How common are Collision Avoidance & Cameras complaints on the 2023 Mercedes-Benz Eqs450?

NHTSA lists 17 complaints in this area out of 28 total complaints for the 2023 Eqs450, making up 61% of all complaints filed for the year.

Is there a recall related to this issue?

Yes, recall 25V366000 covers Collision Avoidance & Cameras systems on certain 2022-2025 Mercedes-Benz models, including the EQS, addressing Acoustic Vehicle Alerting System software.

At what mileage do these problems usually occur?

The median mileage at failure reported to NHTSA for this problem area is 6,000 miles.

Have these complaints led to crashes or injuries?

NHTSA data shows 0 crashes but 4 injuries linked to complaints in this area for the 2023 Eqs450.

How does 2023 compare to other Eqs450 model years for this issue?

The 2022 model year had 22 complaints (65% share) in this area, 2023 had 17 complaints (61% share), and 2024 had only 1 complaint (20% share), suggesting the issue was more frequent in earlier years.

2023 Mercedes-Benz Eqs450 Collision Avoidance & Cameras Problems

Collision Avoidance & Cameras problems account for 17 of 28 complaints (61%) filed on the 2023 Mercedes-Benz Eqs450, mostly phantom braking events. NHTSA logs 4 injuries in this area, with median mileage at failure of 6,000 miles. A related recall (25V366000) covers Acoustic Vehicle Alerting System software, though it's not specific to this exact issue.

Collision Avoidance & Cameras complaints: 17; 61% of 28
Crashes reported: 0
Fires reported: 0
Injuries reported: 4
Median mileage: 6,000 mi
Related recalls: 1

Typical collision avoidance system symptoms owners report

Vehicle suddenly hard-brakes at highway or city speeds (30-45 mph) with no car, obstacle, or animal nearby.
Phantom braking events last only a few seconds before the vehicle resumes normal speed, sometimes accompanied by a loud beep or warning sound.
Some owners report the car lurches to one side during the hard-braking event.
Sudden unexpected speed reduction has occurred while cruise control was active on the highway.
At least one owner reported the automatic braking triggered while backing out of a garage with nothing behind the vehicle.
Dealers have told some owners they could not duplicate the phantom braking malfunction during service visits.

When 2023 Mercedes-Benz Eqs450 collision avoidance system complaints were filed

First complaint Jan 10, 2023, latest Sep 9, 2026.

17 complaints filed with NHTSA from Jan 2023 to Sep 2026; peak Feb 2023 (3).

Collision Avoidance & Cameras recalls for the 2023 Mercedes-Benz Eqs450

NHTSA 25V366000Jun 5, 2025Collision Avoidance & Cameras94 vehicles
Back over prevention:warnings:external/pedestrian alert
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2025 S-Class, EQE SUV, EQE, EQS SUV and EQS vehicles. Please see the recall report for a complete list of models. Software in the Acoustic Vehicle Alerting System (AVAS) may cause an incorrect external pedestrian warning sound while reversing. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid Electric Vehicles."
Risk: A vehicle that makes an incorrect sound may fail to alert pedestrians of a reversing vehicle, increasing the risk of crash.
Remedy: Dealers will update the AVAS software, free of charge. Owner notification letters were mailed August 1, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025070005.

Collision Avoidance & Cameras complaints by Eqs450 model year

Raw complaint counts per model year; newer years have had less time to accumulate complaints.

202222 (65%)
202317 (61%)
20241 (20%)

Frequently asked questions

How common are Collision Avoidance & Cameras complaints on the 2023 Mercedes-Benz Eqs450?: NHTSA lists 17 complaints in this area out of 28 total complaints for the 2023 Eqs450, making up 61% of all complaints filed for the year.
Is there a recall related to this issue?: Yes, recall 25V366000 covers Collision Avoidance & Cameras systems on certain 2022-2025 Mercedes-Benz models, including the EQS, addressing Acoustic Vehicle Alerting System software.
At what mileage do these problems usually occur?: The median mileage at failure reported to NHTSA for this problem area is 6,000 miles.
Have these complaints led to crashes or injuries?: NHTSA data shows 0 crashes but 4 injuries linked to complaints in this area for the 2023 Eqs450.
How does 2023 compare to other Eqs450 model years for this issue?: The 2022 model year had 22 complaints (65% share) in this area, 2023 had 17 complaints (61% share), and 2024 had only 1 complaint (20% share), suggesting the issue was more frequent in earlier years.