2014 Mercedes-Benz Sprinter 3500 Airbags Problems
Airbags account for 19 of 54 complaints (35%) on the 2014 Mercedes-Benz Sprinter 3500, mostly tied to the Takata inflator recall. No crashes, fires, or injuries were reported, and median mileage at failure was 19,000.
- Airbags complaints
- 19
- 35% of 54
- Crashes reported
- 0
- Fires reported
- 0
- Injuries reported
- 0
- Median mileage
- 19,000 mi
- Related recalls
- 3
Typical airbag symptoms owners report
- Owners report the Takata airbag inflator recall (campaign 16V077000) went unrepaired for extended periods because replacement parts were unavailable at dealers.
- Multiple owners say they waited a year or more after notification without any fix scheduled or completed.
- Some owners state dealers told them to expect delays due to nationwide part shortages, with no confirmed repair date.
- A few complaints mention not receiving recall notification at all despite the vehicle being subject to the campaign.
- No owners in the sample reported an actual airbag deployment failure, crash, or injury tied to the defect.
When 2014 Mercedes-Benz Sprinter 3500 airbag complaints were filed
First complaint Dec 27, 2016, latest Mar 7, 2019.
Airbags recalls for the 2014 Mercedes-Benz Sprinter 3500
- NHTSA 19V004000Jan 8, 2019Airbags88,388 vehicles
Air bags:frontal:passenger side:inflator module
Daimler Vans USA, LLC (DVUSA) is recalling certain 2014-2017 Freightliner Sprinter 2500 and 3500 and Mercedes-Benz Sprinter 2500 and 3500 vehicles. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: DVUSA will notify owners, and dealers will replace the front passenger air bag module, free of charge. The recall began March 15, 2019. Owners may contact DVUSA customer service at 1-877-762-8267.
- NHTSA 17V093000Feb 10, 2017Airbags15,338 vehicles
Air bags
Daimler Vans USA, LLC (DVUSA) is recalling certain 2013-2016 Mercedes-Benz Sprinter 2500 and 3500 and Freightliner Sprinter 2500 and 3500 vans. These vehicles were manufactured without a reinforcement plate and protective bracket on the air bag control unit. As a result, the air bag control unit may not remain functional after the initial impact, possibly preventing additional air bags from deploying in response to a secondary impact.
Risk: If additional air bags do not deploy as intended, the occupants are at an increased risk of injury.
Remedy: DVUSA will notify owners, and dealers will install a reinforcement plate and protective bracket around the air bag control unit, free of charge. The recall began on May 26, 2017. Owners may contact DVUSA customer service at 1-877-762-8267.
- NHTSA 16V077000Feb 10, 2016Airbags136,361 vehicles
Air bags:frontal:driver side:inflator module
Daimler Vans USA, LLC (Daimler Vans) is recalling certain model year 2007-2009 Dodge Sprinter 2500 and 3500 vehicles manufactured July 1, 2006, to July 31, 2008, 2007-2014 Freightliner Sprinter 2500 and 3500 vehicles manufactured July 1, 2006, to July 1, 2014, and 2010-2014 Mercedes Benz Sprinter 2500 and 3500 vehicles manufactured July 1, 2010, to July 1, 2014. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.
Risk: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Remedy: Daimler Vans will notify the Mercedes-Benz and Freightliner owners and Fiat Chrysler will notify the Dodge owners. The respective dealers will replace the driver frontal air bag inflator, free of charge. The recall began March 31, 2017. Mercedes-Benz and Freightliner owners may contact Daimler Van's customer service at 1-877-762-8267. Dodge owners may contact Fiat Chrysler customer service at 1-800-853-1403.
Airbags complaints by Sprinter 3500 model year
Raw complaint counts per model year; newer years have had less time to accumulate complaints.
- 20070 (0%)
- 20080 (0%)
- 20090 (0%)
- 20101 (25%)
- 20114 (50%)
- 20124 (19%)
- 201312 (44%)
- 201419 (35%)
- 20151 (5%)
- 201612 (19%)
- 20172 (7%)
- 20180 (0%)
- 20193 (11%)
- 20202 (15%)
- 20211 (13%)
- 20220 (0%)
- 20231 (6%)
- 20240 (0%)
Frequently asked questions
- Is there an airbag recall on the 2014 Mercedes-Benz Sprinter 3500?
- Yes. Three recalls cover airbags on this model year: campaign 19V004000 (front passenger air bag module), 17V093000 (reinforcement plate for the air bag control unit), and 16V077000 (Takata inflator).
- How many airbag complaints does the 2014 Sprinter 3500 have?
- NHTSA lists 19 airbag complaints for the 2014 Sprinter 3500, which is 35% of the model's 54 total complaints for that year.
- Did any 2014 Sprinter 3500 airbag issues cause crashes or injuries?
- No. NHTSA data shows 0 crashes, 0 fires, and 0 injuries linked to the airbag complaints on this model year.
- What is the main airbag complaint pattern for the 2014 Sprinter 3500?
- Most owners describe delays getting the Takata inflator recall (16V077000) completed due to parts unavailability, rather than an actual airbag failure.