How common are airbag complaints on the 2013 Mercedes-Benz E350?

NHTSA lists 47 airbag complaints for the 2013 E350, which is 29% of all 161 complaints filed for that model year.

Is there an airbag recall for the 2013 Mercedes-Benz E350?

Yes. NHTSA lists recall campaign 18V043000, which covers replacement of the passenger frontal air bag module, along with related airbag campaigns 21V638000 and 17V627000.

Did the airbag problems cause any crashes or injuries?

NHTSA data links the airbag complaints for this year to 2 crashes and 2 injuries.

At what mileage do airbag problems typically show up?

The median mileage at failure reported to NHTSA for airbag complaints on this model year is 49,500 miles.

What did owners say about getting the airbag recall fixed?

Several owners reported that dealers had no replacement parts available for the Takata-related passenger airbag recall, leaving the repair open for a long time after notification.

2013 Mercedes-Benz E350 Airbags Problems

Airbags account for 47 of 161 complaints (29%) on the 2013 Mercedes-Benz E350, tied to two crashes and two injuries. Most complaints center on delayed Takata recall repairs, with median mileage at failure of 49,500 miles.

Airbags complaints: 47; 29% of 161 complaints
All complaints this year: 161
Crashes reported: 2
Fires reported: 0
Injuries reported: 2
Median mileage: 49,500 mi
Related recalls: 3

Typical airbag symptoms owners report

Owners report front airbags failing to deploy during a frontal or pole-impact crash.
Multiple owners describe long waits for Takata-related passenger airbag module replacement parts under campaign 18V043000, with dealers unable to provide a repair timeline.
Some owners say they were told not to carry front-seat passengers because the passenger airbag could explode, but no replacement part was available for months.
One owner reported the vehicle accelerated unexpectedly while parking and struck a tree, and the airbags did not deploy on impact.
Owners describe frustration that unresolved recalls prevented them from trading in or reselling the vehicle.

When 2013 Mercedes-Benz E350 airbag complaints were filed

First complaint Feb 27, 2018, latest Sep 10, 2024.

47 complaints filed with NHTSA from Feb 2018 to Sep 2024; peak Apr 2019 (4).

Airbags recalls for the 2013 Mercedes-Benz E350

NHTSA 21V638000Aug 13, 2021Airbags205 vehicles
Air bags:frontal
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2015-2016 E400 Coupe, 2012-2015 C250 Coupe, C350 Coupe, C63 AMG Coupe, 2011-2014 E350 Coupe, and 2012-2014 E350 Cabrio vehicles. An incorrect front passenger air bag may have been installed during a prior repair.
Risk: An incorrect air bag may not function properly in a crash, increasing the risk of injury.
Remedy: Dealers will replace the front passenger air bag on the affected vehicles, free of charge. Owner notification letters were mailed on September 10, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.
NHTSA 18V043000Jan 10, 2018Airbags132,167 vehicles
Air bags:frontal:passenger side:inflator module
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2013 C250, C250 Coupe, C350 Coupe 4Matic, C300 4Matic, C350, C350 Coupe, C63 AMG, C63 Coupe, E350 Cabrio, E350 Coupe, E550 Cabrio, E350 Coupe 4Matic, E550 Coupe, GLK350 4Matic, GLK250 Bluetec 4Matic, GLK350, SLS Coupe, SLS AMG GT Coupe, and SLS Roadster vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, MBUSA is recalling certain 2010 C300, C300 4Matic, C63 AMG, E350 Coupe, E550 Coupe, GLK350, and GLK350 4Matic vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." MBUSA is also recalling certain 2009 C300, C300 4Matic, C63 AMG, and C350 vehicles ever registered in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MO, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI and WY or "Zone C." In the event of a crash necessitating deployment of the passenger frontal air bag, these passenger air bag inflator may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: MBUSA will notify owners, and dealers will replace the passenger frontal air bag module, free of charge. Mercedes issued an interim notification to owners on February 23, 2018. A second notice will be mailed when remedy parts are available. Owners may contact MBUSA customer service at 1-877-496-3691.
NHTSA 17V627000Oct 6, 2017Airbags495,290 vehicles
Air bags:frontal
Mercedes-Benz USA, LLC. (MBUSA) is recalling these vehicles: 2014-2018 CLA250, CLA250 4Matic, CLA45 AMG 4Matic, 2015-2018 GLA250, GLA250 4Matic, GLA45 AMG 4Matic, C300 4Matic, C63S AMG, 2012-2014 C250, C350, C300 4Matic, E550 4Matic, 2013-2014 C63 AMG, 2012-2015 C250 Coupe, C350 Coupe, C63 AMG Coupe, 2013-2015 C350 4Matic Coupe, GLK250 4Matic BlueTec, GLK350, GLK350 4Matic, 2016-2017 C350e, C43 AMG, 2015 C400 4Matic, 2016-2018 C63 AMG, GLC300, GLC300 4Matic, 2017-2018 C300 Coupe, C300 4Matic Coupe, C43 AMG, C63 AMG Coupe, C63S AMG Coupe, C300 Cabriolet, C300 4Matic Cabriolet, C43 AMG Cabriolet, C63 AMG Cabriolet, C63S AMG Cabriolet, GLC300 4Matic Coupe, GLC43 AMG, GLC43 AMG Coupe, 2014 E350 Coupe, E350 4Matic Coupe, E350 Cabriolet, E400 Hybrid, 2015-2017 E400 Coupe, E400 4Matic Coupe, E400 Cabriolet, 2014-2017 E550 Coupe, E550 Cabriolet, B250e, 2014-2016 E250 BlueTec, E63 AMG 4Matic Wagon, 2012-2013 E350 BlueTec, 2012-2016 E350, E350 4Matic, 2015-2016 E400, E400 4Matic, 2012 E63 AMG, 2014-2015 E250 4Matic BlueTec, 2013-2016 E350 Wagon, 2017 GLC300d 4Matic, and 2018 GLC350e 4Matic. The driver's air bag may unexpectedly deploy due to insufficient grounding of the steering components if an electrostatic discharge occurs and the air bag clockspring is broken.
Risk: If the driver air bag inadvertently deploys, it can increase the risk of injury and a crash.
Remedy: MBUSA will notify owners, and dealers will add sufficient grounding to the steering components, free of charge. The recall began in December 6, 2017. Owners may contact MBUSA customer service at 1-877-496-3691.

Airbags complaints by E350 model year

Raw complaint counts per model year; newer years have had less time to accumulate complaints.

20050 (0%)
200613 (3%)
20073 (1%)
20089 (5%)
20096 (9%)
201068 (37%)
2011108 (48%)
201284 (39%)
201347 (29%)
201449 (18%)
20152 (6%)
20166 (12%)
20170 (0%)
20200 (0%)
20210 (0%)
20220 (0%)
20230 (0%)
20240 (0%)
20250 (0%)

Frequently asked questions

How common are airbag complaints on the 2013 Mercedes-Benz E350?: NHTSA lists 47 airbag complaints for the 2013 E350, which is 29% of all 161 complaints filed for that model year.
Is there an airbag recall for the 2013 Mercedes-Benz E350?: Yes. NHTSA lists recall campaign 18V043000, which covers replacement of the passenger frontal air bag module, along with related airbag campaigns 21V638000 and 17V627000.
Did the airbag problems cause any crashes or injuries?: NHTSA data links the airbag complaints for this year to 2 crashes and 2 injuries.
At what mileage do airbag problems typically show up?: The median mileage at failure reported to NHTSA for airbag complaints on this model year is 49,500 miles.
What did owners say about getting the airbag recall fixed?: Several owners reported that dealers had no replacement parts available for the Takata-related passenger airbag recall, leaving the repair open for a long time after notification.