YearToAvoid

2015 Ford Transit Connect Structure & Body Problems

Structure & Body complaints account for 22 of 66 total complaints (33%) filed on the 2015 Ford Transit Connect, with a median failure mileage of 34,560 miles. Three related recalls cover door latch defects, and one injury has been reported.

Structure & Body complaints
22
33% of 66
Crashes reported
0
Fires reported
0
Injuries reported
1
Median mileage
34,560 mi
Related recalls
3

Typical body and structure symptoms owners report

  • Doors, including rear passenger and sliding doors, swing open unexpectedly while the vehicle is being driven at low or highway speed.
  • Door latches fail to catch or close at all, sometimes even after the latch was already replaced under a prior recall.
  • Owners report long waits for recall parts, with doors left inoperable or unable to close for months while waiting on dealer repairs.
  • Front passenger seat back fails to stay upright while occupied.
  • Interior plastic trim behind the armrest cracks, and rear seat backs are reported missing, raising injury concerns.
  • Rear liftgate glass has reportedly shattered on its own with no apparent impact or cause.

When 2015 Ford Transit Connect body and structure complaints were filed

First complaint Oct 17, 2016, latest Oct 14, 2025.

2015 Ford Transit Connect structure & body complaints: complaints filed per month2Oct 2016Feb 2017Jun 2018Aug 2019Jun 2021Aug 2023Feb 2024
22 complaints filed with NHTSA from Oct 2016 to Oct 2025; peak Oct 2016 (2).

Structure & Body recalls for the 2015 Ford Transit Connect

  1. NHTSA 23V502000Jul 21, 2023Structure & Body112,225 vehicles

    Latches/locks/linkages:doors:latch

    Ford Motor Company (Ford) is recalling certain 2014-2016 Transit Connect vehicles. The front door latch pawl may crack and prevent the door from latching.

    Risk: An unlatched door can open while driving, increasing the risk of injury.

    Remedy: Dealers will inspect and replace the front door latches as necessary, free of charge. Owner notification letters were mailed February 2, 2024. Owners may contact Ford customer service 1-866-436-7332. Ford's number for this recall is 23S36.

  2. NHTSA 20V331000Jun 8, 2020Structure & Body2,147,323 vehicles

    Latches/locks/linkages:doors:latch

    Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.

    Risk: A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.

    Remedy: Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.

  3. NHTSA 16V643000Sep 6, 2016Structure & Body2,046,297 vehicles

    Latches/locks/linkages:doors:latch

    Ford Motor Company (Ford) is recalling certain model year 2012-2015 Ford Focus, 2013-2015 Ford Escape and Ford C-MAX, 2015 Lincoln MKC and Ford Mustang, and 2014-2016 Ford Transit Connect vehicles. A component within the door latches may break, preventing the doors from latching and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.

    Risk: A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.

    Remedy: Ford will notify owners, and dealers will replace the door latches with an improved part, free of charge. The recall began on January 27, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S30.

Structure & Body complaints by Transit Connect model year

Raw complaint counts per model year; newer years have had less time to accumulate complaints.

  1. 20108 (19%)
  2. 20111 (4%)
  3. 20124 (15%)
  4. 20135 (16%)
  5. 201444 (35%)
  6. 201522 (33%)
  7. 201617 (16%)
  8. 20170 (0%)
  9. 20183 (14%)
  10. 20190 (0%)
  11. 20200 (0%)
  12. 20210 (0%)
  13. 20221 (17%)
  14. 20230 (0%)

Frequently asked questions

Are structure and body problems common on the 2015 Ford Transit Connect?
Yes. NHTSA lists 22 Structure & Body complaints for the 2015 model year, which is 33% of all 66 complaints filed for that year.
Is there a recall for the door latch issue on the 2015 Transit Connect?
Yes. Three recalls (16V643000, 20V331000, and 23V502000) address door latch pawl cracking and latch failures on 2014-2016 Transit Connect vehicles, including the 2015 model.
At what mileage do these structure and body problems typically show up?
NHTSA data shows a median failure mileage of 34,560 miles for Structure & Body complaints on the 2015 Transit Connect.
Have these door latch problems caused any crashes or injuries?
NHTSA records 0 crashes and 1 injury linked to Structure & Body complaints on the 2015 Transit Connect.

Sources: NHTSA Office of Defects Investigation complaint and recall databases; U.S. EPA fuel economy data; NHTSA 5-Star Safety Ratings. Complaints are unverified owner reports.

Data updated Sep 24, 2026. Read the methodology and data sources. The Complaint Index is based on NHTSA owner complaints and recalls; it is not a reliability rating.