2014 Mercedes-Benz C300 Airbags Problems
Airbags account for 52 of 94 total complaints (55%) on the 2014 Mercedes-Benz C300, the highest share of any model year in this dataset. Owners report non-deployment during crashes and long delays getting recall parts, tied to two recalls: 19V010000 and 17V627000. Median mileage at failure is 27,000.
- Airbags complaints
- 52
- 55% of 94
- Crashes reported
- 3
- Fires reported
- 0
- Injuries reported
- 1
- Median mileage
- 27,000 mi
- Related recalls
- 2
Typical airbag symptoms owners report
- Airbags failed to deploy in frontal and side-impact crashes, including one collision at an estimated 30-35 mph that left the driver with hand fractures.
- Airbags did not deploy in a driver-side impact severe enough to total the vehicle, despite an open passenger airbag recall.
- Owners with the Takata-related recall (17V627000) report being notified of the airbag/steering ground wire issue but told replacement parts were unavailable for months.
- Some owners state the recall notice arrived only after TK Holdings' bankruptcy filing was announced, delaying their awareness of the defect.
- Multiple contacts report contacting several dealerships and still being unable to get the recall repair completed within a reasonable time.
When 2014 Mercedes-Benz C300 airbag complaints were filed
First complaint Oct 27, 2017, latest Aug 20, 2024.
Airbags recalls for the 2014 Mercedes-Benz C300
- NHTSA 19V010000Jan 9, 2019Airbags288,779 vehicles
Air bags:frontal:passenger side:inflator module
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014 C250, C300 4Matic, C350, C63 AMG, E350 4Matic Coupe, E350 Cabrio, E350 Coupe, SLS AMG Cabrio, SLS AMG Coupe, 2014-2015 C250 Coupe, C350 4Matic Coupe, C350 Coupe, C63 AMG Coupe, GLK 350, GLK250 BlueTec 4Matic, GLK350 RWD, 2015-2017 E400 4Matic Coupe, E400 Cabrio, E400 Coupe, 2014-2017 E550 Cabrio, and 2014-2016 E550 Coupe vehicles sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP, and VI or "Zone A." Additionally, MBUSA is recalling certain 2012-2014 C250, E350 4Matic Coupe, SLS AMG Cabrio, 2012-2015 C250 Coupe, C350 4Matic Coupe, C350 Coupe, C63 AMG Coupe, 2011 C300, 2011-2014 C300 4Matic, C350, C63 AMG, E350 Cabrio, E350 Coupe, SLS AMG Coupe, 2015-2016 E400 4Matic Coupe, E400 Cabrio, E400 Coupe, 2011-2016 E550 Cabrio, E550 Coupe, 2011-2015 GLK350 4Matic, GLK350 RWD, and 2013-2015 GLK250 BlueTec 4Matic vehicles ever registered in the states of AZ, AR, DE, DC, IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV or "Zone B." MBUSA is also recalling certain 2012-2014 C250, E350 4Matic Coupe, SLS AMG Cabrio 2012-2015 C250 Coupe, C350 4Matic Coupe, C350 Coupe, C63 AMG Coupe, 2010-2011 C300, 2010-2014 C300 4Matic, C350, C63 AMG, E350 Coupe, 2011-2014 E350 Cabrio, SLS AMG Coupe, 2015-2016 E400 4Matic Coupe, E400 Cabrio, E400 Coupe, 2016-2017 E550 Cabrio, 2010-2016 E550 Coupe, 2010-2015 GLK350 4Matic, GLK350 RWD, and 2013-2015 GLK250 BlueTec 4Matic vehicles ever registered in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MO, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Risk: An inflator explosion may result in sharp metal fragments striking the passenger or other occupants resulting in serious injury or death.
Remedy: MBUSA will notify owners, and dealers will replace the passenger frontal air bag module, free of charge. The recall began March 29, 2019. Owners may contact MBUSA customer service at 1-800-367-6372.
- NHTSA 17V627000Oct 6, 2017Airbags495,290 vehicles
Air bags:frontal
Mercedes-Benz USA, LLC. (MBUSA) is recalling these vehicles: 2014-2018 CLA250, CLA250 4Matic, CLA45 AMG 4Matic, 2015-2018 GLA250, GLA250 4Matic, GLA45 AMG 4Matic, C300 4Matic, C63S AMG, 2012-2014 C250, C350, C300 4Matic, E550 4Matic, 2013-2014 C63 AMG, 2012-2015 C250 Coupe, C350 Coupe, C63 AMG Coupe, 2013-2015 C350 4Matic Coupe, GLK250 4Matic BlueTec, GLK350, GLK350 4Matic, 2016-2017 C350e, C43 AMG, 2015 C400 4Matic, 2016-2018 C63 AMG, GLC300, GLC300 4Matic, 2017-2018 C300 Coupe, C300 4Matic Coupe, C43 AMG, C63 AMG Coupe, C63S AMG Coupe, C300 Cabriolet, C300 4Matic Cabriolet, C43 AMG Cabriolet, C63 AMG Cabriolet, C63S AMG Cabriolet, GLC300 4Matic Coupe, GLC43 AMG, GLC43 AMG Coupe, 2014 E350 Coupe, E350 4Matic Coupe, E350 Cabriolet, E400 Hybrid, 2015-2017 E400 Coupe, E400 4Matic Coupe, E400 Cabriolet, 2014-2017 E550 Coupe, E550 Cabriolet, B250e, 2014-2016 E250 BlueTec, E63 AMG 4Matic Wagon, 2012-2013 E350 BlueTec, 2012-2016 E350, E350 4Matic, 2015-2016 E400, E400 4Matic, 2012 E63 AMG, 2014-2015 E250 4Matic BlueTec, 2013-2016 E350 Wagon, 2017 GLC300d 4Matic, and 2018 GLC350e 4Matic. The driver's air bag may unexpectedly deploy due to insufficient grounding of the steering components if an electrostatic discharge occurs and the air bag clockspring is broken.
Risk: If the driver air bag inadvertently deploys, it can increase the risk of injury and a crash.
Remedy: MBUSA will notify owners, and dealers will add sufficient grounding to the steering components, free of charge. The recall began in December 6, 2017. Owners may contact MBUSA customer service at 1-877-496-3691.
Airbags complaints by C300 model year
Raw complaint counts per model year; newer years have had less time to accumulate complaints.
Frequently asked questions
- How common are airbag complaints on the 2014 Mercedes-Benz C300?
- Airbags make up 52 of the 94 total complaints filed for the 2014 C300, or 55% of all complaints for that model year — the highest share among the years listed.
- Is there a recall for airbags on the 2014 Mercedes-Benz C300?
- Yes. Two recalls apply: 19V010000, which covers replacement of the passenger frontal airbag module, and 17V627000, which addresses grounding of steering components tied to airbag deployment.
- Have the airbag problems caused crashes or injuries?
- NHTSA data for this component and year lists 3 crashes and 1 injury, with no fires reported.
- At what mileage do airbag failures typically show up?
- The median mileage at failure reported to NHTSA for this issue is 27,000 miles.
- Did owners have trouble getting the recall fixed?
- Several owners reported that replacement parts were unavailable for months after receiving the recall notice, delaying repairs at multiple dealerships.