2020 Honda Insight Problems, Recalls & Reliability
Verdict
AvoidComplaint Index
80/100
#3 most-complained of 11 Insight years
Based on NHTSA complaints per model-year, not a reliability rating. Methodology
The 2020 Honda Insight has 31 owner complaints and 6 safety recalls on file with NHTSA. Its Complaint Index is 80 out of 100 — #3 highest of 11 Insight model years (verdict: Avoid). The most reported problem area is collision avoidance & cameras (13 complaints, 42% of the total). Complaints report 3 crashes and 2 injuries.
- Complaints
- 31
- Recalls
- 6
- Crashes / fires
- 3 / 0
- Injuries / deaths
- 2 / 0
- NHTSA overall rating
- 5 / 5 ★
- EPA combined MPG
- 50
- 53 city / 47 hwy
Top 2020 Honda Insight problems
NHTSA owner complaints by component group. Groups with 15+ complaints have their own page.
- Collision Avoidance & Cameras13 (42%)
- Electrical System7 (23%)
- Engine6 (19%)
- Transmission & Powertrain5 (16%)
- Brakes4 (13%)
- Other3 (10%)
- Structure & Body3 (10%)
- Fuel System2 (6%)
- Steering2 (6%)
- Airbags1 (3%)
2020 Honda Insight recalls
6 NHTSA recall campaigns list this model year.
- NHTSA 26V332000May 21, 2026Airbags98,892 vehicles
Air bags:sensor:occupant classification:front passenger
Honda (American Honda Motor Co.) is recalling certain 2018-2021, 2023 Acura TLX, 2019-2024 RDX, 2017-2020, 2022-2026 MDX, 2017-2021, 2023, 2025 Honda Ridgeline, 2017-2022 Pilot, 2019-2021 Passport, 2018-2026 Odyssey, 2019-2022 Insight, 2019-2021 HR-V, 2018-2020 Fit, 2020-2022 CR-V Hybrid, 2017-2022 CR-V, 2017-2018, 2021 Civic Type R, 2017-2021 Civic hatchback, 2016-2020 Civic coupe, 2016-2022 Civic, 2017-2022 Accord Hybrid, and 2016-2022 Accord vehicles. The front passenger seat weight sensor may crack and short circuit, which can cause the air bags to deploy unintentionally during a crash.
Risk: Air bags that deploy unintentionally during a crash increase the risk of injury.
Remedy: Dealers will replace the seat weight sensors, free of charge. Owner notification letters were mailed July 7, 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are BOL, WO9, OOA, WOM, XOH, NOC, POD, BOE, UOF, POB, EOG, AOI, QO8, TOJ, DO7, and SOK. This recall expands previous NHTSA recall number 24V064. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning May 29, 2026.
- NHTSA 23V858000Dec 18, 2023Fuel System2,490,460 vehicles
Fuel system, gasoline:delivery:fuel pump
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
Risk: Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
Remedy: Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KGC and KGD. This recall is an expansion of NHTSA recall numbers 21V-215 and 20V-314.
- NHTSA 21V215000Mar 25, 2021Fuel System624,552 vehicles
Fuel system, gasoline:delivery:fuel pump
Honda (American Honda Motor Co.) is recalling certain 2019-2020 Acura MDX, MDX Sport Hybrid, RDX, TLX, Honda Accord, Civic Hatchback, Insight, 2019 Acura ILX, Honda Accord Hybrid, Civic Coupe, Civic Coupe Si, Civic Sedan, Civic Sedan Si, Civic Type R, Fit, HR-V, Odyssey, Passport, Pilot and Ridgeline, and 2018-2019 CR-V vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Risk: Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
Remedy: Honda will notify owners, and dealers will replace the fuel pump assembly, free of charge. Owner letters were mailed May 18, 2021. Owners may contact Honda customer service at 1-888-234-2138. Note: This recall is an expansion of recall 20V-314.
2020 Honda Insight fuel economy and fuel cost
- City
- 53 MPG
- Highway
- 47 MPG
- Combined
- 50 MPG
- Annual fuel cost (EPA)
- $1,300
- 15,000 mi/yr
- Fuel
- Regular
- Current regular gas
- $4.32/gal
- national avg.
EPA figures; median across configurations of this model year. Estimate your own cost with the fuel cost calculator.
2020 compared with other Insight years
Frequently asked questions
- Is the 2020 Honda Insight a reliable year?
- Judged by NHTSA owner complaints and recalls, the 2020 Honda Insight ranks #3 of 11 among Insight model years (Complaint Index 80/100, verdict: Avoid). It has 31 complaints and 6 recalls on file. This reflects reported safety-related problems, not an overall reliability rating.
- What are the most common problems with the 2020 Honda Insight?
- The most reported problem areas are collision avoidance & cameras (13 complaints), electrical system (7 complaints), and engine (6 complaints). The median mileage at the time of failure in complaints that report it is 5,750 miles.
- Does the 2020 Honda Insight have any recalls?
- Yes — NHTSA lists 6 recall campaigns for the 2020 Honda Insight, most recently reported 2026, covering airbags, fuel system, electrical system, and collision avoidance & cameras.
- What is the fuel economy of the 2020 Honda Insight?
- EPA rates the 2020 Honda Insight at 50 MPG combined (53 city / 47 highway), with an estimated annual fuel cost of $1,300. Where several configurations exist, the median is shown.