2011 Volkswagen CC Airbags Problems
Airbags account for 32 of 86 complaints (37%) on the 2011 Volkswagen CC, tied to 2 crashes and 2 injuries. Three related recalls cover the driver's frontal airbag inflator, a Takata inflator replacement, and a steering wheel clock spring cover. Median mileage at failure is 44,000.
- Airbags complaints
- 32
- 37% of 86
- Crashes reported
- 2
- Fires reported
- 0
- Injuries reported
- 2
- Median mileage
- 44,000 mi
- Related recalls
- 3
Typical airbag symptoms owners report
- Owners report airbags failing to deploy during moderate-speed collisions, including one crash at roughly 30 mph and another at 30-35 mph.
- Some describe a steering wheel clock spring defect that disables the horn, airbag, ESP, and traction control together, often accompanied by a dashboard warning message.
- Multiple owners who received recall notices for campaign 16V078000 (Takata airbags) report long waits because replacement parts were unavailable at dealers.
- A few complaints mention a related recall for a steering wheel clock spring protective cover with the same parts-availability delays.
- One owner raised concern that high heat and humidity could affect the Takata inflators, referencing the broader Takata recall pattern.
When 2011 Volkswagen CC airbag complaints were filed
First complaint Jan 23, 2014, latest Jul 25, 2022.
Airbags recalls for the 2011 Volkswagen CC
- NHTSA 18V148000Mar 6, 2018Airbags363,713 vehicles
Air bags:frontal:driver side:inflator module
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2009-2014 Volkswagen CC, 2010-2014 Golf, 2010-2014 Eos, 2007-2010 Passat Sedan and Wagon, and 2012-2014 Passat vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.
Risk: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Remedy: Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflator with an alternative inflator, free of charge. The recall began March 16, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69Q9. Note: This recall partially supersedes recall 16V-078.
- NHTSA 16V078000Feb 10, 2016Airbags659,493 vehicles
Air bags:frontal:driver side:inflator module
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Golf, 2007-2010 Passat sedans and wagon, 2012-2014 Passat sedan and Eos, 2009-2014 CC, 2009-2012 Audi Q5, 2010-2012 S5 Cabriolet and 2010-2012 Audi A5 Cabriolet vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.
Risk: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Remedy: Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflators, free of charge. Volkswagen issued an interim notification to owners on April 12, 2016, and will send a second notification when parts are available. Volkswagen will notify owners again once parts are available. Volkswagen owners may contact Volkswagen customer service at 1-800-893-5298. Audi owners may contact Audi customer service at 1-800-253-2834.
- NHTSA 15V483000Aug 4, 2015Airbags415,825 vehicles
Air bags:frontal
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Volkswagen CC, and Passat, 2010-2013 Eos, 2011-2014 Golf, GTI, Jetta, and Tiguan, and 2012-2014 Jetta Sportwagen vehicles. In the affected vehicles, debris may contaminate the air bag clock spring, a spiral wound, flat cable that keeps the air bag powered while the steering wheel is being turned. This contamination may tear the cable and result in a loss of electrical connection to the driver's frontal air bag.
Risk: A loss of electrical connection to the driver's frontal air bag will prevent the air bag from deploying in the event of a vehicle crash, increasing the risk of injury.
Remedy: Volkswagen will notify owners, and dealers will install a protective cover over the steering wheel clock spring if the air bag light is off. If the airbag light is on and the steering wheel clock spring requires replacement, dealers will install a new steering wheel clock spring. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Volkswagen customer service at 1-800-822-8987.
Airbags complaints by CC model year
Raw complaint counts per model year; newer years have had less time to accumulate complaints.
Frequently asked questions
- Is there an airbag recall for the 2011 Volkswagen CC?
- Yes. NHTSA lists three airbag-related recalls covering the 2011 CC: campaign 15V483000 (clock spring cover), 16V078000 (Takata driver airbag inflator), and 18V148000 (alternative driver frontal airbag inflator).
- How many airbag complaints does the 2011 Volkswagen CC have?
- NHTSA lists 32 airbag complaints for the 2011 CC, which is 37% of its 86 total complaints for that model year.
- Did the 2011 CC airbag issue cause any crashes or injuries?
- NHTSA records show 2 crashes and 2 injuries linked to airbag complaints for the 2011 Volkswagen CC.
- At what mileage do 2011 CC airbag problems typically occur?
- The median mileage at failure reported to NHTSA for airbag complaints on the 2011 CC is 44,000 miles.
- Why did some 2011 CC owners wait for their airbag recall repair?
- Several owners reported that dealers lacked replacement parts for the Takata airbag recall (16V078000), causing delays beyond a reasonable repair timeframe.