2020 Cadillac XT4 Reliability Data: Problems & Recalls
Caution The 2020 Cadillac XT4 has 17 NHTSA complaints, 5 recalls, and a complaint index of 67, ranking 3rd worst among 7 model years with a Caution verdict. Brakes and engine issues top the list, with a median failure mileage of 56,400.
Based on NHTSA complaints per model-year, not a reliability rating. Methodology
YearToAvoid Scorecard
- Complaint Index
- 67/100
- #3 of 7 XT4 years
- Verdict
- Caution
- vs. other years of this model
- Complaints
- 17
- unique NHTSA reports
- Recalls
- 5
- distinct NHTSA campaigns
- Crashes
- 0
- reported in complaints
- Fires
- 1
- Injuries
- 0
- Top issue
- Brakes
- NHTSA overall rating
- Not rated
- EPA combined MPG
- 25
- 23 city / 29.5 hwy
- Injuries / deaths
- 0 / 0
Top 2020 Cadillac XT4 problems
Share of this year’s NHTSA complaints by component group. Groups with 15+ complaints have their own page.
- Brakes5 (29%)
- Engine5 (29%)
- Other4 (24%)
- Collision Avoidance & Cameras3 (18%)
- Suspension, Wheels & Tires3 (18%)
- Electrical System2 (12%)
- Airbags1 (6%)
- Fuel System1 (6%)
- Lane Departure1 (6%)
- Steering1 (6%)
A complaint can list more than one component, so shares add up to more than 100%. Shares are % of complaints.
What owners report
- Engine failures reported around 55,000 miles, in one case severe enough that the engine was deemed unrepairable.
- Brakes fail to respond as expected, sometimes with warning lights and abnormal shaking while driving.
- Rear brakes produce popping and screeching noises tied to a failed rear shock absorber, reported around 25,000 miles.
- Side curtain airbags have inflated unexpectedly while the vehicle was accelerating on flat pavement with no collision.
- Forward Collision Avoidance system falsely warns of pedestrians when none are present, or fails to activate when pedestrians are present, reported around 73,000 miles.
- Owners report repeated battery failures requiring replacement multiple times within a few years of ownership.
2020 Cadillac XT4 recalls
5 NHTSA recall campaigns list this model year.
- NHTSA 22V868000Nov 23, 2022Collision Avoidance & Cameras10,199 vehicles
Back over prevention: sensing system: camera
General Motors, LLC (GM) is recalling certain 2019-2020 Cadillac XT4 vehicles equipped with the optional Surround Vision feature. The video processing module (VPM) may lose communication with the rearview camera, causing a loss of the rearview camera image.
Risk: Failure of the rearview camera image to display can reduce the driver's rear visibility, increasing the risk of a crash.
Remedy: Dealers will update the VPM software or replace the VPM, as necessary, free of charge. An interim owner notification letter informing owners of the safety defect was mailed January 17, 2023. Owner notification letters were mailed February 3, 2023. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is N222373320. .
- NHTSA 21V649000Aug 20, 2021Seat Belts402 vehicles
Seat belts:rear/other:retractor
General Motors, LLC (GM) is recalling certain 2016-2021 Chevrolet Malibu and 2019-2021 Cadillac XT4 vehicles. The rear seat belt retractors may be improperly secured with loose or missing fasteners.
Risk: An improperly secured seat belt retractor may not function properly in a crash, increasing the risk of injury.
Remedy: Dealers will inspect and tighten the rear seat belt retractors, as necessary, free of charge. Owner notification letters were mailed on September 17, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020 and Cadillac customer service at 1-800-458-8006. GM's number for this recall is N212333380.
- NHTSA 21V115000Feb 25, 2021Suspension, Wheels & Tires33,838 vehicles
Tires
General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT4, XT5, Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, Traverse, GMC Yukon, Yukon XL, 2018-2021 Chevrolet Express, GMC Savana, 2019-2020 Chevrolet Blazer, Silverado 1500, GMC Acadia, Sierra 1500, and certain Continental tires sold to the aftermarket for various model year 2018-2021 vehicles. The affected tires were cured for too long during production.
Risk: Over cured tires may develop a break in the sidewall resulting in sudden air loss or a belt edge separation which could lead to a tread/belt loss. Either condition can cause a loss of vehicle control, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will inspect the tires, replacing them as necessary, free of charge. The recall began March 22, 2021. Owners may contact GMC customer service at 1-888-988-7267, Buick customer service at 1-866-608-8080, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N212329050.
2020 Cadillac XT4 fuel economy and fuel cost
- City
- 23 MPG
- Highway
- 29.5 MPG
- Combined
- 25 MPG
- Annual fuel cost (EPA)
- $3,175
- 15,000 mi/yr
- Fuel
- Premium
- Current regular gas
- $4.32/gal
- national avg.
EPA figures; median across configurations of this model year. Estimate your own cost with the fuel cost calculator.
2020 compared with other XT4 years
Frequently asked questions
- Is the 2020 Cadillac XT4 reliable?
- NHTSA data shows the 2020 XT4 has 17 complaints, 5 recalls, and a complaint index of 67, giving it a Caution verdict — worse than most other XT4 model years except 2024 and 2025.
- What are the most common problems with the 2020 Cadillac XT4?
- Brakes and engine issues each account for 29% of complaints, followed by collision avoidance/camera issues and suspension problems at 18% each, based on NHTSA data.
- Does the 2020 Cadillac XT4 have any recalls?
- Yes, NHTSA lists 5 recalls for the 2020 XT4, covering the Surround Vision camera module, rear seat belt retractors, tire inspection, transmission accumulator bolts, and an electronic brake boost module.
- How does the 2020 XT4 compare to other XT4 years?
- The 2020 XT4's complaint index of 67 ranks 3rd worst of 7 years; 2021 (index 17) and 2023 (index 33) fare better, while 2024 (index 100) and 2025 (index 83) rank as Avoid years.
- How much does it cost to fuel a 2020 Cadillac XT4?
- EPA data lists the 2020 XT4 at 25 mpg combined (23 city / 29.5 highway), with an estimated annual fuel cost of $3,175.