YearToAvoid

2020 Audi A4 allroad Problems, Recalls & Reliability

Verdict

Caution

Complaint Index

64/100

#5 most-complained of 12 A4 allroad years

The 2020 Audi A4 allroad has 30 NHTSA complaints and a complaint index of 64, ranking 5th worst of 12 model years with a Caution verdict. Electrical System issues dominate at 67% of complaints, largely tied to the MMI infotainment system, plus 1 recall for suspension/tire wear.

Complaints
30
Recalls
1
Crashes / fires
0 / 0
Injuries / deaths
0 / 0
NHTSA overall rating
Not rated
EPA combined MPG
26
23 city / 31 hwy

Top 2020 Audi A4 allroad problems

NHTSA owner complaints by component group. Groups with 15+ complaints have their own page.

  1. Electrical System20 (67%)
  2. Collision Avoidance & Cameras13 (43%)
  3. Other10 (33%)
  4. Engine1 (3%)
  5. Lane Departure1 (3%)
  6. Visibility & Wipers1 (3%)

What owners report

  • Owners report the MMI multimedia interface randomly reboots or crashes every few minutes, sometimes as often as every 5 minutes.
  • When the MMI reboots, the backup camera, rear cross-traffic warning, navigation, and driver-assistance displays become unavailable until the system restarts.
  • Some owners describe needing to enter a PIN or repeatedly tap the touchscreen to regain access after a reboot.
  • The SOS emergency call button and phone pairing were reported to stop working when the module failed.
  • One owner reported the entire command center resets roughly every 60 seconds, disabling radio, navigation, and parking assistance.
  • One report noted MMI losing connection while driving, at highway speed or while backing up, affecting car system functions.
2020 Audi A4 allroad complaints: complaints filed per month14Feb 2023Apr 2025May 2025Jun 2025Jul 2025Aug 2025Sep 2025
46 complaints filed with NHTSA from Feb 2023 to Sep 2025; peak May 2025 (14).

2020 Audi A4 allroad recalls

1 NHTSA recall campaign list this model year.

  1. NHTSA 22V034000Jan 26, 2022Suspension, Wheels & Tires31,058 vehicles

    Tires

    Volkswagen Group of America, Inc. (Audi) is recalling certain 2019-2021 Audi A5 Sportback, RS5 Coupe, RS5 Sportback, S5 Sportback, 2020-2021 A4 Allroad, A4 Sedan, A5 Cabriolet, A5 Coupe, A6 Allroad, A6 Sedan, A7, A8, Q5, S4 Sedan, S5 Coupe, S5 Cabriolet, S6 Sedan, S7, S8, SQ5, 2021 Q5 Sportback, Q7, Q8, RS6 Avant, RS7, RSQ8, SQ5 Sportback, SQ7, and SQ8 vehicles. The rear axle alignment may not have been inspected after the repairs for Recall 21V-295 (42L1) were performed.

    Risk: Rear axle misalignment may cause premature or uneven tire wear, increasing the risk of a crash.

    Remedy: Dealers will inspect the rear axle, adjust the alignment as necessary, and replace any prematurely or unevenly worn tires, free of charge. Owner notification letters were mailed March 3, 2022. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 42L5.

2020 Audi A4 allroad fuel economy and fuel cost

City
23 MPG
Highway
31 MPG
Combined
26 MPG
Annual fuel cost (EPA)
$3,050
15,000 mi/yr
Fuel
Premium
Current regular gas
$4.32/gal
national avg.

EPA figures; median across configurations of this model year. Estimate your own cost with the fuel cost calculator.

2020 compared with other A4 allroad years

Complaint Index by model year (0 = fewest issues, 100 = most)0255075100201320142015201620172018201920202021202220232024
Complaint Index: 0 = fewest issues, 100 = most, relative to other years of this model. Avoid Caution Good Best
YearVerdictIndexComplaintsRecallsMPG
2018Caution5593—
2019No verdict273025
2020Caution6430126
2021No verdict91126
2022No verdict00126

All Audi A4 allroad years: best and worst →

Frequently asked questions

Is the 2020 Audi A4 allroad reliable?
NHTSA lists 30 complaints for the 2020 A4 allroad, giving it a complaint index of 64 and a Caution verdict, ranking 5th worst among 12 model years of this model.
What is the biggest problem with the 2020 Audi A4 allroad?
The Electrical System is the top problem area, accounting for 67% of complaints, mostly involving the MMI infotainment system rebooting and losing camera and navigation access.
Does the 2020 Audi A4 allroad have any recalls?
Yes, NHTSA lists 1 recall, campaign 22V034000, covering suspension, wheels, and tires; dealers inspect the rear axle, adjust alignment, and replace unevenly worn tires.
How does the 2020 A4 allroad compare to other years?
With a complaint index of 64, the 2020 model ranks worse than the 2016 (45), 2018 (55), and 2017 (73 is actually higher) years, but better than 2013 (100), 2014 (91), and 2015 (82), which are rated Avoid.

Sources: NHTSA Office of Defects Investigation complaint and recall databases; U.S. EPA fuel economy data; NHTSA 5-Star Safety Ratings. Complaints are unverified owner reports.

Data updated Sep 24, 2026. Read the methodology and data sources. The Complaint Index is based on NHTSA owner complaints and recalls; it is not a reliability rating.