2020 Audi Q5 e Reliability Data: Problems & Recalls
Caution The 2020 Audi Q5 e has a complaint index of 60, ranking 3rd worst out of 6 model years, and carries a Caution verdict. It logged 12 complaints, no recalls, and one plug-in hybrid battery fire, with Electrical System and Engine issues tied as the top problem areas.
Based on NHTSA complaints per model-year, not a reliability rating. Methodology
YearToAvoid Scorecard
- Complaint Index
- 60/100
- #3 of 6 Q5 e years
- Verdict
- Caution
- vs. other years of this model
- Complaints
- 12
- unique NHTSA reports
- Recalls
- 0
- distinct NHTSA campaigns
- Crashes
- 0
- reported in complaints
- Fires
- 1
- Injuries
- 0
- Top issue
- Electrical System
Top 2020 Audi Q5 e problems
Share of this year’s NHTSA complaints by component group. Groups with 15+ complaints have their own page.
- Electrical System4 (33%)
- Engine4 (33%)
- Brakes3 (25%)
- Suspension, Wheels & Tires3 (25%)
- Other2 (17%)
- Collision Avoidance & Cameras1 (8%)
- Fuel System1 (8%)
- Transmission & Powertrain1 (8%)
A complaint can list more than one component, so shares add up to more than 100%. Shares are % of complaints.
What owners report
- Plug-in hybrid battery emits smoke from the rear left charge port area while charging, requiring fire department response.
- Rear axle alignment defect causes uneven and premature tire wear, sometimes rejected by dealers as within specification.
- Vehicle experiences complete failure to start or turn on, diagnosed as a computer problem by the dealership.
- Transmission fails to properly engage drive, races in gear, and produces a bang before shifting.
- Brake booster unit makes noise and is described as faulty, with owners told no recall covers it.
- ECU malfunction after idling triggers a 'drive system malfunction' warning, rough engine running, and heat buildup in the engine bay.
2020 Audi Q5 e recalls
No safety recalls on record for this model year.
2020 compared with other Q5 e years
Frequently asked questions
- Is the 2020 Audi Q5 e a good year to buy?
- It carries a Caution verdict with a complaint index of 60, ranking 3rd worst among the 6 model years with data. It has no recalls but reported issues in the Electrical System and Engine areas.
- Does the 2020 Audi Q5 e have any recalls?
- NHTSA lists 0 recalls for the 2020 Audi Q5 e in this data, though owners referenced a rear axle alignment recall tied to a related model year.
- What is the most common problem with the 2020 Audi Q5 e?
- Electrical System and Engine issues are tied as the top problem areas, each accounting for 33% of complaints, including a reported plug-in hybrid battery fire.
- How does the 2020 Audi Q5 e compare to other years?
- Its complaint index of 60 is lower than 2021 (80) and 2024 (100), both rated Avoid, but higher than 2023 (40), which is rated Good.