2015 Ford Explorer Collision Avoidance & Cameras Problems
NHTSA lists 138 Collision Avoidance & Cameras complaints for the 2015 Ford Explorer, about 8% of its 1,791 total complaints, with a median failure mileage of 100,000 miles. Two crashes were linked to this area, and recall 25V695000 covers rearview camera replacement.
- Collision Avoidance & Cameras complaints
- 138
- 8% of 1,791
- Crashes reported
- 2
- Fires reported
- 0
- Injuries reported
- 0
- Median mileage
- 100,000 mi
- Related recalls
- 1
Typical collision avoidance system symptoms owners report
- Rearview camera image goes black, flickers, or drops out intermittently while the vehicle is in reverse.
- Camera display shows a mirrored or backwards image, making it hard to judge distance from curbs or objects.
- Backup camera and proximity sensor stop sounding warning tones for objects behind the vehicle.
- Camera failure has occurred during an actual reversing maneuver, in one case contributing to a crash into a stop sign.
- Owners report the touch screen shows no image at all or displays a message to contact the dealer about the camera system.
When 2015 Ford Explorer collision avoidance system complaints were filed
First complaint Aug 14, 2019, latest Sep 23, 2026.
Collision Avoidance & Cameras recalls for the 2015 Ford Explorer
- NHTSA 25V695000Oct 13, 2025Collision Avoidance & Cameras1,448,655 vehicles
Back over prevention: sensing system: camera
Ford Motor Company (Ford) is recalling certain 2015-2019 Flex, 2015 Explorer, Lincoln MKT, Lincoln MKZ, 2015-2016 C-Max, Escape, Taurus, 2016 Fusion, 2018-2019 Taurus, 2019 Lincoln MKT, Fiesta, and 2020 Mustang vehicles. The rearview camera may display a distorted, intermittent, or blank image when the vehicle is in reverse.
Risk: A rearview camera that fails to properly display an image can reduce the driverâs view behind the vehicle, increasing the risk of a crash.
Remedy: Dealers will inspect and replace the rearview camera as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on October 25, 2025. Additional letters will be mailed once the final remedy is available on each phase. Mustang owner notification letters were mailed January 2, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA9. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 14, 2025.
Collision Avoidance & Cameras complaints by Explorer model year
Raw complaint counts per model year; newer years have had less time to accumulate complaints.
Frequently asked questions
- How many 2015 Ford Explorer owners reported camera or collision avoidance problems?
- NHTSA has logged 138 complaints in this area for the 2015 Explorer, which is 8% of the 1,791 total complaints filed for that model year.
- Is there a recall for the 2015 Ford Explorer backup camera?
- Yes. Recall campaign 25V695000, reported in October 2025, covers the 2015 Explorer among other Ford models and requires dealers to inspect and replace the rearview camera as necessary at no charge.
- At what mileage do these camera problems typically show up?
- The median mileage at failure for Collision Avoidance & Cameras complaints on the 2015 Explorer is 100,000 miles.
- Did the camera problems cause any crashes?
- NHTSA data shows 2 crashes and 0 injuries or fires tied to Collision Avoidance & Camera complaints on the 2015 Explorer.