2024 Kia EV9 Problems, Recalls & Reliability
Verdict
No verdictComplaint Index
100/100
#1 most-complained of 2 EV9 years
Based on NHTSA complaints per model-year, not a reliability rating. Methodology
The 2024 Kia EV9 has 207 NHTSA complaints and 7 recalls, with a Complaint Index of 100 and rank 1 of 2 model years — meaning it's the worst-rated year so far. Electrical System issues make up 50% of complaints, with a median failure mileage of 2,556 miles.
- Complaints
- 207
- Recalls
- 7
- Crashes / fires
- 1 / 2
- Injuries / deaths
- 4 / 0
- NHTSA overall rating
- 5 / 5 ★
- EPA combined MPG
- 85.5
- 95 city / 76 hwy
Top 2024 Kia EV9 problems
NHTSA owner complaints by component group. Groups with 15+ complaints have their own page.
- Electrical System104 (50%)
- Other41 (20%)
- Suspension, Wheels & Tires31 (15%)
- Collision Avoidance & Cameras25 (12%)
- Engine21 (10%)
- Lane Departure20 (10%)
- Structure & Body19 (9%)
- Steering14 (7%)
- Fuel System10 (5%)
- Brakes9 (4%)
What owners report
- Vehicles lose power and illuminate multiple warning lights after a rear inverter fails, sometimes recurring after repair.
- The 12V accessory battery reportedly stops charging from the main battery, leaving the vehicle unable to start, unlock, or charge.
- Windshield wipers can stop moving entirely when slush or ice builds up at their base, reducing visibility while driving.
- Adaptive cruise control has surged toward the vehicle ahead after apparently losing radar tracking on curves.
- Highway Driving Assist has disengaged without any visual or audio alert, leaving drivers unaware the system stopped controlling the car.
- Lane Keep Assist has failed and let the vehicle drift toward the outside of its lane without triggering a warning light.
2024 Kia EV9 recalls
7 NHTSA recall campaigns list this model year.
- NHTSA 26V431000Jul 2, 2026Electrical System8 vehiclesPark Outside
Electrical system:propulsion system:traction battery
Kia America, Inc. (Kia) is recalling certain 2022-2024 EV6 and 2024 EV9 vehicles. The high voltage battery cells may contain misaligned electrodes, which can lead to a fire while parked or driving.
Risk: A fire increases the risk of injury.
Remedy: Owners are advised to park outside and away from structures and limit their charge to a maximum of 80% until the recall repair is complete. Dealers will replace the high voltage battery system assembly, free of charge. Owner notification letters are expected to be mailed August 7, 2026. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC375. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning July 17, 2026.
- NHTSA 24V962000Dec 20, 2024Structure & Body22,883 vehicles
Seats:critical fasteners
Kia America, Inc. (Kia) is recalling certain 2024-2025 EV9 vehicles. The second- and third-row seat mounting bolts may be missing.
Risk: Seats without mounting bolts may not properly restrain an occupant, increasing the risk of injury.
Remedy: Dealers will inspect and install mounting bolts as necessary free of charge. Owner notification letters were mailed January 24, 2025. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC329.
- NHTSA 24V757000Oct 10, 2024Electrical System14,163 vehiclesOver-the-air fix
Electrical system:software
Kia America, Inc. (Kia) is recalling certain 2024-2025 EV9 vehicles. Due to a software error, the instrument panel screen may fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."
Risk: An instrument panel screen that fails to display critical safety information, such as the speedometer or warning lights, can increase the risk of a crash.
Remedy: The instrument cluster software will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed October 25, 2024. Owners may contact Kia Customer Service at 1-800-333-4542. Kia's number for this recall is SC326.
2024 Kia EV9 fuel economy and fuel cost
- City
- 95 MPG
- Highway
- 76 MPG
- Combined
- 85.5 MPG
- Annual fuel cost (EPA)
- $875
- 15,000 mi/yr
- Fuel
- Electricity
- Current regular gas
- $4.32/gal
- national avg.
EPA figures; median across configurations of this model year. Estimate your own cost with the fuel cost calculator.
2024 compared with other EV9 years
| Year | Verdict | Index | Complaints | Recalls | MPG |
|---|---|---|---|---|---|
| 2024 | No verdict | 100 | 207 | 7 | 85.5 |
| 2025 | No verdict | 0 | 19 | 4 | 85.5 |
Frequently asked questions
- Is the 2024 Kia EV9 reliable?
- NHTSA lists 207 complaints and 7 recalls for the 2024 EV9, giving it a Complaint Index of 100 and the rank of the worst year among the 2 model years with data so far. Electrical System problems account for half of all complaints.
- What is the most common problem with the 2024 Kia EV9?
- Electrical System issues are most common, making up 50% of complaints (104 of 207), with a median failure mileage of 2,556 miles.
- Does the 2024 Kia EV9 have any recalls?
- Yes, NHTSA lists 7 recalls, covering the high-voltage battery, seat mounting bolts, instrument panel software, remote parking assist braking, headliner impact protection, seat belts, and the differential gear drive unit.
- Was anyone hurt in 2024 Kia EV9 incidents reported to NHTSA?
- NHTSA data shows 1 crash, 2 fires, and 4 injuries reported for the 2024 EV9, with no deaths recorded.
- How does the 2024 EV9 compare to the 2025 model?
- The 2024 EV9 has a Complaint Index of 100 and ranks worst of the 2 years with data, while the 2025 EV9 shows a lower Complaint Index of 0 with 19 complaints and 4 recalls so far.