2011 Ford Fiesta Structure & Body Problems
Structure & Body complaints account for 161 of 730 total complaints (22%) filed on the 2011 Ford Fiesta, the highest share among model years 2011-2019. Median mileage at failure was 53,001 miles, with two related door-latch recalls (20V331000, 15V246000).
- Structure & Body complaints
- 161
- 22% of 730
- Crashes reported
- 5
- Fires reported
- 1
- Injuries reported
- 5
- Median mileage
- 53,001 mi
- Related recalls
- 2
Typical body and structure symptoms owners report
- Door latches can fail to hold the door closed, prompting a related recall for inspection or replacement of latch parts.
- Rear head restraints sit in a fixed position that forces some drivers' heads to tilt forward, and owners say the restraints also block rear visibility.
- Rear seat backs reportedly fail to lock upright, allowing cargo to shift forward during hard braking or a front-end collision.
- Doors have periodically failed to unlock after the car is shut off, without anyone pressing an unlock button.
- Some owners report a minor collision escalating into a fire that totaled the vehicle rather than causing only cosmetic damage.
When 2011 Ford Fiesta body and structure complaints were filed
First complaint Sep 25, 2010, latest Jan 8, 2024.
Structure & Body recalls for the 2011 Ford Fiesta
- NHTSA 20V331000Jun 8, 2020Structure & Body2,147,323 vehicles
Latches/locks/linkages:doors:latch
Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
Risk: A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Remedy: Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.
- NHTSA 15V246000Apr 24, 2015Structure & Body456,440 vehicles
Latches/locks/linkages:doors:latch
Ford Motor Company (Ford) notified the agency on April 23, 2015, that they are recalling certain model year 2013-2014 Ford Fusion and Lincoln MKZ vehicles manufactured July 1, 2012, to May 31, 2013, and 2012-2014 Fiesta vehicles manufactured February 1, 2012, to May 31, 2013. On April 30, 2015, Ford expanded the recall to cover an additional 119,567 vehicles, including certain model year 2011 Ford Fiestas manufactured from November 11, 2009, to May 31, 2013 and certain model year 2013 Ford Fusion and Lincoln MKZ vehicles manufactured from February 1, 2012, to June 30, 2012. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
Risk: A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Remedy: Ford will notify owners, and dealers will replace all four door latches with an improved part, free of charge. Interim notifications were mailed to owners on June 5, 2015. The recall began on December 18, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S16.
Structure & Body complaints by Fiesta model year
Raw complaint counts per model year; newer years have had less time to accumulate complaints.
Frequently asked questions
- How many Structure & Body complaints does the 2011 Ford Fiesta have?
- NHTSA lists 161 Structure & Body complaints for the 2011 Ford Fiesta, which is 22% of the 730 total complaints filed for that model year.
- What mileage do Structure & Body problems typically show up at on the 2011 Fiesta?
- The median mileage at failure reported to NHTSA for this problem area is 53,001 miles.
- Is there a recall for Structure & Body issues on the 2011 Ford Fiesta?
- Yes. NHTSA recall 20V331000 covers door latch inspection and repair, and recall 15V246000 covers replacement of all four door latches with an improved part.
- Were there any crashes or fires linked to this problem area?
- NHTSA data for this problem area on the 2011 Fiesta shows 5 crashes, 1 fire, and 5 injuries reported.
- How does the 2011 Fiesta compare to other years for Structure & Body complaints?
- The 2011 Fiesta's 22% share is close to the 2012 model's 28% share, which is the highest among the years listed, while later years like 2017-2019 show shares of 3% to 6%.