YearToAvoid

2011 Mercedes-Benz C350 Airbags Problems

Airbags are the top complaint area for the 2011 Mercedes-Benz C350, with 16 of 26 total complaints (62%) tied to this system, mostly Takata-related recall parts delays. There are three related airbag recalls, with a median mileage at failure of 39,500. No crashes, fires, or injuries were reported in this data.

Airbags complaints
16
62% of 26
Crashes reported
0
Fires reported
0
Injuries reported
0
Median mileage
39,500 mi
Related recalls
3

Typical airbag symptoms owners report

  • Owners describe receiving Takata airbag recall notices but being told replacement parts were unavailable at the dealer for extended periods.
  • Some owners report waiting more than two years, and in one case over three years, for the recalled airbag module to be replaced.
  • Several owners say dealers told them not to drive the car while waiting for parts, but they had no loaner vehicle and had to keep driving it.
  • Owners cite specific NHTSA recall campaign numbers (16V081000 and 16V363000) when describing the unresolved passenger frontal airbag issue.
  • One owner reported the recall repair was eventually completed and the airbag was reinstalled.

When 2011 Mercedes-Benz C350 airbag complaints were filed

First complaint Mar 27, 2017, latest Oct 16, 2022.

2011 Mercedes-Benz C350 airbags complaints: complaints filed per month5Mar 2017Nov 2017May 2018Jul 2018Jul 2019
16 complaints filed with NHTSA from Mar 2017 to Oct 2022; peak Nov 2017 (5).

Airbags recalls for the 2011 Mercedes-Benz C350

  1. NHTSA 19V010000Jan 9, 2019Airbags288,779 vehicles

    Air bags:frontal:passenger side:inflator module

    Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014 C250, C300 4Matic, C350, C63 AMG, E350 4Matic Coupe, E350 Cabrio, E350 Coupe, SLS AMG Cabrio, SLS AMG Coupe, 2014-2015 C250 Coupe, C350 4Matic Coupe, C350 Coupe, C63 AMG Coupe, GLK 350, GLK250 BlueTec 4Matic, GLK350 RWD, 2015-2017 E400 4Matic Coupe, E400 Cabrio, E400 Coupe, 2014-2017 E550 Cabrio, and 2014-2016 E550 Coupe vehicles sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP, and VI or "Zone A." Additionally, MBUSA is recalling certain 2012-2014 C250, E350 4Matic Coupe, SLS AMG Cabrio, 2012-2015 C250 Coupe, C350 4Matic Coupe, C350 Coupe, C63 AMG Coupe, 2011 C300, 2011-2014 C300 4Matic, C350, C63 AMG, E350 Cabrio, E350 Coupe, SLS AMG Coupe, 2015-2016 E400 4Matic Coupe, E400 Cabrio, E400 Coupe, 2011-2016 E550 Cabrio, E550 Coupe, 2011-2015 GLK350 4Matic, GLK350 RWD, and 2013-2015 GLK250 BlueTec 4Matic vehicles ever registered in the states of AZ, AR, DE, DC, IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV or "Zone B." MBUSA is also recalling certain 2012-2014 C250, E350 4Matic Coupe, SLS AMG Cabrio 2012-2015 C250 Coupe, C350 4Matic Coupe, C350 Coupe, C63 AMG Coupe, 2010-2011 C300, 2010-2014 C300 4Matic, C350, C63 AMG, E350 Coupe, 2011-2014 E350 Cabrio, SLS AMG Coupe, 2015-2016 E400 4Matic Coupe, E400 Cabrio, E400 Coupe, 2016-2017 E550 Cabrio, 2010-2016 E550 Coupe, 2010-2015 GLK350 4Matic, GLK350 RWD, and 2013-2015 GLK250 BlueTec 4Matic vehicles ever registered in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MO, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.

    Risk: An inflator explosion may result in sharp metal fragments striking the passenger or other occupants resulting in serious injury or death.

    Remedy: MBUSA will notify owners, and dealers will replace the passenger frontal air bag module, free of charge. The recall began March 29, 2019. Owners may contact MBUSA customer service at 1-800-367-6372.

  2. NHTSA 16V363000May 26, 2016Airbags258,163 vehicles

    Air bags:frontal:passenger side:inflator module

    Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2008-2011 C300 Sedan, C300 4matic Sedan, C350 Sedan, C63 AMG Sedan vehicles, 2010-2011 GLK350, GLK350 4-Matic and E350 Coupe vehicles, 2011 SLS AMG, E350 Convertible, E550 Coupe and E550 Convertible vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, MBUSA is recalling certain model year 2008 C300 Sedan, C350 Sedan, C63 AMG Sedan and C300 4-Matic Sedan vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Vehicles not originally sold or ever registered in either Zones A or B are not subject to this safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

    Risk: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.

    Remedy: MBUSA will notify owners, and dealers will replace the passenger frontal air bag modules, free of charge. Owners were sent an interim notification October 2016. A second notice will be mailed when remedy parts are available. Owners may contact MBUSA customer service at 1-877-496-3691.

  3. NHTSA 16V081000Feb 11, 2016Airbags711,159 vehicles

    Air bags:frontal:driver side:inflator module

    Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2009-2010 ML320 BlueTec 4Matic, GL320 BlueTec 4Matic and R320 CDI 4Matic, 2011 E350 Cabriolet and E550 Cabriolet, 2009-2011 ML350, ML350 4Matic, ML550 4Matic, ML63 AMG, and C63 AMG, 2010-2011 ML450 4Matic Hybrid, E350 Coupe, E350 4Matic, E550 Coupe, E550 4Matic, and E63 AMG, 2011-2012 GL350 BlueTec 4Matic and R350 BlueTec 4Matic, 2009-2012 GL450 4Matic, GL550 4Matic and R350 4Matic, 2007-2008 SLK280, SLK350, and SLK55 AMG, 2011-2014 SLS AMG Coupe, 2012 SLS AMG Cabriolet, 2013-2014 SLS AMG GT and SLS AMG GT Cabriolet, 2005 C230 Kompressor and C320, 2006-2007 C230, 2006-2011 C350, 2008-2011 C300 and C300 4Matic, 2010-2012 GLK350 and GLK350 4Matic and 2007-2008 Chrysler Crossfire vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.

    Risk: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.

    Remedy: MBUSA will their notify owners, and Fiat Chrysler will notify the affected Chrysler owners. Dealers for the respective brands will replace the driver's frontal air bag module, free of charge. This recall began November 2016. Mercedes-Benz owners may contact MBUSA customer service at 1-800-367-6372 and Chrysler owners may contact Fiat Chrysler customer service at 1-800-853-1403.

Airbags complaints by C350 model year

Raw complaint counts per model year; newer years have had less time to accumulate complaints.

  1. 201010 (56%)
  2. 201116 (62%)
  3. 201227 (77%)
  4. 201315 (71%)
  5. 20148 (62%)
  6. 20153 (50%)
  7. 20170 (0%)
  8. 20201 (100%)

Frequently asked questions

Are airbags a common complaint for the 2011 Mercedes-Benz C350?
Yes. Airbags account for 16 of the 26 total complaints filed for this model year, or 62% of all complaints.
Is there a recall for the 2011 Mercedes-Benz C350 airbags?
Yes, NHTSA lists three related airbag recalls covering the 2011 C350, including campaigns 19V010000, 16V363000, and 16V081000, all involving the Takata passenger frontal airbag module.
Did the airbag problems cause any crashes or injuries?
No. The data shows zero crashes, zero fires, and zero injuries linked to the airbag complaints for this model year.
At what mileage did airbag problems typically show up?
The median mileage at failure for airbag-related complaints on the 2011 C350 was 39,500 miles.
What was the main issue owners reported with the airbag recall?
Most owners reported long delays getting the recalled Takata airbag module replaced due to parts being unavailable at dealers, in some cases for over two years.

Sources: NHTSA Office of Defects Investigation complaint and recall databases; U.S. EPA fuel economy data; NHTSA 5-Star Safety Ratings. Complaints are unverified owner reports.

Data updated Sep 24, 2026. Read the methodology and data sources. The Complaint Index is based on NHTSA owner complaints and recalls; it is not a reliability rating.