YearToAvoid

2017 Cadillac XTS Problems, Recalls & Reliability

Verdict

Caution

Complaint Index

67/100

#3 most-complained of 7 XTS years

The 2017 Cadillac XTS has 24 NHTSA complaints and a Complaint Index of 67, ranking 3rd worst out of 7 model years, earning a Caution verdict. Electrical System issues, mostly the CUE touchscreen, dominate at 42% of complaints.

Complaints
24
Recalls
0
Crashes / fires
1 / 1
Injuries / deaths
0 / 0
NHTSA overall rating
5 / 5 ★
EPA combined MPG
18
16 city / 23 hwy

Top 2017 Cadillac XTS problems

NHTSA owner complaints by component group. Groups with 15+ complaints have their own page.

  1. Electrical System10 (42%)
  2. Other8 (33%)
  3. Suspension, Wheels & Tires3 (13%)
  4. Brakes2 (8%)
  5. Steering2 (8%)
  6. Transmission & Powertrain2 (8%)
  7. Engine1 (4%)
  8. Collision Avoidance & Cameras1 (4%)
  9. Fuel System1 (4%)
  10. Structure & Body1 (4%)

What owners report

  • Owners report the CUE touchscreen freezing while driving, locking out volume, navigation, and climate controls.
  • Some describe the vehicle failing to move at a stoplight, with the shifter unresponsive and the engine unable to be turned off.
  • Others report the power steering cutting out mid-drive, sometimes while turning, with a dash warning that steering assist is out.
  • Owners describe the rear suspension air bags failing, causing the rear end to drop or bounce at highway speed.
  • One owner reported the brakes and steering losing power simultaneously while braking at low speed, causing a near-collision.
  • A transmission shudder was reported between 16 and 50 mph, which a dealer technician confirmed but could not resolve.
2017 Cadillac XTS complaints: complaints filed per month4Feb 2017Nov 2017Jul 2019Dec 2019Jul 2021Apr 2023Jan 2025
32 complaints filed with NHTSA from Feb 2017 to Apr 2025; peak Jun 2019 (4).

2017 Cadillac XTS recalls

No safety recalls on record for this model year.

2017 Cadillac XTS fuel economy and fuel cost

City
16 MPG
Highway
23 MPG
Combined
18 MPG
Annual fuel cost (EPA)
$3,600
15,000 mi/yr
Fuel
Regular
Current regular gas
$4.32/gal
national avg.

EPA figures; median across configurations of this model year. Estimate your own cost with the fuel cost calculator.

2017 compared with other XTS years

Complaint Index by model year (0 = fewest issues, 100 = most)02550751002013201420152016201720182019
Complaint Index: 0 = fewest issues, 100 = most, relative to other years of this model. Avoid Caution Good Best
YearVerdictIndexComplaintsRecallsMPG
2015Good3314319
2016Caution5022018
2017Caution6724018
2018Best177118
2019Best05218

All Cadillac XTS years: best and worst →

Frequently asked questions

Is the 2017 Cadillac XTS reliable?
NHTSA lists 24 complaints for the 2017 XTS with a Complaint Index of 67, giving it a Caution verdict. It ranks 3rd worst among the 7 XTS model years covered.
What is the biggest problem with the 2017 Cadillac XTS?
Electrical System complaints, largely tied to the CUE touchscreen freezing and losing climate/navigation control, make up 42% of all complaints, with a median failure mileage of 33,500 miles.
Does the 2017 Cadillac XTS have any recalls?
NHTSA lists 0 recalls for the 2017 XTS, with no do-not-drive recalls on record.
Which Cadillac XTS years should I avoid?
Among XTS years with data, 2013 (Complaint Index 100) and 2014 (Complaint Index 83) rank worse than 2017's 67, while 2018 and 2019 rank as Best with much lower indexes.
How is the 2017 Cadillac XTS's fuel economy?
EPA rates the 2017 XTS at 18 mpg combined (16 city / 23 highway), with an estimated annual fuel cost of $3,600.

Sources: NHTSA Office of Defects Investigation complaint and recall databases; U.S. EPA fuel economy data; NHTSA 5-Star Safety Ratings. Complaints are unverified owner reports.

Data updated Sep 24, 2026. Read the methodology and data sources. The Complaint Index is based on NHTSA owner complaints and recalls; it is not a reliability rating.