Does the 2021 Ford Mustang Mach-E have a windshield or roof glass recall?

Yes. Recall 21V711000 covers the windshield and 21V712000 covers the panoramic roof glass panel; both involve improper bonding that could allow the glass to detach. Neither recall is marked do-not-drive or park-outside.

How common are Visibility & Wipers complaints for the 2021 Mach-E?

NHTSA lists 20 complaints in this area for the 2021 model year, 6% of the 344 total complaints filed for that year.

At what mileage do these Visibility & Wipers problems show up?

The median mileage at failure reported to NHTSA for this problem area is 7,000 miles.

Have the windshield or roof glass recalls caused crashes or injuries?

NHTSA data for this problem area on the 2021 Mach-E shows 0 crashes, 0 fires, and 0 injuries.

Why are owners frustrated with the Mach-E glass recalls?

Multiple owners in NHTSA complaints report that replacement parts were unavailable for extended periods and that some dealers refused to perform the windshield or roof glass recall repair.

2021 Ford Mustang Mach-E Visibility & Wipers Problems

NHTSA lists 20 Visibility & Wipers complaints for the 2021 Mustang Mach-E, 6% of the year's 344 total complaints. Two related recalls exist: 21V712000 for the panoramic roof glass panel and 21V711000 for the windshield, both involving improper bonding that could allow the glass to detach.

Visibility & Wipers complaints: 20; 6% of 344
Crashes reported: 0
Fires reported: 0
Injuries reported: 0
Median mileage: 7,000 mi
Related recalls: 2

Typical visibility and wiper symptoms owners report

Owners report the windshield or panoramic roof glass was not properly bonded, raising risk of detachment under recalls 21V711000 and 21V712000.
Many owners describe long delays getting recall parts and appointments, with some dealers reportedly declining to perform the windshield or roof glass recall repair.
Some owners report water intrusion into the cabin traced to defective adhesion around the windshield, in one case at 44,000 miles.
One owner reported a windshield chip that developed into a crack spreading across most of the glass width, later linked to loose adhesion from paint separation from the primer.
One owner described motorized side mirrors that intermittently failed to auto-fold or unfold, sometimes forcing them to drive with mirrors folded in.
One owner reported a passenger door warning message and a door that would not lock, at 6,326 miles.

When 2021 Ford Mustang Mach-E visibility and wiper complaints were filed

First complaint Dec 8, 2021, latest Apr 30, 2026.

20 complaints filed with NHTSA from Dec 2021 to Apr 2026; peak Dec 2021 (2).

Visibility & Wipers recalls for the 2021 Ford Mustang Mach-E

NHTSA 21V712000Sep 14, 2021Visibility & Wipers13,544 vehicles
Visibility:fixed panaramic roof/sky light assembly
Ford Motor Company (Ford) is recalling certain 2021 Mustang Mach-E vehicles. The vehicle's panoramic roof glass panel may not have been properly bonded to the vehicle, which could allow it to detach.
Risk: A roof panel that separates from a vehicle can become a road hazard, increasing the risk of a crash or injury.
Remedy: Dealers will apply additional urethane adhesive, free of charge. Owner notification letters were mailed October 29, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S42.
NHTSA 21V711000Sep 14, 2021Visibility & Wipers17,692 vehicles
Visibility:windshield:critical fasteners
Ford Motor Company (Ford) is recalling certain 2021 Mustang Mach-E vehicles. The windshield may not have been properly bonded to the vehicle, which could allow it to detach. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 212, "Windshield Mounting."
Risk: A windshield that separates from a vehicle during a crash can increase the risk of injury.
Remedy: Dealers will remove and reinstall the windshield, free of charge. Owner notification letters were mailed on October 29, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21C22.

Visibility & Wipers complaints by Mustang Mach-E model year

Raw complaint counts per model year; newer years have had less time to accumulate complaints.

202120 (6%)
20221 (1%)
20231 (1%)
20241 (2%)
20251 (8%)

Frequently asked questions

Does the 2021 Ford Mustang Mach-E have a windshield or roof glass recall?: Yes. Recall 21V711000 covers the windshield and 21V712000 covers the panoramic roof glass panel; both involve improper bonding that could allow the glass to detach. Neither recall is marked do-not-drive or park-outside.
How common are Visibility & Wipers complaints for the 2021 Mach-E?: NHTSA lists 20 complaints in this area for the 2021 model year, 6% of the 344 total complaints filed for that year.
At what mileage do these Visibility & Wipers problems show up?: The median mileage at failure reported to NHTSA for this problem area is 7,000 miles.
Have the windshield or roof glass recalls caused crashes or injuries?: NHTSA data for this problem area on the 2021 Mach-E shows 0 crashes, 0 fires, and 0 injuries.
Why are owners frustrated with the Mach-E glass recalls?: Multiple owners in NHTSA complaints report that replacement parts were unavailable for extended periods and that some dealers refused to perform the windshield or roof glass recall repair.