YearToAvoid

2020 Chrysler Pacifica Steering Problems

NHTSA lists 32 steering complaints for the 2020 Chrysler Pacifica, 19% of its 170 total complaints for the year, with 1 crash and 1 injury reported. Median mileage at failure is 48,845 miles, and there is no related recall for this component on this year.

Steering complaints
32
19% of 170
Crashes reported
1
Fires reported
0
Injuries reported
1
Median mileage
48,845 mi
Related recalls
0

Typical steering symptoms owners report

  • Power steering assist cuts out suddenly while driving, sometimes preceded by a power steering warning light or a dashboard message telling the driver to service the system immediately.
  • Some owners report the loss of power steering happening alongside the engine shutting off, leaving the vehicle very hard to steer or brake in traffic.
  • Popping or knocking noises come from the steering system, described by some owners as a worn steering box or stabilizer bar even at moderate mileage.
  • At least one owner described a control arm failure that caused the vehicle to veer out of its lane with no steering response.
  • The vehicle shudders or jerks during slow, sharp turns or when releasing the brake pedal at a stop, with no warning light present.

When 2020 Chrysler Pacifica steering complaints were filed

First complaint Apr 22, 2021, latest Sep 13, 2026.

2020 Chrysler Pacifica steering complaints: complaints filed per month5Apr 2021Jul 2023Mar 2024Aug 2024Aug 2025Jan 2026Jul 2026
32 complaints filed with NHTSA from Apr 2021 to Sep 2026; peak Sep 2025 (5).

Steering recalls for the 2020 Chrysler Pacifica

No safety recalls on record for this model year.

Steering complaints by Pacifica model year

Raw complaint counts per model year; newer years have had less time to accumulate complaints.

  1. 200554 (4%)
  2. 200636 (5%)
  3. 200740 (12%)
  4. 200810 (10%)
  5. 20160 (0%)
  6. 2017277 (18%)
  7. 2018178 (20%)
  8. 201942 (14%)
  9. 202032 (19%)
  10. 202116 (4%)
  11. 202212 (6%)
  12. 202311 (7%)
  13. 20242 (5%)
  14. 20250 (0%)

Frequently asked questions

How many steering complaints does NHTSA have for the 2020 Chrysler Pacifica?
NHTSA lists 32 steering complaints for the 2020 Pacifica, which is 19% of the 170 total complaints filed for that model year.
Is there a steering recall for the 2020 Chrysler Pacifica?
No. The data shows no related recalls listed for steering on the 2020 Pacifica.
At what mileage do steering problems typically show up?
The median mileage at failure for steering complaints on the 2020 Pacifica is 48,845 miles.
Did the steering problems cause any crashes or injuries?
NHTSA data for the 2020 Pacifica's steering complaints includes 1 crash and 1 injury, with no fires reported.
How does the 2020 Pacifica compare to other years for steering complaints?
The 2020 Pacifica's 32 steering complaints (19% share) are lower in raw count than the 2017 (277 complaints, 18%) and 2018 (178 complaints, 20%) model years, but its share percentage is close to those years.

Sources: NHTSA Office of Defects Investigation complaint and recall databases; U.S. EPA fuel economy data; NHTSA 5-Star Safety Ratings. Complaints are unverified owner reports.

Data updated Sep 24, 2026. Read the methodology and data sources. The Complaint Index is based on NHTSA owner complaints and recalls; it is not a reliability rating.