How many Structure & Body complaints does NHTSA have for the 2013 Ford C-Max?

NHTSA lists 15 Structure & Body complaints for the 2013 C-Max, which is 8% of the 187 total complaints filed for that model year.

Is there a recall for door latches on the 2013 Ford C-Max?

Yes. Recall campaigns 20V331000 and 16V643000 cover door latch issues on the 2013 C-Max, and dealers inspect or replace the latches free of charge.

At what mileage do Structure & Body problems typically show up on the 2013 C-Max?

The median mileage at failure for Structure & Body complaints on the 2013 C-Max is 49,543 miles.

Have Structure & Body problems on the 2013 C-Max caused any crashes or injuries?

No. NHTSA records show 0 crashes, 0 fires, and 0 injuries linked to the 15 Structure & Body complaints for this model year.

2013 Ford C-Max Structure & Body Problems

NHTSA lists 15 Structure & Body complaints for the 2013 Ford C-Max, 8% of that year's 187 total complaints, with a median failure mileage of 49,543. Three related recalls cover door latches and seatback issues, though none involve crashes, fires, or injuries.

Structure & Body complaints: 15; 8% of 187
Crashes reported: 0
Fires reported: 0
Injuries reported: 0
Median mileage: 49,543 mi
Related recalls: 3

Typical body and structure symptoms owners report

Door latches, especially on rear doors, fail to fully close or unexpectedly pop open while driving.
Inner door panels on rear doors warp and stick to the door frame, making the doors difficult or impossible to open.
The hood latch fails and prevents the hood from being opened, in one case even after a prior replacement.
Rear hatch unlatches on its own when driving over bumps and does not fully unhinge to open.
Rear folding seat latch disengages, disabling the fold-down function of the rear seat.
Door panel misalignment creates uneven gaps between the dashboard, door panel, and trim.

When 2013 Ford C-Max body and structure complaints were filed

First complaint Jul 19, 2014, latest Mar 31, 2026.

15 complaints filed with NHTSA from Jul 2014 to Mar 2026; peak Nov 2019 (2).

Structure & Body recalls for the 2013 Ford C-Max

NHTSA 20V331000Jun 8, 2020Structure & Body2,147,323 vehicles
Latches/locks/linkages:doors:latch
Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
Risk: A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Remedy: Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.
NHTSA 16V643000Sep 6, 2016Structure & Body2,046,297 vehicles
Latches/locks/linkages:doors:latch
Ford Motor Company (Ford) is recalling certain model year 2012-2015 Ford Focus, 2013-2015 Ford Escape and Ford C-MAX, 2015 Lincoln MKC and Ford Mustang, and 2014-2016 Ford Transit Connect vehicles. A component within the door latches may break, preventing the doors from latching and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
Risk: A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Remedy: Ford will notify owners, and dealers will replace the door latches with an improved part, free of charge. The recall began on January 27, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S30.
NHTSA 14V164000Apr 2, 2014Structure & Body43,135 vehicles
Seats:front assembly:recliner
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford Fusion and Lincoln MKZ vehicles manufactured August 15, 2012, through September 10, 2013, 2013-2014 Ford Escape vehicles manufactured June 5, 2012, through August 12, 2013, and 2013-2014 Ford C-Max vehicles manufactured from July 23, 2012, through May 28, 2013. The driver and passenger seatback assemblies may have been produced with sub-standard weld joints used to attach the seat back recliner mechanism to the seat frame. The affected seat backs may have insufficient strength to meet the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems."
Risk: The back of the subject seats may become loose or lean while driving and potentially increase the risk of injury in certain crashes.
Remedy: Ford will notify owners, and dealers will replace the seatback, free of charge. The recall began on May 30, 2014. Owners may contact Ford at 1-800-392-3673. Ford's number for this recall is 14C03.

Structure & Body complaints by C-Max model year

Raw complaint counts per model year; newer years have had less time to accumulate complaints.

201315 (8%)
201412 (15%)
20153 (6%)
20161 (5%)
20170 (0%)
20180 (0%)

Frequently asked questions

How many Structure & Body complaints does NHTSA have for the 2013 Ford C-Max?: NHTSA lists 15 Structure & Body complaints for the 2013 C-Max, which is 8% of the 187 total complaints filed for that model year.
Is there a recall for door latches on the 2013 Ford C-Max?: Yes. Recall campaigns 20V331000 and 16V643000 cover door latch issues on the 2013 C-Max, and dealers inspect or replace the latches free of charge.
At what mileage do Structure & Body problems typically show up on the 2013 C-Max?: The median mileage at failure for Structure & Body complaints on the 2013 C-Max is 49,543 miles.
Have Structure & Body problems on the 2013 C-Max caused any crashes or injuries?: No. NHTSA records show 0 crashes, 0 fires, and 0 injuries linked to the 15 Structure & Body complaints for this model year.