What structure and body problems are reported on the 2016 Dodge Journey?

The most common pattern is active head restraints (front seat headrests) deploying unexpectedly, either while parked, while driving, or when a passenger leans back or adjusts the seat. NHTSA lists 40 Structure & Body complaints for this year.

Is there a recall for the 2016 Dodge Journey headrest issue?

No related recalls are listed in NHTSA data for this problem area on the 2016 Dodge Journey.

At what mileage do these structure and body problems usually occur?

The median mileage at failure for Structure & Body complaints on the 2016 Dodge Journey is 67,500 miles.

How does the 2016 Journey compare to other years for this problem?

The 2016 Journey has 40 Structure & Body complaints, 10% of its total complaints, lower than 2013 (66 complaints, 19%) and 2015 (99 complaints, 18%) but higher than 2011 (4 complaints, 2%).

Have these headrest problems caused crashes or injuries?

NHTSA data tied to this problem area on the 2016 Dodge Journey lists 2 crashes, 1 fire, and 4 injuries among the reported complaints.

2016 Dodge Journey Structure & Body Problems

NHTSA lists 40 Structure & Body complaints for the 2016 Dodge Journey, 10% of that year's 386 total complaints. The dominant pattern is active head restraints deploying unexpectedly, at a median mileage of 67,500 miles. No related recalls are listed.

Structure & Body complaints: 40; 10% of 386
Crashes reported: 2
Fires reported: 1
Injuries reported: 4
Median mileage: 67,500 mi
Related recalls: 0

Typical body and structure symptoms owners report

Front seat headrests (active head restraints) suddenly pop forward or eject with no crash, impact, or occupant contact involved.
Several owners found the headrest had deployed on its own while the vehicle sat parked and unoccupied, sometimes discovered the next morning.
Some deployments happened while driving at normal speed on city streets or highways, startling the driver or causing brief disorientation.
A few reports describe a small plastic pin or tab breaking, after which the headrest will not lock back into position.
One complaint involved a driver-seat headrest fully ejecting and a third-row seat separating during a rear-end collision, causing injury.
A separate complaint describes the steering wheel locking up and hard brakes during driving, leading to a side-swipe crash.

When 2016 Dodge Journey body and structure complaints were filed

First complaint Aug 27, 2018, latest Sep 1, 2026.

40 complaints filed with NHTSA from Aug 2018 to Sep 2026; peak Oct 2020 (4).

Structure & Body recalls for the 2016 Dodge Journey

No safety recalls on record for this model year.

Structure & Body complaints by Journey model year

Raw complaint counts per model year; newer years have had less time to accumulate complaints.

201031 (3%)
20114 (2%)
201218 (5%)
201366 (19%)
201459 (14%)
201599 (18%)
201640 (10%)
201722 (11%)
201819 (8%)
20197 (7%)
20200 (0%)

Frequently asked questions

What structure and body problems are reported on the 2016 Dodge Journey?: The most common pattern is active head restraints (front seat headrests) deploying unexpectedly, either while parked, while driving, or when a passenger leans back or adjusts the seat. NHTSA lists 40 Structure & Body complaints for this year.
Is there a recall for the 2016 Dodge Journey headrest issue?: No related recalls are listed in NHTSA data for this problem area on the 2016 Dodge Journey.
At what mileage do these structure and body problems usually occur?: The median mileage at failure for Structure & Body complaints on the 2016 Dodge Journey is 67,500 miles.
How does the 2016 Journey compare to other years for this problem?: The 2016 Journey has 40 Structure & Body complaints, 10% of its total complaints, lower than 2013 (66 complaints, 19%) and 2015 (99 complaints, 18%) but higher than 2011 (4 complaints, 2%).
Have these headrest problems caused crashes or injuries?: NHTSA data tied to this problem area on the 2016 Dodge Journey lists 2 crashes, 1 fire, and 4 injuries among the reported complaints.