2021 Infiniti Q60 Problems, Recalls & Reliability
Verdict
No verdictComplaint Index
33/100
#5 most-complained of 7 Q60 years
The 2021 Infiniti Q60 has a Complaint Index of 33, ranking 5th worst out of 7 model years. NHTSA lists 3 complaints, 2 recalls, and no crashes, fires, injuries, or deaths tied to this year.
- Complaints
- 3
- Recalls
- 2
- Crashes / fires
- 0 / 0
- Injuries / deaths
- 0 / 0
- NHTSA overall rating
- Not rated
- EPA combined MPG
- 22
- 19 city / 27 hwy
Top 2021 Infiniti Q60 problems
NHTSA owner complaints by component group. Groups with 15+ complaints have their own page.
- Engine2 (67%)
- Collision Avoidance & Cameras1 (33%)
- Structure & Body1 (33%)
- Transmission & Powertrain1 (33%)
What owners report
- Engine loses power and multiple warning lights, including crash sensors, illuminate while driving at highway speed, with the vehicle unable to restart afterward.
- Vehicle unexpectedly shifts into limp mode at low speed and the ECM is diagnosed as needing replacement, with the issue reportedly persisting after repair.
- A fractured aluminum bracket between the front bumpers triggers a malfunction warning light; this bracket houses the cruise control and forward collision sensor.
- Engine-related failures in the sample complaints occurred at low mileage, including one at just 20 miles and another at 1,700 miles.
2021 Infiniti Q60 recalls
2 NHTSA recall campaigns list this model year.
- NHTSA 21V599000Aug 2, 2021Collision Avoidance & Cameras3,569 vehicles
Back over prevention:display function
Nissan North America, Inc. (Nissan) is recalling certain 2021 Infinity Q50, Q60, and QX80 vehicles. A software error may deactivate the audio/video control unit screen, preventing the rear-view image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk: A rear-view camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
Remedy: Dealers will update the control unit software, free of charge. Owner notification letters were mailed September 14, 2021. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's number for this recall is R21A9.
- NHTSA 21V234000Apr 4, 2021Engine12,943 vehicles
Engine and engine cooling:engine:engine control module (ecu/ECM):software
Nissan North America, Inc. (INFINITI) is recalling certain 2021 INFINITI Q50 and Q60 vehicles. After detecting rapid acceleration, the Engine Control Module (ECM) may incorrectly reduce engine power and reduce fuel supply to the engine.
Risk: A lack of fuel may cause an engine stall, increasing the risk of a crash.
Remedy: INFINITI will notify owners, and dealers will reprogram the ECM software, free of charge. The recall began on May 25, 2021. Owners may contact INFINITI customer service at 1-800-662-6200. INFINITI's number for this recall is R20C5.
2021 Infiniti Q60 fuel economy and fuel cost
- City
- 19 MPG
- Highway
- 27 MPG
- Combined
- 22 MPG
- Annual fuel cost (EPA)
- $3,650
- 15,000 mi/yr
- Fuel
- Premium
- Current regular gas
- $4.32/gal
- national avg.
EPA figures; median across configurations of this model year. Estimate your own cost with the fuel cost calculator.
2021 compared with other Q60 years
Frequently asked questions
- Is the 2021 Infiniti Q60 reliable?
- Based on NHTSA owner complaints and recalls, the 2021 Q60 has a Complaint Index of 33 and ranks 5th worst among 7 model years of the Q60, with no crashes, fires, injuries, or deaths reported.
- What problems does the 2021 Infiniti Q60 have?
- NHTSA data shows the top problem area is the Engine, with 2 of 3 complaints (67% share) and a median failure mileage of 860 miles. There are also single complaints tied to Collision Avoidance & Cameras, Structure & Body, and Transmission & Powertrain.
- Does the 2021 Infiniti Q60 have any recalls?
- Yes, NHTSA lists 2 recalls for the 2021 Q60: one for a software error that can deactivate the rear-view camera display (campaign 21V599000), and one for the Engine Control Module incorrectly reducing engine power after detecting rapid acceleration (campaign 21V234000).
- How does the 2021 Q60 compare to other Q60 model years?
- The 2021 Q60's Complaint Index of 33 is lower than the 2017 (100, Avoid) and 2018 (83, Avoid) model years, but higher than 2019 (17) and 2020 (50).