2011 Buick LaCrosse Suspension, Wheels & Tires Problems
NHTSA lists 29 suspension, wheels & tires complaints for the 2011 Buick LaCrosse, 17% of all complaints that year, with 3 crashes and 1 injury reported. Two related recalls cover rear suspension toe links and adjuster fasteners. Median mileage at failure was 62,800.
- Suspension, Wheels & Tires complaints
- 29
- 17% of 169
- Crashes reported
- 3
- Fires reported
- 0
- Injuries reported
- 1
- Median mileage
- 62,800 mi
- Related recalls
- 2
Typical suspension symptoms owners report
- Owners report the rear suspension toe link detaching while driving, causing loss of control and, in one case, a crash into a ditch.
- Some describe the front suspension failing at very low speed, with the wheel rim popping open at the seam and locking against the brake caliper.
- Others report a tie rod bolt breaking and the wheel jerking violently side to side at highway speed, making the car hard to steer.
- Several owners saw the service suspension warning light come on shortly after purchase, sometimes within a few hundred miles, without dealers finding a cause.
- A recurring complaint is loud knocking or thumping noises from the front or rear suspension over bumps or during braking, in one case returning even after struts and shocks were replaced.
- One owner reported a front wheel and tire separating from the vehicle, with rim fragments piercing the tire and a rear tire blowing out.
When 2011 Buick LaCrosse suspension complaints were filed
First complaint Dec 16, 2010, latest Oct 27, 2025.
Suspension, Wheels & Tires recalls for the 2011 Buick LaCrosse
- NHTSA 21V00F000Dec 22, 2021Suspension, Wheels & Tires4,271 vehicles
Suspension:rear
General Motors, LLC (GM) is recalling certain 2010-2013 Buick Lacrosse, 2012-2013 Buick Regal, and 2013 Chevrolet Malibu vehicles sold or ever registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, or Wisconsin. These vehicles may have rear toe links that received an improper amount of electrocoating (e-coat) corrosion protection, which could cause the e-coat to become brittle and break away when contacted by road debris. Over time, the e-coat may chip away, exposing the metal toe link and making it more susceptible to corrosion. Corrosion may eventually cause the toe link to thin and ultimately fracture.
Risk: A rear toe link fracture may reduce the driver's ability to control the vehicle, increasing the risk of a crash.
Remedy: Dealers will replace the rear suspension toe links and adjuster fasteners, free of charge. Owner notification letters were mailed January 27, 2022. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N212346640. This recall is an expansion of NHTSA recalls 20V-764 and 21V-633.
- NHTSA 20V764000Dec 21, 2020Suspension, Wheels & Tires220,006 vehicles
Suspension:rear
General Motors, LLC (GM) is recalling certain 2012-2013 Buick Regal, 2013 Chevrolet Malibu, and 2010-2013 Buick Lacrosse vehicles sold or ever registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, or Wisconsin. These vehicles may have rear toe links that received excessive electrocoating (e-coat) corrosion protection, which could cause the e-coat to become brittle and break away when contacted by road debris. Over time, the e-coat may chip away, exposing the metal toe link and making it more susceptible to corrosion. Corrosion may eventually cause the toe link to thin and ultimately to fracture.
Risk: A rear toe link fracture may reduce the driver's ability to control the vehicle, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will replace the rear suspension toe links and adjuster fasteners free of charge. Parts are not currently available. Owners were mailed an interim notification on January 27, 2021, and April 15, 2021. A third notification was mailed on August 19, 201. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N202308930.
Suspension, Wheels & Tires complaints by LaCrosse model year
Raw complaint counts per model year; newer years have had less time to accumulate complaints.
Frequently asked questions
- How common are suspension problems on the 2011 Buick LaCrosse?
- NHTSA lists 29 suspension, wheels & tires complaints for the 2011 LaCrosse, which is 17% of all complaints filed for that model year.
- Is there a recall for suspension issues on the 2011 Buick LaCrosse?
- Yes. Two GM recalls, campaign 21V00F000 and 20V764000, cover replacement of rear suspension toe links and adjuster fasteners on the 2011 LaCrosse.
- At what mileage do suspension problems typically show up?
- NHTSA data shows a median mileage at failure of 62,800 miles for suspension, wheels & tires complaints on this model year, though some owners reported issues in the first few hundred miles.
- Have suspension problems led to crashes?
- NHTSA records 3 crashes and 1 injury tied to suspension, wheels & tires complaints for the 2011 LaCrosse.