YearToAvoid

2020 Buick Envision Reliability Data: Problems & Recalls

Caution The 2020 Buick Envision has a complaint index of 56, ranking 5th among 10 model years, and carries a Caution verdict. It has 11 complaints, no recalls, and its top problem area is airbags.

Based on NHTSA complaints per model-year, not a reliability rating. Methodology

YearToAvoid Scorecard

Complaint Index
56/100
#5 of 10 Envision years
Verdict
Caution
vs. other years of this model
Complaints
11
unique NHTSA reports
Recalls
0
distinct NHTSA campaigns
Crashes
2
reported in complaints
Fires
0
Injuries
3
Top issue
Airbags
Best nearby year
2019
rated Best
NHTSA overall rating
5 / 5 ★
EPA combined MPG
24
21 city / 27 hwy
Injuries / deaths
3 / 0

Top 2020 Buick Envision problems

Share of this year’s NHTSA complaints by component group. Groups with 15+ complaints have their own page.

  1. Airbags3 (27%)
  2. Transmission & Powertrain3 (27%)
  3. Brakes2 (18%)
  4. Electrical System2 (18%)
  5. Engine2 (18%)
  6. Collision Avoidance & Cameras2 (18%)
  7. Other2 (18%)
  8. Lane Departure1 (9%)
  9. Seat Belts1 (9%)
  10. Suspension, Wheels & Tires1 (9%)

A complaint can list more than one component, so shares add up to more than 100%. Shares are % of complaints.

What owners report

  • Side airbags failed to deploy during a crash with a semi-trailer at 35 mph, resulting in broken ribs.
  • An unattended vehicle reportedly accelerated on its own and crashed into a cement wall shortly after being parked.
  • The transmission has reportedly shifted into neutral on its own after the vehicle was powered off, allowing it to roll away even with the key removed.
  • Airbag, parking brake, and StabiliTrak warning lights illuminated together, traced to a failed inflatable restraint sensing and diagnostic module.
  • The instrument cluster has gone completely blank with no gauges displayed and no warning lights preceding the failure.
  • A front driver's seat belt failed to extend and was found inoperable, which also caused the airbag module to fail.
2020 Buick Envision complaints: complaints filed per month1Aug 2020Nov 2021Sep 2023Feb 2024Aug 2024Sep 2026
11 complaints filed with NHTSA from Aug 2020 to Sep 2026; peak Aug 2020 (1).

2020 Buick Envision recalls

No safety recalls on record for this model year.

2020 Buick Envision fuel economy and fuel cost

City
21 MPG
Highway
27 MPG
Combined
24 MPG
Annual fuel cost (EPA)
$2,700
15,000 mi/yr
Fuel
Regular
Current regular gas
$4.32/gal
national avg.

EPA figures; median across configurations of this model year. Estimate your own cost with the fuel cost calculator.

2020 compared with other Envision years

Complaint Index by model year (0 = fewest issues, 100 = most)02550751002016201720182019202020212022202320242025
Complaint Index: 0 = fewest issues, 100 = most, relative to other years of this model. Avoid Caution Good Best
YearVerdictIndexComplaintsRecallsMPG
2018Best014024
2019Best2223024
2020Caution5611024
2021Good4423225.5
2022Caution6725125.5

All Buick Envision years: best and worst →

Frequently asked questions

Is the 2020 Buick Envision reliable?
The 2020 model has a complaint index of 56 and ranks 5th out of 10 Envision model years, earning a Caution verdict based on NHTSA owner complaints and recalls.
What problems does the 2020 Buick Envision have?
NHTSA complaints for this year most often involve airbags and transmission and powertrain issues, each accounting for 27% of complaints, followed by brakes, electrical system, and engine issues each at 18%.
Does the 2020 Buick Envision have any recalls?
NHTSA lists 0 recalls for the 2020 Buick Envision.
What year Buick Envision should I avoid?
The 2017 Envision has the highest complaint index at 100 and an Avoid verdict, along with the 2023 and 2024 model years, which also carry Avoid verdicts.
How does the 2020 Envision compare to other years?
With a complaint index of 56, the 2020 Envision ranks worse than the 2016, 2018, 2019, 2021, and 2025 model years, which all earn Good or Best verdicts, but better than the 2017, 2022, 2023, and 2024 model years.

Sources: NHTSA Office of Defects Investigation complaint and recall databases; U.S. EPA fuel economy data; NHTSA 5-Star Safety Ratings. Complaints are unverified owner reports.

Data updated Sep 24, 2026. Read the methodology and data sources. The Complaint Index is based on NHTSA owner complaints and recalls; it is not a reliability rating.