2018 Ram 2500 Collision Avoidance & Cameras Problems
Owners filed 232 Collision Avoidance & Cameras complaints for the 2018 Ram 2500, 9% of all complaints for the year, with median mileage at failure of 21,621 miles. A related recall (18V398000) covers backup camera image loss, and 1 crash has been tied to this problem area.
- Collision Avoidance & Cameras complaints
- 232
- 9% of 2,590
- Crashes reported
- 1
- Fires reported
- 0
- Injuries reported
- 0
- Median mileage
- 21,621 mi
- Related recalls
- 1
Typical collision avoidance system symptoms owners report
- Backup camera screen goes black or turns off intermittently when the truck is put in reverse, sometimes with no dashboard warning.
- Owners tie the black-camera issue directly to the NHTSA recall 18V398000 for back-over prevention, even after dealer repairs.
- Uconnect touchscreen delamination causes 'ghost touches' that glitch the display and knock out the backup camera feed while backing or driving forward.
- ABS and traction control warning lights cycle on and off unpredictably, often paired with a 'Service Electronic Braking System' message, sometimes triggered by bumpy roads or railroad tracks.
- Repeated ABS pump/module failures are reported across multiple mileage points, with some owners saying the same repair recurs after dealer service.
- Diagnostic code C0020 (ABS pump motor control failure) appears in more than one complaint tied to loss of ABS and traction control.
When 2018 Ram 2500 collision avoidance system complaints were filed
First complaint Mar 21, 2019, latest Sep 18, 2026.
Collision Avoidance & Cameras recalls for the 2018 Ram 2500
- NHTSA 18V398000Jun 14, 2018Collision Avoidance & Cameras1,837 vehicles
Back over prevention: sensing system: camera
Chrysler (FCA US LLC) is recalling certain 2018 Dodge Journey and RAM 1500, 2500, and 3500 vehicles. The backup camera may experience a loss of image display while backing up. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Risk: A loss of image in the rearview camera while backing up can increase the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the rearview mirror, free of charge. The recall began August 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U56.
Collision Avoidance & Cameras complaints by 2500 model year
Raw complaint counts per model year; newer years have had less time to accumulate complaints.
- 20130 (0%)
- 20141 (0%)
- 20151 (0%)
- 20164 (2%)
- 201764 (9%)
- 2018232 (9%)
- 20194 (2%)
- 20202 (1%)
- 20213 (3%)
- 20229 (5%)
- 20231 (2%)
- 20247 (12%)
- 20251 (2%)
Frequently asked questions
- How common are Collision Avoidance & Cameras complaints on the 2018 Ram 2500?
- NHTSA lists 232 complaints in this area for the 2018 Ram 2500, which is 9% of the 2,590 total complaints filed for that model year.
- Is there a recall for the 2018 Ram 2500 backup camera?
- Yes. Recall 18V398000, reported June 14, 2018, covers loss of backup camera image display; the remedy involves replacing the rearview mirror.
- At what mileage do these camera and ABS issues typically show up?
- The median mileage at failure for complaints in this area is 21,621 miles.
- Have these problems caused any crashes?
- NHTSA data links 1 crash to complaints in this problem area for the 2018 Ram 2500, with no reported fires or injuries.
- Is 2018 worse than other Ram 2500 years for this issue?
- Yes, relative to other years: 2018 and 2017 both show 9% share for this area, far higher than most other model years, which sit at 0-5%.