2020 Audi Q7 Reliability Data: Problems & Recalls
Caution The 2020 Audi Q7 has a Complaint Index of 61 and ranks 8th worst out of 19 model years, earning a Caution verdict. Electrical System complaints lead at 36% share, with 5 recalls including fuel pump and airbag campaigns.
Based on NHTSA complaints per model-year, not a reliability rating. Methodology
YearToAvoid Scorecard
- Complaint Index
- 61/100
- #8 of 19 Q7 years
- Verdict
- Caution
- vs. other years of this model
- Complaints
- 28
- unique NHTSA reports
- Recalls
- 5
- distinct NHTSA campaigns
- Crashes
- 1
- reported in complaints
- Fires
- 1
- Injuries
- 2
- Top issue
- Electrical System
- NHTSA overall rating
- Not rated
- EPA combined MPG
- 19.5
- 18 city / 22 hwy
- Injuries / deaths
- 2 / 0
Top 2020 Audi Q7 problems
Share of this year’s NHTSA complaints by component group. Groups with 15+ complaints have their own page.
- Electrical System10 (36%)
- Engine9 (32%)
- Brakes3 (11%)
- Other3 (11%)
- Transmission & Powertrain3 (11%)
- Collision Avoidance & Cameras2 (7%)
- Fuel System2 (7%)
A complaint can list more than one component, so shares add up to more than 100%. Shares are % of complaints.
What owners report
- Some owners report sudden loss of motive power with brakes engaging unexpectedly at low speed, in one case causing a rear-end collision.
- Owners describe an abnormal noise from the rear passenger side accompanied by an inability to exceed 20 mph, occurring at low mileage.
- Multiple owners report an Electric System Malfunction warning appearing while driving at highway speed, with dealers warning the vehicle could stall.
- Some owners describe the warning escalating from a yellow to a red alert instructing them to pull over immediately, sometimes followed by a complete power outage.
- Drivers report the Forward Collision Warning triggering without any apparent obstacle, raising concern about unexpected automatic braking.
- Owners note a recurring Parking Brake malfunction warning on the speedometer display that dealerships were unable to diagnose.
2020 Audi Q7 recalls
5 NHTSA recall campaigns list this model year.
- NHTSA 25V900000Dec 19, 2025Collision Avoidance & Cameras356,894 vehicles
Back over prevention: sensing system: camera
Volkswagen Group of America, Inc. (Audi) is recalling certain 2019-2026 vehicles. Please see the recall report for a complete list of models. A software error may prevent the rearview camera image from displaying as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk: A rearview image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.
Remedy: Dealers will update the software, free of charge. Owner notification letters were mailed January 14, 2026. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 90TV. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on December 23, 2025.
- NHTSA 23V212000Mar 29, 2023Collision Avoidance & Cameras19 vehicles
Forward collision avoidance: sensing system: camera
Volkswagen Group of America, Inc. (Audi) is recalling certain 2020 Q7 vehicles. Incompatibility between the front camera control software and the heating element used for the front camera on the windshield may cause the heating element to overheat.
Risk: An overheated heating element can increase the risk of a fire.
Remedy: Dealers will update the control software and replace the heater element for the front camera, free of charge. Owner notification letters are expected to be mailed May 26, 2023. Owners may contact Audi's customer service at 1-800-253-2834. Audi's number for this recall is 90N7.
- NHTSA 22V516000Jul 20, 2022Fuel System49,443 vehicles
Fuel system, gasoline:delivery:fuel pump
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019-2021 Audi Q8, and 2020-2021 Audi Q7 vehicles. A component inside the fuel pump may break, causing the fuel pump to fail.
Risk: Fuel pump failure can cause an engine stall, increasing the risk of a crash.
Remedy: Dealers will replace the fuel pump, free of charge. Owner notification letters were mailed December 22, 2022. Owners may contact Audi's customer service at 1-800-253-2834. Audi's number for this recall is 20DR.
2020 Audi Q7 fuel economy and fuel cost
- City
- 18 MPG
- Highway
- 22 MPG
- Combined
- 19.5 MPG
- Annual fuel cost (EPA)
- $4,125
- 15,000 mi/yr
- Fuel
- Premium
- Current regular gas
- $4.32/gal
- national avg.
EPA figures; median across configurations of this model year. Estimate your own cost with the fuel cost calculator.
2020 compared with other Q7 years
Frequently asked questions
- Is the 2020 Audi Q7 reliable?
- NHTSA data gives the 2020 Q7 a Complaint Index of 61 and a Caution verdict, ranking 8th worst among 19 model years of the Q7. Electrical System problems account for 36% of complaints.
- Does the 2020 Audi Q7 have any recalls?
- Yes, NHTSA lists 5 recalls for the 2020 Q7, covering the rearview camera software, front camera heater incompatibility, a fuel pump component that may break, an airbag control module timing issue, and C-pillar padding.
- What is the most common problem area for the 2020 Audi Q7?
- Electrical System complaints are the most common, making up 36% of all complaints, followed by Engine issues at 32%.
- How does the 2020 Q7 compare to other years?
- With a complaint index of 61, the 2020 Q7 is less problematic than 2017 (100), 2013 (94), 2021 (89), and 2018 (83), all of which carry an Avoid verdict, but it is worse than years like 2012 and 2010, which are rated Best.
- What is the fuel economy of the 2020 Audi Q7?
- The 2020 Q7 gets an EPA-rated 19.5 mpg combined (18 city / 22 highway), with an estimated annual fuel cost of $4,125.