2020 Cadillac XT4 Problems, Recalls & Reliability
Verdict
GoodComplaint Index
33/100
#5 most-complained of 7 XT4 years
The 2020 Cadillac XT4 has a Complaint Index of 33, ranking 5th out of 7 model years, with a 'Good' verdict relative to other XT4 years. NHTSA lists 17 complaints, 5 recalls, and 1 fire report, with Brakes and Engine tied as top problem areas.
- Complaints
- 17
- Recalls
- 5
- Crashes / fires
- 0 / 1
- Injuries / deaths
- 0 / 0
- NHTSA overall rating
- Not rated
- EPA combined MPG
- 25
- 23 city / 29.5 hwy
Top 2020 Cadillac XT4 problems
NHTSA owner complaints by component group. Groups with 15+ complaints have their own page.
- Brakes5 (29%)
- Engine5 (29%)
- Other4 (24%)
- Collision Avoidance & Cameras3 (18%)
- Suspension, Wheels & Tires3 (18%)
- Electrical System2 (12%)
- Airbags1 (6%)
- Fuel System1 (6%)
- Lane Departure1 (6%)
- Steering1 (6%)
What owners report
- Engine failures reported near 55,000 and 56,400 miles median, with some owners describing catastrophic engine loss while driving.
- Brake pedal reportedly fails to respond as needed at low speed, with warning lights and abnormal vehicle shaking.
- Forward Collision Avoidance system reportedly gives false pedestrian warnings and fails to alert when pedestrians are actually present.
- Rear shock absorber failure reported around 25,000 miles, producing popping and screeching sounds from the suspension and brakes.
- Battery failures reported multiple times within a few years of ownership, sometimes preventing the push-start system from starting the car.
- Side curtain airbags reportedly inflated without a crash while pulling out of a driveway on flat pavement.
2020 Cadillac XT4 recalls
5 NHTSA recall campaigns list this model year.
- NHTSA 22V868000Nov 23, 2022Collision Avoidance & Cameras10,199 vehicles
Back over prevention: sensing system: camera
General Motors, LLC (GM) is recalling certain 2019-2020 Cadillac XT4 vehicles equipped with the optional Surround Vision feature. The video processing module (VPM) may lose communication with the rearview camera, causing a loss of the rearview camera image.
Risk: Failure of the rearview camera image to display can reduce the driver's rear visibility, increasing the risk of a crash.
Remedy: Dealers will update the VPM software or replace the VPM, as necessary, free of charge. An interim owner notification letter informing owners of the safety defect was mailed January 17, 2023. Owner notification letters were mailed February 3, 2023. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is N222373320. .
- NHTSA 21V649000Aug 20, 2021Seat Belts402 vehicles
Seat belts:rear/other:retractor
General Motors, LLC (GM) is recalling certain 2016-2021 Chevrolet Malibu and 2019-2021 Cadillac XT4 vehicles. The rear seat belt retractors may be improperly secured with loose or missing fasteners.
Risk: An improperly secured seat belt retractor may not function properly in a crash, increasing the risk of injury.
Remedy: Dealers will inspect and tighten the rear seat belt retractors, as necessary, free of charge. Owner notification letters were mailed on September 17, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020 and Cadillac customer service at 1-800-458-8006. GM's number for this recall is N212333380.
- NHTSA 21V115000Feb 25, 2021Suspension, Wheels & Tires33,838 vehicles
Tires
General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT4, XT5, Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, Traverse, GMC Yukon, Yukon XL, 2018-2021 Chevrolet Express, GMC Savana, 2019-2020 Chevrolet Blazer, Silverado 1500, GMC Acadia, Sierra 1500, and certain Continental tires sold to the aftermarket for various model year 2018-2021 vehicles. The affected tires were cured for too long during production.
Risk: Over cured tires may develop a break in the sidewall resulting in sudden air loss or a belt edge separation which could lead to a tread/belt loss. Either condition can cause a loss of vehicle control, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will inspect the tires, replacing them as necessary, free of charge. The recall began March 22, 2021. Owners may contact GMC customer service at 1-888-988-7267, Buick customer service at 1-866-608-8080, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N212329050.
2020 Cadillac XT4 fuel economy and fuel cost
- City
- 23 MPG
- Highway
- 29.5 MPG
- Combined
- 25 MPG
- Annual fuel cost (EPA)
- $3,175
- 15,000 mi/yr
- Fuel
- Premium
- Current regular gas
- $4.32/gal
- national avg.
EPA figures; median across configurations of this model year. Estimate your own cost with the fuel cost calculator.
2020 compared with other XT4 years
Frequently asked questions
- Is the 2020 Cadillac XT4 reliable?
- Compared with other XT4 model years, 2020 ranks 5th out of 7 with a Complaint Index of 33 and a 'Good' verdict, meaning it performs better than several other years, including 2019, 2023, 2024, and 2025.
- What are the most common problems with the 2020 Cadillac XT4?
- NHTSA data shows Brakes and Engine complaints each make up 29% of reports, followed by Collision Avoidance & Cameras and Suspension, Wheels & Tires at 18% each.
- Does the 2020 Cadillac XT4 have any recalls?
- NHTSA lists 5 recalls for the 2020 XT4, covering brakes, transmission accumulator bolts, tire inspection, seat belt retractors, and the Surround Vision camera module, none marked do-not-drive.
- What is the median mileage for reported XT4 failures in 2020?
- NHTSA complaint data shows a median mileage at failure of 56,400 miles overall, with Brakes and Suspension complaints centered around 54,188 miles.
- How does the 2020 XT4 compare to other years?
- The 2020 XT4 has a Complaint Index of 33, better than 2019 (50), 2023 (67), 2024 (100), and 2025 (83), but higher than 2021 (17), which is the Best-rated year.