidance & Cameras complaints: 23; 5% of 426
Crashes reported: 2
Fires reported: 0
Injuries reported: 0
Median mileage: 27,000 mi
Related recalls: 1

Typical collision avoidance system symptoms owners report

Forward collision warning triggers falsely at highway speed and can cause the vehicle to abruptly stop with no other cars nearby.
Forward collision assist and lane keeping assist warning lights come on together with ABS, electronic stability control, and cruise control disengaging unexpectedly.
Front sensor gives escalating false alerts (green to yellow to red) when stopped near electric or hybrid vehicles.
Backup camera and infotainment screen fail to display, sometimes tied to the rearview camera water-leak recall.
Multifunction front camera unit fails completely, disabling lane keeping assist, forward collision assist, and automatic high beams.
Brake warning lights and Front Collision Warning messages appear intermittently, later traced to a hydraulic control unit issue.

When 2019 Kia Sorento collision avoidance system complaints were filed

First complaint Oct 10, 2019, latest Jun 8, 2026.

23 complaints filed with NHTSA from Oct 2019 to Jun 2026; peak Apr 2023 (2).

Collision Avoidance & Cameras recalls for the 2019 Kia Sorento

NHTSA 23V639000Sep 15, 2023Collision Avoidance & Cameras83,667 vehicles
Back over prevention: sensing system: camera
Kia America, Inc. (Kia) is recalling certain 2019 Sorento vehicles. Due to a manufacturing error, water may leak into the rearview camera, which can cause the rearview camera image not to appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk: A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash.
Remedy: Dealers will inspect the rearview camera and add additional water proofing to the camera harness, or replace the camera as necessary, free of charge. Owner notification letters were mailed March 8, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC282.

Collision Avoidance & Cameras complaints by Sorento model year

Raw complaint counts per model year; newer years have had less time to accumulate complaints.

20051 (0%)
20060 (0%)
20070 (0%)
20080 (0%)
20090 (0%)
20100 (0%)
20116 (0%)
20126 (1%)
20133 (0%)
20146 (1%)
20153 (0%)
20169 (1%)
201710 (1%)
20188 (3%)
201923 (5%)
20205 (4%)
202110 (4%)
20229 (5%)
202315 (13%)
20244 (10%)
202511 (15%)

Frequently asked questions

How many 2019 Kia Sorento owners complained about collision avoidance and camera problems?: NHTSA lists 23 complaints in this area for the 2019 Sorento, which is 5% of all 426 complaints filed for that model year.
Is there a recall for the 2019 Kia Sorento rearview camera?: Yes. Recall 23V639000 covers a manufacturing error that lets water leak into the rearview camera, which can stop the camera image from appearing on the display. Dealers inspect and waterproof or replace the camera.
Did any of these complaints involve crashes?: NHTSA records show 2 crashes linked to Collision Avoidance & Cameras complaints on the 2019 Sorento, with no fires or injuries reported.
At what mileage do these problems typically show up?: The median mileage at failure reported to NHTSA for this problem area on the 2019 Sorento is 27,000 miles.
How does the 2019 Sorento compare to other model years for this issue?: The 2019 model year's 5% share of complaints in this area is higher than most other Sorento years, though 2023 (13%) and 2025 (15%) show even higher shares.