2023 Jeep Grand Cherokee L Problems, Recalls & Reliability
Verdict
AvoidComplaint Index
75/100
#2 most-complained of 5 Grand Cherokee L years
The 2023 Jeep Grand Cherokee L has a Complaint Index of 75, ranking 2nd worst out of 5 model years, with 91 complaints, 6 recalls, and a top problem area of Suspension, Wheels & Tires (40% of complaints). NHTSA marks it Avoid relative to other years.
- Complaints
- 91
- Recalls
- 6
- Crashes / fires
- 3 / 2
- Injuries / deaths
- 0 / 0
- NHTSA overall rating
- 5 / 5 ★
- EPA combined MPG
- 21
- 18 city / 25 hwy
Top 2023 Jeep Grand Cherokee L problems
NHTSA owner complaints by component group. Groups with 15+ complaints have their own page.
- Suspension, Wheels & Tires36 (40%)
- Electrical System24 (26%)
- Collision Avoidance & Cameras12 (13%)
- Other9 (10%)
- Engine8 (9%)
- Structure & Body8 (9%)
- Brakes7 (8%)
- Steering6 (7%)
- Transmission & Powertrain4 (4%)
- Airbags3 (3%)
What owners report
- Rear coil springs detach from the vehicle while driving, sometimes jamming into the tire and causing sudden loss of control.
- Vehicles experience sudden unintended acceleration at low speeds, in some cases resulting in collisions.
- Electrical systems act erratically, including the car applying its own brakes, seats shifting on their own, and false collision-warning alerts appearing on the dash.
- High-beam headlights become inoperable when daytime running lights are on, with no warning light to indicate the fault.
- Some owners report a 'death wobble' sensation at highway speeds, especially when flat-towing.
- Rear liftgates fail to open and display a false object-detected alert even when nothing is behind the vehicle.
2023 Jeep Grand Cherokee L recalls
6 NHTSA recall campaigns list this model year.
- NHTSA 26V562000Sep 1, 2026Suspension, Wheels & Tires328,381 vehicles
Suspension:rear:springs:coil springs
Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Grand Cherokee L, 2022-2023 Jeep Grand Cherokee, and Jeep Grand Cherokee 4XE vehicles. The rear coil springs may be incorrectly installed and detach from the vehicle while driving.
Risk: Rear coil springs that detach from the vehicle while driving increase the risk of a crash.
Remedy: Dealers will replace the rear coil spring lower isolators, free of charge. Interim notification letters, notifying owners of the safety risk, are expected to be mailed September 29, 2026. Additional letters will be sent once the final remedy is available. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 89D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on September 9, 2026. This recall replaces NHTSA recall numbers 26V051 and 23V413. Vehicles already repaired under the previous recalls will need to have the new remedy completed.
- NHTSA 26V328000May 21, 2026Airbags419,035 vehicles
Air bags: air bag/restraint control module:software
Chrysler (FCA US, LLC) is recalling certain 2022-2026 Jeep Grand Cherokee and 2023-2025 Jeep Grand Cherokee L vehicles. A software error in the occupant restraint controller module may cause the delayed deployment of the side air bags during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 214, "Side Impact Protection."
Risk: Delayed air bag deployment during a crash increases the risk of injury.
Remedy: Dealers will update the occupant restraint controller module software, free of charge. Some owner notification letters are expected to be mailed June 18, 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 01D. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov on May 28, 2026.
- NHTSA 26V051000Jan 29, 2026Suspension, Wheels & Tires80,620 vehicles
Suspension:rear:springs:coil springs
Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Grand Cherokee L and 2022-2023 Jeep Grand Cherokee vehicles. The rear coil springs may be incorrectly installed and detach from the vehicle while driving.
Risk: Rear coil springs that detach from the vehicle while driving increase the risk of a crash.
Remedy: Dealers will inspect and repair the rear coil spring assembly, as necessary, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed February 12, 2026. Additional letters will be sent once the final remedy is available, anticipated in March 2026. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 20D. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 30, 2026. This recall replaces NHTSA recall number 23V413. Vehicles already repaired under the previous recall will need to have the new remedy completed.
2023 Jeep Grand Cherokee L fuel economy and fuel cost
- City
- 18 MPG
- Highway
- 25 MPG
- Combined
- 21 MPG
- Annual fuel cost (EPA)
- $3,100
- 15,000 mi/yr
- Fuel
- Regular
- Current regular gas
- $4.32/gal
- national avg.
EPA figures; median across configurations of this model year. Estimate your own cost with the fuel cost calculator.
2023 compared with other Grand Cherokee L years
Frequently asked questions
- Is the 2023 Jeep Grand Cherokee L a good year to buy?
- It ranks 2nd worst among 5 model years of the Grand Cherokee L, with a Complaint Index of 75 and 91 NHTSA complaints, so it is marked Avoid relative to other years.
- What is the biggest problem with the 2023 Jeep Grand Cherokee L?
- Suspension, Wheels & Tires issues make up 40% of complaints (36 of 91), including rear coil springs detaching, with a median failure mileage of 63,000.
- Does the 2023 Jeep Grand Cherokee L have any recalls?
- NHTSA lists 6 recalls for the 2023 Grand Cherokee L, covering rear coil springs, airbag software, second-row head restraints, a blower motor, and a seat airbag connector.
- Are there safety concerns with unintended acceleration?
- Yes, sample complaints describe sudden unintended acceleration events, some involving crashes; the Engine problem area accounts for 8 complaints and 3 crashes.