YearToAvoid

2020 Chrysler 300 Reliability Data: Problems & Recalls

Best The 2020 Chrysler 300 has a complaint index of 17, ranking 16th out of 19 model years, and earns a Best verdict. It has 9 complaints, 2 recalls, and its top problem area is airbags.

Based on NHTSA complaints per model-year, not a reliability rating. Methodology

YearToAvoid Scorecard

Complaint Index
17/100
#16 of 19 300 years
Verdict
Best
vs. other years of this model
Complaints
9
unique NHTSA reports
Recalls
2
distinct NHTSA campaigns
Crashes
1
reported in complaints
Fires
1
Injuries
2
Top issue
Airbags
Best nearby year
2021
rated Best
NHTSA overall rating
4 / 5 ★
EPA combined MPG
21
17.5 city / 27.5 hwy
Injuries / deaths
2 / 0

Top 2020 Chrysler 300 problems

Share of this year’s NHTSA complaints by component group. Groups with 15+ complaints have their own page.

  1. Other4 (44%)
  2. Airbags3 (33%)
  3. Collision Avoidance & Cameras1 (11%)
  4. Transmission & Powertrain1 (11%)
  5. Visibility & Wipers1 (11%)

A complaint can list more than one component, so shares add up to more than 100%. Shares are % of complaints.

What owners report

  • Side curtain airbags reportedly rupture or deploy on their own without any collision or visible damage.
  • One owner reported airbags failed to deploy during a rear-end crash at over 40 mph, resulting in head injury.
  • A driver-side airbag reportedly burst while the vehicle was parked and unoccupied, with a hole found in the passenger airbag.
  • Reverse-gear tilting side mirrors reportedly angle down too far, showing only the ground near the front door instead of the area behind the rear tires.
2020 Chrysler 300 complaints: complaints filed per month2Sep 2021May 2022Nov 2022Apr 2023May 2023Aug 2024Dec 2024Aug 2025
9 complaints filed with NHTSA from Sep 2021 to Aug 2025; peak May 2022 (2).

2020 Chrysler 300 recalls

2 NHTSA recall campaigns list this model year.

  1. NHTSA 24V198000Mar 14, 2024Airbags284,982 vehicles

    Air bags:side/window:curtain:inflator

    Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2018-2021 Dodge Charger and Chrysler 300 vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.

    Risk: An inflator rupture may result in sharp metal fragments striking occupants, resulting in injury or death.

    Remedy: Dealers will replace both side curtain air bags, free of charge. Owner notification letters were mailed beginning February 20, 2025. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 19B.

  2. NHTSA 21V516000Jul 8, 2021Visibility & Wipers21,258 vehicles

    Visibility:windshield:critical fasteners

    Chrysler (FCA US, LLC) is recalling certain 2020-2021 Dodge Challenger, Dodge Charger, and Chrysler 300 vehicles. During manufacturing, the windshield may not have been properly bonded to the vehicle, allowing it to detach in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 212, "Windshield Mounting."

    Risk: A windshield that separates from the vehicle during a crash can increase the risk of injury.

    Remedy: Dealers will remove and replace the front windshield urethane sealant, free of charge. Owner notification letters were mailed on August 31, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Y47.

2020 Chrysler 300 fuel economy and fuel cost

City
17.5 MPG
Highway
27.5 MPG
Combined
21 MPG
Annual fuel cost (EPA)
$3,350
15,000 mi/yr
Fuel
Regular
Current regular gas
$4.32/gal
national avg.

EPA figures; median across configurations of this model year. Estimate your own cost with the fuel cost calculator.

2020 compared with other 300 years

Complaint Index by model year (0 = fewest issues, 100 = most)0255075100’05’06’07’08’09’10’11’12’13’14’15’16’17’18’19’20’21’22’23
Complaint Index: 0 = fewest issues, 100 = most, relative to other years of this model. Avoid Caution Good Best
YearVerdictIndexComplaintsRecallsMPG
2018Caution50153423
2019Good2860223
2020Best179221
2021Best620221
2022Best115221

All Chrysler 300 years: best and worst →

Frequently asked questions

Is the 2020 Chrysler 300 reliable?
Based on NHTSA owner complaints and recalls, the 2020 Chrysler 300 has a complaint index of 17, the second-lowest among the 19 model years covered, earning a Best verdict.
What are the main problems with the 2020 Chrysler 300?
Airbags are the top problem area, making up 33% of complaints, including reports of curtain airbags rupturing or deploying without a crash. Other reported issues touch collision avoidance cameras, transmission, and visibility.
Does the 2020 Chrysler 300 have any recalls?
NHTSA lists 2 recalls for the 2020 Chrysler 300: one for side curtain airbag inflators that may rupture, and one for windshields that may not be properly bonded.
How does the 2020 Chrysler 300 compare to other years?
With a complaint index of 17 and rank 16 of 19 (lower is better), the 2020 model performs better than most other 300 model years, most of which are rated Caution or Avoid.

Sources: NHTSA Office of Defects Investigation complaint and recall databases; U.S. EPA fuel economy data; NHTSA 5-Star Safety Ratings. Complaints are unverified owner reports.

Data updated Sep 24, 2026. Read the methodology and data sources. The Complaint Index is based on NHTSA owner complaints and recalls; it is not a reliability rating.