2020 Cadillac XT6 Reliability Data: Problems & Recalls
Avoid The 2020 Cadillac XT6 has the highest complaint index (100) of all six model years and ranks worst overall, with 36 complaints and 4 recalls. Electrical system issues make up 31% of complaints, followed by camera and transmission problems, earning it an Avoid verdict.
Based on NHTSA complaints per model-year, not a reliability rating. Methodology
YearToAvoid Scorecard
- Complaint Index
- 100/100
- #1 of 6 XT6 years
- Verdict
- Avoid
- vs. other years of this model
- Complaints
- 36
- unique NHTSA reports
- Recalls
- 4
- distinct NHTSA campaigns
- Crashes
- 0
- reported in complaints
- Fires
- 0
- Injuries
- 0
- Top issue
- Electrical System
- NHTSA overall rating
- 5 / 5 ★
- EPA combined MPG
- 20
- 17.5 city / 24.5 hwy
- Injuries / deaths
- 0 / 0
Top 2020 Cadillac XT6 problems
Share of this year’s NHTSA complaints by component group. Groups with 15+ complaints have their own page.
- Electrical System11 (31%)
- Collision Avoidance & Cameras9 (25%)
- Transmission & Powertrain8 (22%)
- Engine5 (14%)
- Other4 (11%)
- Structure & Body3 (8%)
- Visibility & Wipers3 (8%)
- Fuel System2 (6%)
- Airbags1 (3%)
- Lane Departure1 (3%)
A complaint can list more than one component, so shares add up to more than 100%. Shares are % of complaints.
What owners report
- Owners report the fuel gauge intermittently stops showing fuel level right after startup, with dealers unable to find a fault code.
- Some describe brand-new vehicles with electrical systems that malfunctioned constantly after an early battery replacement, persisting even after dealer repairs.
- The backup camera goes black or shows a red warning triangle intermittently, sometimes working only part of the time in reverse.
- One owner reported the surround-vision camera falsely displayed an SD card error even with a new memory card installed.
- Another described the automatic braking system applying hard, unexpected braking when no collision was imminent, with no way to disable it separately.
2020 Cadillac XT6 recalls
4 NHTSA recall campaigns list this model year.
- NHTSA 22V709000Sep 22, 2022Collision Avoidance & Cameras95,231 vehicles
Back over prevention: sensing system: camera
General Motors, LLC (GM) is recalling certain 2020-2021 Cadillac XT5, XT6, and GMC Acadia vehicles equipped with the optional Surround Vision feature. The rearview camera coaxial cable connectors may have been crimped improperly, causing the rearview camera to fail or function intermittently.
Risk: An inoperative rearview camera can reduce the driver's rear visibility, increasing the risk of a crash.
Remedy: Dealers will replace the coaxial cables, free of charge. Owner notification letters were mailed January 18, 2023. Owners may contact Cadillac customer service at 1-800-458-8006 or GMC customer service at 1-800-462-8782. GM's number for this recall is N222378380.
- NHTSA 20V668000Oct 29, 2020Transmission & Powertrain194,105 vehicles
Power train:automatic transmission
General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Cruze and Buick LaCrosse, 2018-2020 Chevrolet Equinox, Chevrolet Traverse and GMC Terrain, 2018 Chevrolet Malibu, 2019-2020 Buick Encore, Buick Enclave, Cadillac XT4, Chevrolet Blazer and GMC Acadia, and 2020 Cadillac XT6 vehicles. The start/stop accumulator endcap may have missing bolts.
Risk: Missing bolts on the start-stop accumulator endcap could result in a transmission oil leak and may progress to a loss of propulsion, increasing the risk of a crash. A transmission fluid leak in the presence of an ignition source may increase the risk of fire.
Remedy: GM will notify owners, and dealers will inspect the start-stop transmission accumulator and replace it if any bolts are missing, free of charge. The recall began December 15, 2020. Owners may contact GMC customer service at 1-888-988-7267, Buick Customer service at 1-866-608-8080, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N202313440.
- NHTSA 20V639000Oct 15, 2020Fuel System2,781 vehicles
Fuel system, gasoline:delivery:fuel pump
General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT5, Cadillac XT6, Chevrolet Traverse, and GMC Acadia vehicles. The fuel pump's jet nozzle may have a plastic burr remaining from the manufacturing process, possibly causing a blocked nozzle and an insufficient fuel supply to the engine.
Risk: Insufficient fuel supply can result in an engine stall without warning, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will replace the fuel pump module. The recall began November 16, 2020. Owners may contact GMC customer service at 1-888-988-7267, Buick Customer service at 1-866-608-8080, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N202314760.
2020 Cadillac XT6 fuel economy and fuel cost
- City
- 17.5 MPG
- Highway
- 24.5 MPG
- Combined
- 20 MPG
- Annual fuel cost (EPA)
- $3,250
- 15,000 mi/yr
- Fuel
- Regular
- Current regular gas
- $4.32/gal
- national avg.
EPA figures; median across configurations of this model year. Estimate your own cost with the fuel cost calculator.
2020 compared with other XT6 years
Frequently asked questions
- Is the 2020 Cadillac XT6 reliable?
- Among the six XT6 model years with data, 2020 has the highest complaint index (100) and ranks worst overall, so it carries an Avoid verdict relative to other XT6 years.
- What are the most common problems with the 2020 Cadillac XT6?
- NHTSA complaints show electrical system issues lead at 31% of complaints, followed by collision avoidance and camera problems at 25%, and transmission and powertrain issues at 22%.
- Does the 2020 Cadillac XT6 have any recalls?
- NHTSA lists 4 recalls for the 2020 XT6, covering the collision avoidance camera cables, transmission accumulator bolts, a fuel pump jet nozzle defect, and airbag diffuser modules; none are do-not-drive recalls.
- Which Cadillac XT6 year is better than 2020?
- The 2021 and 2025 model years both carry a Best verdict with complaint indexes of 0 and 20, far lower than 2020's index of 100.
- At what mileage do 2020 XT6 problems typically show up?
- Electrical complaints had a median failure mileage of 2,046 miles, while transmission and powertrain complaints showed up much later, at a median of 159,838 miles.