How common are suspension problems on the 2011 Mercedes-Benz E550?

NHTSA lists 20 complaints in the Suspension, Wheels & Tires category for the 2011 E550, which is 33% of all 61 complaints filed for that model year.

At what mileage do these suspension issues usually appear?

The median mileage at failure reported to NHTSA for this component is 77,000 miles.

Is there a recall for the 2011 E550 air suspension?

No related recalls are listed for this component in the available NHTSA data.

Do these suspension problems cause crashes?

NHTSA data shows one crash tied to a Suspension, Wheels & Tires complaint on the 2011 E550, with no reported fires or injuries.

Is the 2011 E550 worse than other years for suspension complaints?

The 2010 E550 has more suspension complaints (27, 40% share) than 2011 (20, 33%), while 2012 through 2017 show far fewer, with several years reporting zero.

2011 Mercedes-Benz E550 Suspension, Wheels & Tires Problems

NHTSA lists 20 Suspension, Wheels & Tires complaints for the 2011 Mercedes-Benz E550, 33% of its 61 total complaints. Median mileage at failure was 77,000 miles, with one crash and no related recalls tied to this component.

Suspension, Wheels & Tires complaints: 20; 33% of 61
Crashes reported: 1
Fires reported: 0
Injuries reported: 0
Median mileage: 77,000 mi
Related recalls: 0

Typical suspension symptoms owners report

Front or rear Airmatic air struts leak air, causing that corner or side of the car to sag or sit lopsided within hours of parking.
Dashboard warnings such as "car too low" appear along with a dropped ride height, sometimes while driving.
Owners describe the front air suspension dropping suddenly at random times, including while stationary or in motion.
Repeated part replacements (relay, valve unit, pre-fuse box) fail to fix recurring air leaks in the suspension system.
One owner linked a front left strut/shock failure to a prior crash, with the suspension lowering weeks after impact.

When 2011 Mercedes-Benz E550 suspension complaints were filed

First complaint Aug 22, 2016, latest Jan 4, 2023.

20 complaints filed with NHTSA from Aug 2016 to Jan 2023; peak Aug 2017 (2).

Suspension, Wheels & Tires recalls for the 2011 Mercedes-Benz E550

No safety recalls on record for this model year.

Suspension, Wheels & Tires complaints by E550 model year

Raw complaint counts per model year; newer years have had less time to accumulate complaints.

201027 (40%)
201120 (33%)
20121 (6%)
20134 (25%)
20140 (0%)
20150 (0%)
20160 (0%)
20170 (0%)

Frequently asked questions

How common are suspension problems on the 2011 Mercedes-Benz E550?: NHTSA lists 20 complaints in the Suspension, Wheels & Tires category for the 2011 E550, which is 33% of all 61 complaints filed for that model year.
At what mileage do these suspension issues usually appear?: The median mileage at failure reported to NHTSA for this component is 77,000 miles.
Is there a recall for the 2011 E550 air suspension?: No related recalls are listed for this component in the available NHTSA data.
Do these suspension problems cause crashes?: NHTSA data shows one crash tied to a Suspension, Wheels & Tires complaint on the 2011 E550, with no reported fires or injuries.
Is the 2011 E550 worse than other years for suspension complaints?: The 2010 E550 has more suspension complaints (27, 40% share) than 2011 (20, 33%), while 2012 through 2017 show far fewer, with several years reporting zero.