How common are collision avoidance and camera complaints on the 2020 Ram 1500?

NHTSA logged 24 complaints in this area for the 2020 Ram 1500, which is 4% of the 628 total complaints filed for that model year.

Is there a recall for the 2020 Ram 1500 backup camera?

Yes. Recall 20V191000 covers a radio display software issue, and recall 22V638000 covers a radio software error that can prevent the rearview image from displaying on 2020-2021 Ram 1500 trucks.

Have these camera or collision-avoidance failures caused crashes?

NHTSA data shows 3 crashes and 1 injury linked to Collision Avoidance & Cameras complaints on the 2020 Ram 1500.

At what mileage do these problems typically show up?

The median mileage at failure reported to NHTSA for this problem area on the 2020 Ram 1500 is 12,192.5 miles.

2020 Ram 1500 Collision Avoidance & Cameras Problems

NHTSA lists 24 Collision Avoidance & Cameras complaints for the 2020 Ram 1500, 4% of that year's 628 total complaints. Three crashes and one injury are tied to this area. Two related recalls address radio and backup-camera software.

Collision Avoidance & Cameras complaints: 24; 4% of 628
Crashes reported: 3
Fires reported: 0
Injuries reported: 1
Median mileage: 12,193 mi
Related recalls: 2

Typical collision avoidance system symptoms owners report

Automatic emergency braking activates without warning at low speeds and locks the wheels, in one case causing a crash into a guard rail.
Forward collision warning and automatic braking trigger suddenly during highway driving with no vehicle ahead, causing abrupt slowdowns.
Backup camera shows a black screen or a 'Camera System Unavailable' message when the vehicle is shifted into reverse.
Collision avoidance and forward collision warning systems fail to activate or respond when tested, with no warning light illuminated.
Rear-view camera and passenger-side wiper both become inoperable at the same time on vehicle startup.

When 2020 Ram 1500 collision avoidance system complaints were filed

First complaint Jan 20, 2021, latest Aug 10, 2026.

24 complaints filed with NHTSA from Jan 2021 to Aug 2026; peak Mar 2022 (2).

Collision Avoidance & Cameras recalls for the 2020 Ram 1500

NHTSA 22V638000Aug 25, 2022Collision Avoidance & Cameras7,895 vehicles
Back over prevention:display function
Chrysler (FCA US, LLC) is recalling certain 2020-2021 Jeep Wrangler, RAM 1500 and 2021 Jeep Gladiator vehicles. A radio software error may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk: A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
Remedy: Dealers will update the radio software, free of charge. Owner notification letters were mailed October 6, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA, LLC's number for this recall is Z86.
NHTSA 20V191000Sep 10, 2020Collision Avoidance & Cameras319,610 vehiclesOver-the-air fix
Back over prevention: sensing system: camera
Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Risk: The lingering rearview image can distract the driver, increasing the risk of a crash.
Remedy: Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W30-W37.

Collision Avoidance & Cameras complaints by 1500 model year

Raw complaint counts per model year; newer years have had less time to accumulate complaints.

20137 (1%)
201418 (1%)
201518 (1%)
201623 (1%)
201719 (2%)
201824 (4%)
201943 (3%)
202024 (4%)
202164 (9%)
202268 (11%)
202324 (12%)
20246 (8%)
202562 (18%)

Frequently asked questions

How common are collision avoidance and camera complaints on the 2020 Ram 1500?: NHTSA logged 24 complaints in this area for the 2020 Ram 1500, which is 4% of the 628 total complaints filed for that model year.
Is there a recall for the 2020 Ram 1500 backup camera?: Yes. Recall 20V191000 covers a radio display software issue, and recall 22V638000 covers a radio software error that can prevent the rearview image from displaying on 2020-2021 Ram 1500 trucks.
Have these camera or collision-avoidance failures caused crashes?: NHTSA data shows 3 crashes and 1 injury linked to Collision Avoidance & Cameras complaints on the 2020 Ram 1500.
At what mileage do these problems typically show up?: The median mileage at failure reported to NHTSA for this problem area on the 2020 Ram 1500 is 12,192.5 miles.