2012 Buick LaCrosse Suspension, Wheels & Tires Problems
NHTSA lists 36 Suspension, Wheels & Tires complaints for the 2012 Buick LaCrosse, 17% of all complaints that year, including 2 crashes. Two related recalls (21V00F000 and 20V764000) cover rear suspension toe link and adjuster fastener replacement. Median mileage at failure was 75,719.
- Suspension, Wheels & Tires complaints
- 36
- 17% of 206
- Crashes reported
- 2
- Fires reported
- 0
- Injuries reported
- 0
- Median mileage
- 75,719 mi
- Related recalls
- 2
Typical suspension symptoms owners report
- Rear suspension toe links and adjuster fasteners were subject to recall replacement after owners reported handling problems and a vehicle veering while driving.
- A front sway bar fractured while driving at low speed, with the dealer attributing it to wear and tear.
- Some owners reported an abnormal noise coming from a rear wheel while driving at moderate speed.
- Multiple owners reported that after receiving recall notification for the suspension repair, dealers had no replacement parts available, leaving the repair delayed beyond a reasonable time.
- One owner reported the vehicle shaking and becoming hard to steer while waiting on the unavailable recall part.
- One early complaint described the vehicle veering to the left at 50 mph, with the dealer citing tire balance and rotation issues that recurred after repair.
When 2012 Buick LaCrosse suspension complaints were filed
First complaint Mar 4, 2013, latest Jun 23, 2026.
Suspension, Wheels & Tires recalls for the 2012 Buick LaCrosse
- NHTSA 21V00F000Dec 22, 2021Suspension, Wheels & Tires4,271 vehicles
Suspension:rear
General Motors, LLC (GM) is recalling certain 2010-2013 Buick Lacrosse, 2012-2013 Buick Regal, and 2013 Chevrolet Malibu vehicles sold or ever registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, or Wisconsin. These vehicles may have rear toe links that received an improper amount of electrocoating (e-coat) corrosion protection, which could cause the e-coat to become brittle and break away when contacted by road debris. Over time, the e-coat may chip away, exposing the metal toe link and making it more susceptible to corrosion. Corrosion may eventually cause the toe link to thin and ultimately fracture.
Risk: A rear toe link fracture may reduce the driver's ability to control the vehicle, increasing the risk of a crash.
Remedy: Dealers will replace the rear suspension toe links and adjuster fasteners, free of charge. Owner notification letters were mailed January 27, 2022. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N212346640. This recall is an expansion of NHTSA recalls 20V-764 and 21V-633.
- NHTSA 20V764000Dec 21, 2020Suspension, Wheels & Tires220,006 vehicles
Suspension:rear
General Motors, LLC (GM) is recalling certain 2012-2013 Buick Regal, 2013 Chevrolet Malibu, and 2010-2013 Buick Lacrosse vehicles sold or ever registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, or Wisconsin. These vehicles may have rear toe links that received excessive electrocoating (e-coat) corrosion protection, which could cause the e-coat to become brittle and break away when contacted by road debris. Over time, the e-coat may chip away, exposing the metal toe link and making it more susceptible to corrosion. Corrosion may eventually cause the toe link to thin and ultimately to fracture.
Risk: A rear toe link fracture may reduce the driver's ability to control the vehicle, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will replace the rear suspension toe links and adjuster fasteners free of charge. Parts are not currently available. Owners were mailed an interim notification on January 27, 2021, and April 15, 2021. A third notification was mailed on August 19, 201. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N202308930.
Suspension, Wheels & Tires complaints by LaCrosse model year
Raw complaint counts per model year; newer years have had less time to accumulate complaints.
Frequently asked questions
- How many suspension complaints does the 2012 Buick LaCrosse have?
- NHTSA lists 36 complaints in the Suspension, Wheels & Tires category for the 2012 LaCrosse, which is 17% of the 206 total complaints filed for that model year.
- Is there a recall for the 2012 Buick LaCrosse suspension?
- Yes. NHTSA recalls 21V00F000 and 20V764000 cover 2012-2013 Buick LaCrosse vehicles for rear suspension toe link and adjuster fastener replacement, done free of charge by dealers.
- At what mileage do suspension problems typically show up on the 2012 LaCrosse?
- The median mileage at failure reported to NHTSA for this problem area is 75,719 miles.
- Did the 2012 LaCrosse suspension issue cause any crashes?
- NHTSA data shows 2 crashes and 0 fires or injuries linked to Suspension, Wheels & Tires complaints for the 2012 LaCrosse.
- Were recall parts available quickly for the 2012 LaCrosse suspension recall?
- No. Several owners reported that replacement parts for the rear suspension toe link recall were not available at their dealer, delaying the repair.