YearToAvoid

2020 Audi A7 Problems, Recalls & Reliability

Verdict

No verdict

Complaint Index

38/100

#9 most-complained of 14 A7 years

The 2020 Audi A7 has 2 complaints and a Complaint Index of 38, ranking 9th out of 14 model years — better than most other A7 years. It carries 8 recalls, including passenger air bag and rear axle lock nut issues, but no do-not-drive recalls.

Complaints
2
Recalls
8
Crashes / fires
0 / 0
Injuries / deaths
0 / 0
NHTSA overall rating
Not rated
EPA combined MPG
24
22 city / 29 hwy

Top 2020 Audi A7 problems

NHTSA owner complaints by component group. Groups with 15+ complaints have their own page.

  1. Electrical System2 (100%)

What owners report

  • Wireless charging pad reportedly caused a connected phone to overheat and enter thermal protection mode.
  • Owners describe the electrical system failing while driving, with multiple systems going out in sequence.
  • One owner linked the failure to the mild hybrid system's 48v generator/alternator, saying the car dropped into limp mode.
  • Owners report having to pull over and get the vehicle towed after the electrical malfunction made continued driving unsafe.
2020 Audi A7 complaints: complaints filed per month1Feb 2021Oct 2023
2 complaints filed with NHTSA from Feb 2021 to Oct 2023; peak Feb 2021 (1).

2020 Audi A7 recalls

8 NHTSA recall campaigns list this model year.

  1. NHTSA 25V900000Dec 19, 2025Collision Avoidance & Cameras356,894 vehicles

    Back over prevention: sensing system: camera

    Volkswagen Group of America, Inc. (Audi) is recalling certain 2019-2026 vehicles. Please see the recall report for a complete list of models. A software error may prevent the rearview camera image from displaying as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

    Risk: A rearview image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.

    Remedy: Dealers will update the software, free of charge. Owner notification letters were mailed January 14, 2026. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 90TV. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on December 23, 2025.

  2. NHTSA 23V601000Aug 25, 2023Brakes7,499 vehicles

    Service brakes, hydraulic:fluid

    Volkswagen Group of America, Inc. (Audi) is recalling certain 2021 Audi S7, S6 Sedan, RS7, RS6 Avant, A6 Allroad, 2019-2021 A7, and A6 Sedan vehicles. An incorrectly labeled brake fluid cap may have been installed, which can result in the use of the wrong type of brake fluid.

    Risk: Incorrect brake fluid can reduce braking ability and increase the risk of a crash.

    Remedy: Dealers will inspect the brake fluid reservoir cap and, if necessary, replace it, free of charge. Owner notification letters are expected to be mailed October 17, 2023. Owners may contact Audi's customer service at 1-800-253-2834. Volkswagen's number for this recall is 47T9.

  3. NHTSA 22V861000Nov 21, 2022Electrical System50,883 vehicles

    Electrical system

    Volkswagen Group of America, Inc. (Audi) is recalling certain 2020-2022 Audi S7, S6 Sedan, A6 Allroad, 2021-2022 RS7, RS6 Avant, 2019-2022 A7, and A6 Sedan vehicles. Liquid spilled in the rear seat may penetrate and cause the gateway control module to shut down.

    Risk: A gateway control module shutdown will suddenly reduce engine power, increasing the risk of a crash.

    Remedy: Dealers will install a protective cover, free of charge. Owner notification letters are expected to be mailed January 20, 2023. Owners may contact Audi's customer service at 1-800-253-2834. Audi's number for this recall is 90V2.

See all 8 recalls for the 2020 Audi A7 →

2020 Audi A7 fuel economy and fuel cost

City
22 MPG
Highway
29 MPG
Combined
24 MPG
Annual fuel cost (EPA)
$3,300
15,000 mi/yr
Fuel
Premium
Current regular gas
$4.32/gal
national avg.

EPA figures; median across configurations of this model year. Estimate your own cost with the fuel cost calculator.

2020 compared with other A7 years

Complaint Index by model year (0 = fewest issues, 100 = most)0255075100’12’13’14’15’16’17’18’19’20’21’22’23’24’25
Complaint Index: 0 = fewest issues, 100 = most, relative to other years of this model. Avoid Caution Good Best
YearVerdictIndexComplaintsRecallsMPG
2018No verdict463223
2019Avoid10043625
2020No verdict382824
2021Caution6261126.5
2022No verdict00625.5

All Audi A7 years: best and worst →

Frequently asked questions

Is the 2020 Audi A7 reliable based on complaints?
NHTSA lists only 2 complaints for the 2020 Audi A7, giving it a Complaint Index of 38 — the 9th worst of 14 model years, meaning most other A7 years score worse.
Does the 2020 Audi A7 have any recalls?
Yes, NHTSA lists 8 recalls for the 2020 Audi A7, covering areas like passenger air bags, rear axle lock nuts, fuel level sensors, and electrical system water intrusion. None are do-not-drive recalls.
What is the top problem area for the 2020 Audi A7?
Electrical System complaints make up 100% of the reported issues for this year, according to NHTSA data.
How does the 2020 Audi A7 compare to the 2019 model?
The 2019 A7 has a Complaint Index of 100 with 43 complaints and is rated Avoid, while the 2020 A7 has a much lower index of 38 with only 2 complaints.
What is the fuel economy of the 2020 Audi A7?
The EPA rates the 2020 Audi A7 at 24 mpg combined (22 city / 29 highway), with an estimated annual fuel cost of $3,300.

Sources: NHTSA Office of Defects Investigation complaint and recall databases; U.S. EPA fuel economy data; NHTSA 5-Star Safety Ratings. Complaints are unverified owner reports.

Data updated Sep 24, 2026. Read the methodology and data sources. The Complaint Index is based on NHTSA owner complaints and recalls; it is not a reliability rating.