2023 Jeep Grand Cherokee 4XE Engine Problems
NHTSA lists 26 Engine complaints for the 2023 Jeep Grand Cherokee 4XE, 27% of its 97 total complaints, with a median failure mileage of 16,000 miles. A related recall (25V766000) covers engine debris that can cause engine failure.
- Engine complaints
- 26
- 27% of 97
- Crashes reported
- 0
- Fires reported
- 2
- Injuries reported
- 0
- Median mileage
- 16,000 mi
- Related recalls
- 1
Typical engine symptoms owners report
- Vehicles unexpectedly stall or shut down while driving on the freeway, sometimes requiring multiple restart attempts.
- Owners report jerky acceleration and gear-switching jolts, with the engine responding slowly or roaring during shifts.
- Some owners describe the vehicle stopping on its own, shifting into Park automatically, and refusing to shift back into Drive.
- Two sample complaints describe fire, including one case of smoke entering the cabin through the A/C vents followed by an explosion, and another where the vehicle caught fire while parked.
- Reports of high engine temperature warnings with coolant found missing from the reservoir after pulling over.
- Electrical system complaints overlap with engine symptoms, including hybrid system faults, charging failures, and a burning smell tied to the hybrid battery.
When 2023 Jeep Grand Cherokee 4XE engine complaints were filed
First complaint Mar 23, 2023, latest Sep 8, 2026.
Engine recalls for the 2023 Jeep Grand Cherokee 4XE
- NHTSA 25V766000Nov 6, 2025Engine117,904 vehicles
Engine
Chrysler (FCA US, LLC) is recalling certain 2023-2025 Jeep Grand Cherokee 4XE and 2024-2025 Jeep Wrangler 4XE Plug-In Hybrid Electric (PHEV) vehicles. Debris inside the engine may cause engine failure, which can result in a loss of drive power and/or an engine compartment fire.
Risk: A loss of drive power increases the risk of a crash, and a vehicle fire can increase the risk of injury.
Remedy: Dealers will install a software update and replace the block or engine as necessary, free of charge. Owner notification letters were mailed beginning May 7, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 78C. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov beginning November 13, 2025.
Engine complaints by Grand Cherokee 4XE model year
Raw complaint counts per model year; newer years have had less time to accumulate complaints.
- 202229 (20%)
- 202326 (27%)
- 202413 (57%)
- 20252 (100%)
Frequently asked questions
- Are there common engine problems with the 2023 Jeep Grand Cherokee 4XE?
- Yes. NHTSA shows 26 Engine complaints for the 2023 Grand Cherokee 4XE, which is 27% of all 97 complaints filed for that year, with a median failure mileage of 16,000 miles.
- Is there an engine recall for the 2023 Jeep Grand Cherokee 4XE?
- Yes. Recall 25V766000, reported 2025-11-06, covers debris inside the engine that may cause engine failure. Chrysler will install a software update and replace the block or engine as necessary.
- Do the engine complaints involve fires?
- Two of the sample complaints reported fires, including one where smoke entered the cabin and the vehicle later caught fire, and another where the vehicle burned while parked overnight. No crashes or injuries were reported in this complaint area.
- How does the 2023 model compare to other years for engine complaints?
- The 2023 model year has 26 Engine complaints (27% share) versus 29 complaints (20% share) in 2022, 13 complaints (57% share) in 2024, and 2 complaints (100% share) in 2025.