2020 Cadillac XT6 Problems, Recalls & Reliability
Verdict
AvoidComplaint Index
100/100
#1 most-complained of 6 XT6 years
The 2020 Cadillac XT6 ranks worst of 6 model years, with a Complaint Index of 100 and rank 1 (worst). It has 36 complaints and 4 recalls, led by Electrical System issues (31% of complaints, median mileage 2,046).
- Complaints
- 36
- Recalls
- 4
- Crashes / fires
- 0 / 0
- Injuries / deaths
- 0 / 0
- NHTSA overall rating
- 5 / 5 ★
- EPA combined MPG
- 20
- 17.5 city / 24.5 hwy
Top 2020 Cadillac XT6 problems
NHTSA owner complaints by component group. Groups with 15+ complaints have their own page.
- Electrical System11 (31%)
- Collision Avoidance & Cameras9 (25%)
- Transmission & Powertrain8 (22%)
- Engine5 (14%)
- Other4 (11%)
- Structure & Body3 (8%)
- Visibility & Wipers3 (8%)
- Fuel System2 (6%)
- Airbags1 (3%)
- Lane Departure1 (3%)
What owners report
- Electrical system malfunctions widely across the vehicle shortly after purchase, sometimes requiring a new battery right off the dealer lot.
- Fuel gauge intermittently stops showing fuel level and resets when the car is shut off, with no error codes found by dealers.
- Surround vision camera recorder falsely displays SD card errors even when the card is intact.
- Backup camera screen intermittently goes black or shows a red triangle warning, sometimes persisting after repair attempts.
- Automatic emergency braking system applies unexpectedly hard braking when no collision is imminent, and cannot be disabled without turning off the whole system.
2020 Cadillac XT6 recalls
4 NHTSA recall campaigns list this model year.
- NHTSA 22V709000Sep 22, 2022Collision Avoidance & Cameras95,231 vehicles
Back over prevention: sensing system: camera
General Motors, LLC (GM) is recalling certain 2020-2021 Cadillac XT5, XT6, and GMC Acadia vehicles equipped with the optional Surround Vision feature. The rearview camera coaxial cable connectors may have been crimped improperly, causing the rearview camera to fail or function intermittently.
Risk: An inoperative rearview camera can reduce the driver's rear visibility, increasing the risk of a crash.
Remedy: Dealers will replace the coaxial cables, free of charge. Owner notification letters were mailed January 18, 2023. Owners may contact Cadillac customer service at 1-800-458-8006 or GMC customer service at 1-800-462-8782. GM's number for this recall is N222378380.
- NHTSA 20V668000Oct 29, 2020Transmission & Powertrain194,105 vehicles
Power train:automatic transmission
General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Cruze and Buick LaCrosse, 2018-2020 Chevrolet Equinox, Chevrolet Traverse and GMC Terrain, 2018 Chevrolet Malibu, 2019-2020 Buick Encore, Buick Enclave, Cadillac XT4, Chevrolet Blazer and GMC Acadia, and 2020 Cadillac XT6 vehicles. The start/stop accumulator endcap may have missing bolts.
Risk: Missing bolts on the start-stop accumulator endcap could result in a transmission oil leak and may progress to a loss of propulsion, increasing the risk of a crash. A transmission fluid leak in the presence of an ignition source may increase the risk of fire.
Remedy: GM will notify owners, and dealers will inspect the start-stop transmission accumulator and replace it if any bolts are missing, free of charge. The recall began December 15, 2020. Owners may contact GMC customer service at 1-888-988-7267, Buick Customer service at 1-866-608-8080, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N202313440.
- NHTSA 20V639000Oct 15, 2020Fuel System2,781 vehicles
Fuel system, gasoline:delivery:fuel pump
General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT5, Cadillac XT6, Chevrolet Traverse, and GMC Acadia vehicles. The fuel pump's jet nozzle may have a plastic burr remaining from the manufacturing process, possibly causing a blocked nozzle and an insufficient fuel supply to the engine.
Risk: Insufficient fuel supply can result in an engine stall without warning, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will replace the fuel pump module. The recall began November 16, 2020. Owners may contact GMC customer service at 1-888-988-7267, Buick Customer service at 1-866-608-8080, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N202314760.
2020 Cadillac XT6 fuel economy and fuel cost
- City
- 17.5 MPG
- Highway
- 24.5 MPG
- Combined
- 20 MPG
- Annual fuel cost (EPA)
- $3,250
- 15,000 mi/yr
- Fuel
- Regular
- Current regular gas
- $4.32/gal
- national avg.
EPA figures; median across configurations of this model year. Estimate your own cost with the fuel cost calculator.
2020 compared with other XT6 years
Frequently asked questions
- Is the 2020 Cadillac XT6 the worst model year?
- Among the 6 model years with data, 2020 has the highest Complaint Index (100) and ranks 1st worst, earning an Avoid verdict.
- What is the biggest problem with the 2020 Cadillac XT6?
- The Electrical System is the top problem area, accounting for 31% of complaints, with a median failure mileage of 2,046 miles.
- Does the 2020 Cadillac XT6 have recalls?
- NHTSA lists 4 recalls for the 2020 Cadillac XT6, covering collision avoidance cameras, transmission, fuel system, and airbags, none marked do-not-drive.
- How does the 2020 XT6 compare to the 2021 XT6?
- The 2021 XT6 has a Complaint Index of 0 and a Best verdict with 18 complaints, compared to the 2020's Complaint Index of 100 and Avoid verdict with 36 complaints.
- How many complaints does the 2020 Cadillac XT6 have?
- NHTSA lists 36 complaints for the 2020 Cadillac XT6, more than any other model year in the 6-year range covered.